Comanche PMS vs. Redforts:
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The Decision

Choosing between Comanche PMS and Redforts involves understanding their core strengths and how they fit your hotel’s needs. Comanche PMS, developed by a Thai company with over 900 clients since 1996, is a broad IT solution serving various hospitality types but lacks recent reviews and a clear user feedback footprint. Conversely, Redforts, a newer platform with 40 reviews and a recent NPS score of 9.5/10, is a highly rated, all-in-one management system that many hoteliers find straightforward and efficient. Are you prioritizing extensive integrations or a more modern, user-friendly interface?

While Comanche PMS offers a comprehensive solution for larger operations and businesses seeking a long-standing provider, Redforts emphasizes ease of use, rapid onboarding, and an active support community. Your decision hinges on whether you value a proven, extensive platform or a streamlined, highly-rated system with modern features.

Is Comanche PMS or Redforts Better for Hotels?

Comanche PMS aims to deliver an all-encompassing IT solution for hotels, restaurants, clubs, and resorts, focusing on operational control and customized integrations. Its lack of recent reviews and a near-zero HT Score suggest limited recent customer feedback, raising questions about ongoing support and development.

Redforts, with its high recent ratings—4.68/5 for ease of use and 4.53/5 for customer support—clearly resonates with users seeking an intuitive and supportive management platform. Its 40 reviews, mostly recent, show consistent positive feedback, especially around ease of use and operational efficiency.

Both platforms address hotel management but diverge sharply in user experience and community feedback. Comanche is less transparent regarding recent customer sentiment, while Redforts demonstrates strong, recent validation from users. Which aspect is more critical to your team—reliability from a longstanding provider or modern user-centric features?

Redforts vs Comanche PMS: Which Should Your Hotel Choose?

If your hotel needs a contemporary, straightforward PMS with high reviews and active customer support, go with Redforts. Its ease of use, built-in features like channel management, booking engine, and revenue tools—plus a 95% likelihood to recommend—make it ideal for small to mid-sized hotels, hostels, or boutique properties.

If your hotel requires a highly customizable, long-established system capable of complex integrations and specific enterprise needs, Comanche PMS might appeal—though its lack of recent reviews and support clarity makes this risky. It’s better suited for operations with dedicated IT resources and a preference for legacy systems.

For most hotels seeking a modern, well-supported, and highly-rated solution, Redforts is the safer, more proven choice. Comanche’s older reputation and sparse recent feedback make it less appealing unless you already have experience with their platform.

Is Comanche PMS or Redforts Easier to Use?

Redforts scores 4.68/5 for ease of use, reflecting an intuitive interface and quick onboarding, with many reviews praising its simplicity and minimal training needs. Customer support also earns a high 4.53/5, with users highlighting quick, friendly responses and ongoing assistance.

Comanche PMS, on the other hand, has a 0/5 rating, indicating no recent reviews or user feedback, which suggests uncertainty about its current usability or support quality. The lack of recent data makes it impossible to assess its user-friendliness today.

Edge: Redforts.

Which Has Better Features: Comanche PMS or Redforts?

Redforts offers a rich set of 46 features including a booking engine, channel manager, revenue management, guest CRM, online check-in, multi-currency support, and more. Many features like digital registration, guest messaging, and integrated ID scanning are designed to automate and simplify daily tasks.

Comanche PMS, by contrast, provides no specific features listed or recent innovations, indicating it may lack the modern, modular capabilities found in Redforts. The absence of detailed features or recent updates signals it’s less likely to meet current hotel management demands.

Edge: Redforts.

Which Has Better Customer Support: Comanche PMS or Redforts?

Redforts’s customer support, rated at 4.53/5, is highly regarded, with many reviews mentioning prompt, friendly, and helpful responses. Its recent NPS score of 9.5/10 underscores strong overall customer satisfaction and ongoing support.

Comanche PMS, with a 0/5 support rating and no recent reviews, provides no evidence of current customer service quality. Its lack of recent feedback makes it difficult to judge support effectiveness or responsiveness.

Edge: Redforts.

Which Has More Integrations: Comanche PMS or Redforts?

Redforts connects with at least 2 verified partners, including WuBook and Mr Winston, and offers a comprehensive suite of 46 features. Its integrations with booking engines, channel managers, POS, and electronic locks facilitate smooth operational workflows.

Comanche PMS, with only 12 verified partners and no recent activity, appears limited in integration options—potentially restricting flexibility and scalability. Its older partner list suggests it may not support the latest third-party platforms.

Edge: Redforts.

Which Do Hoteliers Rate Higher: Comanche PMS or Redforts?

Since Comanche PMS has no recent reviews or ratings, it’s impossible to judge current hotel sentiment. Redforts, on the other hand, boasts 40 reviews with an average score of 72.84/100 and a 95% likelihood to recommend, indicating very high satisfaction among recent users.

User comments on Redforts praise its ease of use, efficiency, and support quality, especially for small and mid-sized properties. The lack of recent feedback for Comanche PMS makes any comparison favor Redforts.

Edge: Redforts.

How Much Do Comanche PMS and Redforts Cost?

Comanche PMS does not publicly disclose pricing, which could imply customized quotes or complex pricing structures. Its lack of transparency makes evaluating value difficult.

Redforts charges a flat $500 monthly fee, with no mention of implementation costs or tiered pricing. Its transparent pricing model and positive reviews regarding ROI demonstrate clear value.

What Type of Hotel Should Use Comanche PMS?

• Hotels that require a long-established system with extensive customization options.
• Operations with dedicated IT teams capable of managing legacy or complex software.
• Large resorts or properties seeking integration with multiple third-party systems.
• Hotels in regions where Comanche has a significant presence or support infrastructure.

Not ideal if:

• Your hotel prioritizes ease of use and modern interfaces.
• You want rapid onboarding or ongoing support.
• You need frequent feature updates or mobile-friendly interfaces.

What Type of Hotel Should Use Redforts?

• Small to mid-sized hotels, hostels, inns, and boutique properties seeking an intuitive system.
• Hotels that want quick onboarding and strong support.
• Properties looking for an all-in-one system with built-in revenue, communication, and payment features.
• Hotels in regions where Redforts has a strong market presence.

Not ideal if:

• Your hotel operates at a large scale requiring highly customized, enterprise-level solutions.
• You prefer a legacy system with a long history and extensive legacy integrations.
• Your property has very specific or complex operational needs outside of standard management.

The Bottom Line for Hotels

Comanche PMS is a legacy system with a deep history but limited recent validation. Its lack of recent reviews and support ratings makes it a risky choice unless your team has prior experience and specific needs that align with its capabilities.

Redforts, with a recent high review volume, excellent scores for ease of use, support, and features, offers a modern, flexible platform suited for most small to mid-sized hotels. Its active customer feedback and growing integration ecosystem make it the safer, more reliable choice today.

If your priority is a well-supported, easy-to-use platform that keeps up with technological advances, go with Redforts. If your operation depends on a long-term, highly customizable solution and you’re prepared to manage legacy software, then Comanche might still serve some niche needs—but it’s not the recommended option based on current data.