ASI PMS vs. eviivo Suite™ PMS:
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The Decision

Choosing the right property management system (PMS) can significantly impact your hotel’s operations, guest experience, and revenue. Both Anand Systems Inc. (ASI) and eviivo Suite™ aim to streamline hotel management, but they differ in scale, features, user feedback, and support. Your decision hinges on whether you prioritize more recent reviews, broader integrations, or specific functionalities aligned with your property type.

Both products address core hotel management needs—reservations, billing, and guest communication—but where do they truly stand out? Let’s compare.

Is ASI PMS or eviivo Suite™ Better for Hotels?

Both ASI PMS and eviivo Suite™ are cloud-based solutions designed to simplify hotel operations, yet they target slightly different hotel profiles. ASI offers a more comprehensive, feature-rich platform primarily suited for properties seeking detailed reporting, multi-property management, and extensive integrations. Conversely, eviivo Suite™ emphasizes user-friendly booking, guest messaging, and channel management, making it ideal for small-to-medium properties, vacation rentals, and independents.

While ASI boasts a longer history and deeper analytics, eviivo’s recent reviews are more numerous and current, indicating a more active user base. Do you need a robust, enterprise-level system or a flexible, easy-to-use platform? The choice depends on your hotel profile.

ASI PMS vs eviivo Suite™: Which Should Your Hotel Choose?

If your hotel needs a scalable PMS capable of handling multiple properties with detailed reporting, real-time rate control, and integrations with channel managers like SiteMinder and Diamo, go with ASI. Its users consistently praise its ease of daily operations, advanced analytics, and support for large, complex properties.

If your hotel is a small to medium independent, vacation rental, or boutique property that values seamless booking, guest communication, and strong OTA integrations, eviivo Suite™ is the better fit. Its users highlight its simplicity, automation, and excellent customer support, especially for online bookings and guest messaging. For properties prioritizing ease and speed, eviivo’s recent reviews lean heavily in its favor.

Is ASI PMS or eviivo Suite™ Easier to Use?

Ease of use is one of ASI’s standout features, with a rating of 4.88/5 based on recent reviews. Users describe ASI’s interface as intuitive, clear, and straightforward, making onboarding quick for staff unfamiliar with hotel tech. Support is highly responsive, and system stability ensures smooth daily functions.

eviivo Suite™ scores slightly lower at 4.43/5 but remains highly rated for its user-friendly booking and communication tools. Users appreciate its straightforward setup and mobile app, though some find its interface less modern and customizable. Edge: ASI.

Which Has Better Features: ASI PMS or eviivo Suite™?

ASI offers 5 unique features, including integrated ID & Passport Scanner, Rules-Based Room Assignments, Lobby Kiosk, and on-premise deployment, catering to hotels needing advanced, physical check-in solutions and detailed guest management.

eviivo has 9 distinct features, notably Guest Messaging, Guest App, Online Checkout, Payment Requests, and GDPR Compliance, all designed to optimize guest interaction and operations across multiple channels. It also offers AI-powered guest communication with eviivo Concierge.

With more distinct features, eviivo clearly leads. Edge: eviivo Suite™.

Which Has Better Customer Support: ASI PMS or eviivo Suite™?

Both solutions boast high support ratings, with ASI’s support rated 4.73/5 and eviivo’s at 4.42/5. ASI’s support team is known for quick resolutions and professional service, although some users mention response delays.

eviivo’s support team receives consistent praise for responsiveness and onboarding assistance. Many users cite their positive experiences, especially during system integration and troubleshooting phases. Given recent reviews, ASI’s support slightly edges out, but both are strong contenders. Edge: ASI.

Which Has More Integrations: ASI PMS or eviivo Suite™?

eviivo outstrips ASI with 32 verified integrations, including major OTAs like Expedia, Booking.com, and VRBO, plus channel managers and payment gateways. Shared integrations include Actabl and RoomPriceGenie, but eviivo’s broader ecosystem supports larger distribution networks.

ASI has 18 verified partners, including SiteMinder and Duetto, but fewer direct OTA integrations. If extensive OTA and channel partner connections are crucial, eviivo’s larger integration pool makes it the better choice. Edge: eviivo Suite™.

Which Do Hoteliers Rate Higher: ASI PMS or eviivo Suite™?

eviivo’s recent reviews, from a large and diverse user base (191 reviews in the last 6 months), give it an overall rating of 87.05, with a 95% likelihood to recommend. Its users span B&Bs, vacation rentals, and boutique hotels, often praising ease of use, automation, and support.

ASI has only 26 reviews, all from property segments rated poorly (0/5), which skews negative and suggests less recent satisfaction. Given the volume and recency, eviivo’s user ratings are more reliable and favorable. Edge: eviivo Suite™.

How Much Do ASI PMS and eviivo Suite™ Cost?

ASI’s pricing is fixed at $300 per month with no freemium or trial options noted, making it a predictable investment for larger properties or chains. eviivo’s base price starts at $700 monthly, also without trial or freemium plans, but its premium features and OTA integrations can add value.

While both are premium-priced, ASI’s lower base cost might appeal to budget-conscious hotels, but eviivo’s broader feature set could justify the higher fee for smaller properties seeking more automation and integrations.

What Type of Hotel Should Use ASI PMS?

• Hotels that operate multiple properties and require comprehensive reporting and analytics.
• Teams that prioritize advanced rate management, detailed guest data, and deep integrations with OTAs and channel managers.
• Properties needing support for complex operations like on-premise check-in or physical ID verification.
• Hotels with sufficient budgets and staff familiar with enterprise hotel tech.
• Not ideal if you seek quick implementation or primarily manage a single property.

What Type of Hotel Should Use eviivo Suite™?

• Small to medium properties, such as B&Bs, vacation rentals, and boutique hotels.
• Teams that prioritize online bookings, guest messaging, and channel management.
• Businesses needing automation tools like AI guest communication and online checkout.
• Properties expanding their reach through multiple OTAs and looking for visibility.
• Not ideal if you require advanced analytics, detailed reporting, or physical check-in integrations.

The Bottom Line for Hotels

In summary, ASI PMS offers a mature, feature-rich platform favored for large or multi-property operations, with a long-standing reputation and strong support. Its user reviews are consistently positive, especially for ease of use and stability, giving it an edge for complex hotel groups.

Eviivo Suite™, on the other hand, has an overwhelming advantage in recent reviews, user ratings, and features oriented toward small-to-medium properties. Its OTA integrations, guest messaging, and automation tools make it ideal for independent hoteliers focused on online visibility and guest experience.

If your priority is a proven, scalable system with extensive analytics, choose ASI. If you want a straightforward, well-integrated booking platform with excellent support, eviivo’s recent user feedback makes it the clear leader.