ASA Hotel Software vs. Clock PMS:
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The Decision

Choosing the right property management system (PMS) is critical to streamlining your hotel’s operations, enhancing the guest experience, and increasing revenue. Both ASA Hotelsoftware and Clock PMS aim to solve these core problems, but they diverge significantly in scale, features, and international presence. ASA Hotelsoftware, with only 11 reviews, offers a solid, well-regarded solution primarily in Europe, while Clock PMS, with over 250 reviews and a broad global footprint, has a more extensive feature set and higher overall confidence. Which one aligns better with your hotel’s needs?

Is ASA Hotelsoftware or Clock PMS Better for Hotels?

Both ASA and Clock PMS are designed to optimize hotel operations, but their approaches differ. ASA Hotelsoftware presents a traditional, comprehensive system favored by resorts and boutique hotels in Europe, emphasizing modules like spa and guest communication. Clock PMS, by contrast, offers an all-in-one cloud solution with a focus on automation, integrations, and a broad international reach, trusted by a diverse array of hotel types worldwide, including large resorts, city hotels, and hostels.

ASA Hotelsoftware provides a streamlined, module-based platform trusted mainly in Europe, with a reputation for ease of use and versatile room management. Clock PMS, with significantly more recent reviews and a higher rating, emphasizes automation, guest engagement, and operational efficiency across multiple regions. Are you seeking a localized, European-centric system, or a more global, feature-rich platform?

ASA Hotelsoftware vs Clock PMS: Which Should Your Hotel Choose?

If your hotel operates primarily in Europe and needs a straightforward, reliable property management system with modules like spa and guest messaging, ASA Hotelsoftware offers a proven solution. It’s best suited for resorts, inns, and boutique hotels prioritizing ease of use and staff satisfaction, with a focus on core hotel management functions.

On the other hand, if you require a highly customizable, scalable platform capable of integrating multiple systems, managing complex booking channels, and supporting international operations, Clock PMS is the better choice. It’s ideal for hotels seeking automation, extensive integrations like booking engines and channel managers, and a system that adapts to evolving market demands.

In summary, go with ASA if your hotel values simplicity, European stability, and module-specific solutions. Choose Clock if your property demands a versatile, cloud-based system with a broader feature set and global presence.

Is ASA Hotelsoftware or Clock PMS Easier to Use?

Both platforms score impressively on usability, with ASA at 4.73/5 and Clock at 4.78/5. Reviews highlight ASA’s intuitive interface and straightforward onboarding, praised for staff adoption and logical workflows—"finding solutions is easy just by typing a word," says one user. Clock’s UI is similarly user-friendly, with comments emphasizing its ease for new staff and quick training, such as "no loss of time" during onboarding.

However, while ASA is praised for its logical design, Clock’s comprehensive features might initially seem overwhelming but are appreciated for their consistency and automation. Overall, both systems are easy to adopt, but Clock’s slightly higher rating and recent reviews suggest a marginal edge here.

Edge: Clock PMS.

Which Has Better Features: ASA Hotelsoftware or Clock PMS?

ASA Hotelsoftware offers four features unique to its platform: a Spa & Wellness Module, guest communication via SMS, on-premise deployment, and voice-to-text notes. Its total feature count is four, primarily focused on traditional hotel management functions.

Clock PMS boasts 16 features exclusive to its system, including a booking engine, channel management, integrated CRS, guest profiles, multi-currency and multilingual support, online checkout, kiosk check-in, and automated reminders. Its total features number 42, covering extensive automation, guest engagement, and management tools that ASA lacks.

Given the broader, more diverse feature set, Clock PMS clearly has the advantage for hotels looking to integrate advanced automation and guest-facing features.

Edge: Clock PMS.

Which Has Better Customer Support: ASA Hotelsoftware or Clock PMS?

Both products enjoy high support ratings—ASA at 4.73/5 and Clock at 4.75/5—indicating strong customer service. ASA’s reviews mention "very few problems" and a dedicated contact for questions, though some wish for faster resolution times. Clock’s support is described as "responsive" and "proactive," with recent user quotes emphasizing quick assistance and continuous system improvements.

While support quality appears comparable, Clock’s slightly higher recent review count and more recent positive feedback point to a marginally better customer support experience overall.

Edge: Clock PMS.

Which Has More Integrations: ASA Hotelsoftware or Clock PMS?

ASA Hotelsoftware integrates with 49 verified partners, including well-known names like Fairmas and Booking Expert. Clock PMS offers 111 verified integrations, including shared partners like RateBoard and SuitePad, as well as unique connections such as Curacity, Profitroom, and RevControl.

Clock’s broader integration ecosystem allows for more tailored, extensive connectivity across booking channels, revenue management, and guest engagement tools. For hotels seeking flexibility and more third-party compatibility, Clock’s higher partner count is advantageous.

Edge: Clock PMS.

Which Do Hoteliers Rate Higher: ASA Hotelsoftware or Clock PMS?

ASA Hotelsoftware has only 11 reviews, all rating it a perfect 5/5, but the limited data restricts broader insights. Its recent reviews are scarce, with only one in the last six months, so confidence in current performance is limited.

Clock PMS, with over 250 reviews and an average rating of 4.8/5, receives high marks from a diverse range of hotel types. Recent reviews praise its operational efficiency, ease of onboarding, and continuous updates, making it the more trustworthy choice based on recent, extensive feedback.

Given the volume and recency, Clock PMS’s ratings reflect a stronger, more confident endorsement.

Edge: Clock PMS.

How Much Do ASA Hotelsoftware and Clock PMS Cost?

ASA Hotelsoftware’s pricing starts at a base of $1,000 with no freemium model or monthly fees outlined. Clock PMS offers a lower entry point at $600, also without ongoing fees or freemium options.

While both are upfront, ASA’s higher base price may reflect its more extensive modules, but Clock’s competitive pricing makes it attractive for smaller or budget-conscious hotels seeking extensive features without a hefty initial investment.

What Type of Hotel Should Use ASA Hotelsoftware?

• Hotels that primarily operate in Europe and value a localized system.
• Resorts, boutique hotels, and inns seeking reliable core management.
• Teams that prefer modules like spa, guest messaging, and voice-to-text.
• Hotels prioritizing ease of use and staff satisfaction.
• Hotels that want a traditional, module-based platform with proven stability.

Not ideal if your hotel needs extensive automation, global integrations, or plans for rapid scaling.

What Type of Hotel Should Use Clock PMS?

• Hotels seeking a scalable, cloud-based platform with extensive automation.
• Properties that need a booking engine, channel manager, and integrated CRS.
• Hotels operating across multiple regions and languages.
• Teams that value guest engagement features like mobile check-in and messaging.
• Hotels that want flexibility in customization and third-party integrations.
• Larger properties, city hotels, hostels, and resorts aiming for a unified, modern management system.

Not ideal if your hotel is small, prefers a simple, localized system, or has minimal digital engagement needs.

The Bottom Line for Hotels: ASA Hotelsoftware vs Clock PMS

ASA Hotelsoftware is a traditional, stable solution primarily suited for resorts and boutique hotels in Europe. Its focus on core management modules and ease of use makes it ideal for hotels that want a straightforward system with familiar functionality.

Clock PMS stands out as a comprehensive, cloud-based platform with more features, integrations, and a global footprint. Its automation and guest engagement tools make it suitable for hotels aiming to scale, innovate, and operate efficiently across regions.

If you need a trusted, straightforward system with proven stability, ASA is the choice. But if your hotel seeks extensive automation, flexible integrations, and a system that adapts to growth, Clock PMS is the clear winner.