Bokun vs. myCloud Hospitality PMS:
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The Decision

Choosing between Bokun by Bokun and myCloud Hospitality PMS hinges on your hotel’s specific needs. Both systems aim to streamline operations, but they serve very different functions within the hospitality industry. Bokun is primarily a booking management tool for tours and activities, while myCloud offers a comprehensive property management system designed for hotels. Your decision depends on whether your hotel needs a specialized booking platform or an all-encompassing PMS.

Given the critical importance of recent user feedback and overall ratings, myCloud Hospitality PMS is clearly the stronger choice. With 95 reviews in the last six months and a high rating of 4.81/5, it demonstrates consistent user satisfaction and active support. Bokun, with no recent reviews, offers limited insight into current user experiences, making it harder to assess its suitability.

Is Bokun or myCloud Hospitality PMS Better for Hotels?

Bokun is tailored for businesses focused on managing tour, activity, and experience bookings, making it a niche product. It excels in inventory management, automation, and channel distribution, but it lacks core hotel operations features like front desk management, housekeeping, or integrated revenue tools.

In contrast, myCloud Hospitality PMS is a complete hotel management system with 59 features, including multi-currency, online check-in, revenue management, and integrated CRS. It aims to improve operational efficiency and guest experience in small to medium-sized hotels and chains.

The key divergence is that Bokun doesn’t support typical hotel functions, whereas myCloud offers a broad suite of features to run a property effectively. Does your hotel need a booking engine for experiences or a full PMS for hotel operations?

Edge: myCloud Hospitality PMS.

myCloud Hospitality PMS vs Bokun: Which Should Your Hotel Choose?

If your hotel needs an all-in-one management platform to handle daily operations, revenue, and guest relations, myCloud Hospitality PMS is the clear choice. It’s better suited for hotels that want to automate tasks, access detailed reports, and improve guest satisfaction through integrated features like mobile check-in and digital payments.

If your focus is on managing tours, activities, or experiences outside of traditional hotel services, Bokun offers specialized tools with real-time inventory management and broad channel distribution. However, with no recent reviews or active support, Bokun's current relevance in hotel management is limited.

In summary, for most hoteliers looking to streamline hotel operations and improve guest services, myCloud is the smarter option. Bokun’s niche focus is less applicable unless you specifically manage tours or activities independently of a hotel operation.

Edge: myCloud Hospitality PMS.

Is Bokun or myCloud Hospitality PMS Easier to Use?

myCloud Hospitality PMS boasts a 4.79/5 ease of use rating based on 95 recent reviews, with users praising its intuitive interface and quick onboarding. Reviewers frequently mention that staff find it very user-friendly, reducing training time and minimizing errors. One review states, "Makes work quick and efficient," emphasizing its straightforward design.

Bokun, on the other hand, has no recent reviews or ratings available, making it difficult to gauge its current ease of use. The lack of recent feedback implies limited data on its usability, especially for hotel staff unfamiliar with tour booking systems.

Edge: myCloud Hospitality PMS.

Which Has Better Features: Bokun or myCloud Hospitality PMS?

myCloud Hospitality PMS offers 59 features, including multi-lingual support, channel management, integrated CRS, revenue management, mobile app, guest CRM, online check-in, and automated processes—covering nearly every aspect of hotel management. It even supports contactless check-in, digital payments, and mobile keys, making operations more flexible.

Bokun provides no features beyond its core focus on tour and activity bookings; it’s a booking management system without the extensive front desk, housekeeping, or financial tools that hotels typically require. With no verified integrations or advanced hotel features, Bokun lags far behind in feature depth.

Edge: myCloud Hospitality PMS.

Which Has Better Customer Support: Bokun or myCloud Hospitality PMS?

myCloud Hospitality PMS’s support ratings are high at 4.83/5, with recent reviews highlighting quick, helpful responses. Users describe the support team as responsive and dedicated, which is crucial for resolving issues swiftly. One reviewer states, "Whenever we've been stuck, the team has always been available to assist."

