Big Fish Internet vs. ResNexus Websites:
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The Decision

Choosing between Big Fish Internet and ResNexus Websites hinges on your hotel's specific website management needs. Both aim to enhance your online presence, but their approaches and strengths diverge significantly. Big Fish Internet is a traditional website hosting platform with limited user reviews, while ResNexus Websites boasts a robust feature set and more recent, highly positive feedback. Do you need a straightforward hosting solution or a full-fledged, customizable website integrated with booking tools?

Is Big Fish Internet or ResNexus Better for Hotels?

Big Fish Internet offers a website management platform that emphasizes security and ease of use, but it has no recent reviews or ratings, which raises questions about ongoing support and customer satisfaction. ResNexus Websites, on the other hand, has 109 reviews with a high NPS score of 9.82, indicating strong, recent user satisfaction. ResNexus’s extensive feature set and positive feedback make it a more reliable choice for hotels seeking a comprehensive online presence.

While Big Fish Internet's lack of reviews makes it difficult to assess real-world performance, ResNexus’s recent reviews highlight its user-friendly interface, professional design services, and seamless integrations. Do you prioritize proven support and ongoing innovation? Or are you comfortable considering an unreviewed platform that might lack recent updates?

ResNexus Websites vs Big Fish Internet: Which Should Your Hotel Choose?

If your hotel needs a fully customizable, SEO-optimized, mobile-friendly website with integrated booking and marketing tools, ResNexus is the clear choice. Its 19 unique features include ADA compliance, social media integrations, Google Analytics, and a drag-and-drop builder, making it ideal for properties that want control and flexibility.

Conversely, if your hotel prioritizes a simple, static website with minimal ongoing management and no need for advanced features, Big Fish Internet could suffice—though its lack of recent reviews limits confidence. ResNexus's ongoing support, extensive features, and proven track record make it the better fit for most hotels looking to boost their online visibility and guest engagement.

Is Big Fish Internet or ResNexus Easier to Use?

ResNexus scores highly with a 4.78/5 ease of use rating, praised for its intuitive platform, professional onboarding, and user-friendly content editing tools. Many users mention that non-technical staff can easily make updates, saving time and reducing errors. Support is also highly rated, with reviews highlighting quick, responsive assistance.

Big Fish Internet, by contrast, has a 0/5 rating, with no recent reviews, making it impossible to reliably assess its usability or support quality. The lack of feedback suggests it may not be as user-friendly or well-supported.

Edge: ResNexus.

Which Has Better Features: Big Fish Internet or ResNexus?

ResNexus offers 19 unique features, including ADA compliance, social media integrations, review widgets, SEO plugins, a drag-and-drop builder, and fully customizable themes. These tools enable your hotel to create a highly tailored website capable of attracting and converting visitors.

Big Fish Internet provides no features beyond basic website hosting or management, making it less suitable for hotels that want to actively control or enhance their online presence. ResNexus’s feature richness clearly outshines Big Fish Internet's minimal offering.

Edge: ResNexus.

Which Has Better Customer Support: Big Fish Internet or ResNexus?

ResNexus has a 4.88/5 support rating based on recent reviews, with customers praising quick, personalized, and effective assistance. Many reviews highlight how their support team helps with website design, updates, and troubleshooting, contributing to high satisfaction levels.

Big Fish Internet, however, has a 0/5 support score, with no recent reviews or feedback available. This absence suggests a lack of active support or community engagement, which can be risky for ongoing website management.

Edge: ResNexus.

Which Has More Integrations: Big Fish Internet or ResNexus?

ResNexus integrates with 17 verified partners, including major PMS, OTAs, marketing tools, and analytics platforms like Triptease, Tripadvisor, Airbnb, Booking.com, Expedia, Google, and Lightspeed. This extensive network allows your hotel to streamline operations and marketing efforts effectively.

Big Fish Internet has no verified integrations or partnerships, limiting its ability to connect with other systems or expand functionality. For a hotel seeking a connected, versatile website platform, ResNexus’s integrations are a distinct advantage.

Edge: ResNexus.

Which Do Hoteliers Rate Higher: Big Fish Internet or ResNexus?

ResNexus's recent reviews reflect a satisfaction rating of 9.82/10, with properties ranging from small bed & breakfasts to resorts praising its ease of use, support, and design quality. Hotels across various segments, including inns, boutique hotels, and resorts, rate ResNexus highly for its reliable service.

Big Fish Internet has no recent reviews or ratings, making it impossible to gauge hotel satisfaction. Given the current data, ResNexus clearly has the higher reputation among hoteliers.

Edge: ResNexus.

How Much Do Big Fish Internet and ResNexus Cost?

Big Fish Internet's pricing details are not publicly available, which could indicate customized quotes or a lack of transparent pricing. ResNexus charges a flat $800 monthly fee, with no free tier or trial, reflecting a premium investment but also transparency in cost.

Given the lack of pricing info for Big Fish Internet, budget-conscious hotels may prefer ResNexus’s straightforward fee structure, especially considering its extensive features and support.

What Type of Hotel Should Use Big Fish Internet?

• Hotels that need a basic, static website without ongoing updates.
• Small properties with minimal online engagement.
• Teams that prefer a simple hosting solution without complex features.
• Hotels with limited internet or website management experience.
• Not ideal if your hotel seeks active customization, SEO, or integrated booking features.

What Type of Hotel Should Use ResNexus?

• Hotels seeking a highly customizable, SEO-friendly website.
• Properties that want to integrate booking, marketing, and analytics tools.
• Teams that prefer a platform with ongoing support and professional design services.
• Hotels looking for multi-language, ADA compliance, and responsive design.
• Not ideal if your hotel has a very tight budget or prefers a minimal online presence with no need for customization.

The Bottom Line for Hotels: ResNexus or Big Fish Internet?

ResNexus is the superior choice for most hotels due to its recent reviews, extensive features, and proven user satisfaction. Its 109 reviews and high NPS score demonstrate ongoing support, innovation, and reliability, making it a safer, more effective investment.

Big Fish Internet remains an unreviewed, less transparent option that may suit very small or budget-conscious properties needing simple hosting. For hotels wanting an actively managed, feature-rich website that attracts direct bookings, ResNexus stands out as the clear winner.

In summary, choose ResNexus if you value flexibility, support, and a proven track record. Opt for Big Fish Internet only if your needs are minimal and you are prepared for limited ongoing support and updates.