Bokun’s support information is unavailable, and with no recent reviews, it’s impossible to verify its current support quality. This absence indicates a lack of recent customer feedback or active support engagement.

Edge: myCloud Hospitality PMS.

Which Has More Integrations: Bokun or myCloud Hospitality PMS?

myCloud Hospitality PMS integrates with 29 verified partners, including Sage, Lybra Tech, and SiteMinder, offering a wide ecosystem for hotel operations. Its extensive integrations support payment processing, CRM, booking engines, and reporting, streamlining hotel workflows.

Bokun, with no verified partners or integrations, limits your hotel’s ability to connect with other systems. This lack of integrations restricts operational flexibility, especially for hotels relying on multiple third-party tools.

Edge: myCloud Hospitality PMS.

Which Do Hoteliers Rate Higher: Bokun or myCloud Hospitality PMS?

Since Bokun has no recent reviews or ratings, it cannot be reliably rated by hoteliers seeking current feedback. myCloud Hospitality PMS, with 95 recent reviews, is rated 4.81/5 overall, with segments like independent hotels rating it at 4.5/5 and branded hotels at 4.82/5.

Recent reviews highlight its ease of use, support, and revenue management capabilities, making it a preferred choice for a wide range of hotel types. The latest user feedback underscores its value, unlike Bokun’s lack of recent data.

Edge: myCloud Hospitality PMS.

How Much Do Bokun and myCloud Hospitality PMS Cost?

Bokun does not publicly disclose its pricing, but as a niche booking tool, it typically operates on a commission or subscription model tailored to activity providers or tour operators. Pricing details are scarce, which complicates budgeting.

myCloud Hospitality PMS charges a flat $900 monthly fee, with no mention of setup or additional costs, offering transparent pricing for hotel operators. Its subscription model aligns with hotel management needs and budget planning.

In general, myCloud’s clear pricing provides better predictability for hotel budgets.

Edge: myCloud Hospitality PMS.

What Type of Hotel Should Use Bokun?

• Hotels that operate primarily as tour or activity providers, such as adventure resorts or experience-based hotels, will benefit from Bokun’s booking management features.
• Small operators who need to manage inventory, automate communications, and distribute bookings across channels will find Bokun useful.
• Hotels with a focus on experiences surrounding their property, like wellness retreats or eco-lodges offering tours, should consider Bokun.
• Teams that want a simple, specialized booking system without complex hotel management features may prefer Bokun.

Not ideal if you need a full-scale PMS or operate a large, multi-property hotel with extensive operational needs. Bokun lacks core hotel management tools like housekeeping, front desk, or revenue management.

Edge: Not applicable.

What Type of Hotel Should Use myCloud Hospitality PMS?

• Hotels of small to medium size seeking a user-friendly, cloud-based management system should choose myCloud.
• Properties aiming to improve operational efficiency, guest experience, and revenue with integrated tools like mobile check-in and digital payments will benefit most.
• Chains or independent hotels with multiple properties across regions can leverage its multi-currency, multi-lingual, and central management features.
• Teams that value detailed reporting, automation, and support will find myCloud’s platform aligns with their goals.

Not ideal if your hotel operates primarily as a tour or experience provider or if you need a specialized booking engine without comprehensive hotel management features. It’s also less suitable for those who want to avoid subscription costs or are looking for free solutions.

Edge: Not applicable.

The Bottom Line for Hotels: Which System Should You Pick?

The core difference is that Bokun is a niche booking tool focused on tours and activities, while myCloud PMS is a full-featured hotel management platform. If your goal is to streamline hotel operations, improve guest services, and support multi-property management, myCloud is the clear choice.

Choosing myCloud gives you access to 59 features, active support, recent user reviews, and a proven track record of high ratings. Bokun’s limited current support and lack of recent reviews make it less viable for hotel management, especially for properties outside its niche.

For hotels seeking a comprehensive, easy-to-use PMS with strong integration and support, myCloud Hospitality PMS is the best fit. Reserve Bokun for businesses that focus solely on tours, activities, or experience management outside traditional hotel operations.