Exterity vs. Uniguest Hub Digital Signage:
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The Decision

Choosing between Exterity by Exterity and Uniguest Hub Digital Signage depends on your hotel’s specific needs in guest entertainment and internal communication. Both platforms aim to enhance guest experience and operational efficiency but focus on different core functions—IPTV and interactive services versus digital signage and content management.

While Exterity specializes in IPTV solutions providing high-definition TV and on-demand content across guest rooms, Uniguest offers a cloud-based signage platform designed to engage guests and staff through digital displays. Which one better fits your hotel’s objectives? Let’s compare.

Is Exterity or Uniguest Better for Hotels?

Exterity and Uniguest address different hospitality challenges. Exterity delivers in-room entertainment through IPTV, supporting guest satisfaction with on-demand movies and interactive services. Uniguest, on the other hand, focuses on engaging guests and staff via digital signage, improving communication and branding within common areas.

Both aim to enhance the guest experience and streamline hotel operations. However, Exterity’s core strength lies in providing high-quality multimedia content directly on guest devices and TVs, while Uniguest excels in creating dynamic visual environments with digital displays.

The key question: do you need better in-room entertainment or more engaging public spaces? Your choice hinges on this.

Exterity vs Uniguest: Which Should Your Hotel Choose?

If your hotel prioritizes offering guests a broad range of high-definition TV, movies, and interactive services in their rooms, Exterity is the logical choice. It’s suited for hotels that want to elevate in-room entertainment and provide a luxurious experience, especially for leisure properties.

Conversely, if your hotel needs to boost engagement in lobby areas, conference rooms, or communal spaces through digital signage, Uniguest is preferable. Its platform supports content management, multilingual displays, advertising, and interactive signage, making it ideal for hotels that want to communicate effectively with guests and staff across multiple venues.

For hotels with a focus on guest room entertainment, go with Exterity. For those emphasizing branding and operational communication in public spaces, choose Uniguest.

Is Exterity or Uniguest Easier to Use?

Uniguest receives a significantly higher ease of use rating (4.5/5) based on recent reviews, with users praising its intuitive interface, straightforward content management, and quick onboarding process (rated 4/5). Reviewers also mention that staff adoption was smooth, and the platform simplifies daily content updates.

Exterity, however, scores 0/5 across all categories, with no recent reviews or ratings available. From the available data, it appears that Exterity’s user experience is not well-documented or may require more extensive training, making it less accessible for typical hotel staff.

Edge: Uniguest.

Which Has Better Features: Exterity or Uniguest?

Uniguest outshines Exterity with seven unique features, including a content management system, multi-lingual support, advertising and promotions, local recommendations, touch-enabled interactive signage, conference room signage, and interactive lobby displays. These features support versatile, engaging digital environments that can serve multiple purposes.

Exterity offers no additional features beyond IPTV and video streaming, focusing solely on delivering high-definition TV and on-demand content. Its limited feature set makes it less adaptable for broader engagement strategies.

Edge: Uniguest.

Which Has Better Customer Support: Exterity or Uniguest?

Uniguest’s recent reviews highlight a customer support rating of 4.5/5, with comments emphasizing prompt responses and dedicated project management. One reviewer praised Bruce Turner’s attentive service and thorough communication throughout installation, indicating strong ongoing support.

Exterity’s support history is unreviewed, with no recent feedback to assess. Given the absence of data, it’s clear that Uniguest’s support reputation is more reliable and well-documented.

Edge: Uniguest.

Which Has More Integrations: Exterity or Uniguest?

Uniguest boasts 22 verified integrations, including partners like Innspire, Smartcon Solutions, INTEREL, Zingle, and others, enabling seamless connectivity with various hotel systems. This extensive partner network allows for flexible content and system management.

Exterity has no verified integration partners, limiting its ability to connect with other hotel management or operational systems. For hotels seeking a flexible, integrated digital environment, Uniguest has a clear advantage.

Edge: Uniguest.

Which Do Hoteliers Rate Higher: Exterity or Uniguest?

Based on recent reviews, Uniguest’s NPS score of 8.25/5 and an 82% likelihood to recommend significantly surpasses the nonexistent ratings for Exterity. Hoteliers across multiple regions and segments seem to favor Uniguest’s ease of use, support, and feature set.

Exterity has no recent reviews or ratings, making it impossible to gauge user satisfaction. The recent data decisively favors Uniguest.

Edge: Uniguest.

How Much Do Exterity and Uniguest Cost?

Exterity’s pricing details are not publicly available, which is common for tailored IPTV solutions. Typically, such systems involve custom quotes based on hotel size and content needs.

Uniguest charges a base price of $1,000 with no ongoing monthly fees or implementation costs disclosed. Given the limited pricing transparency for Exterity, Uniguest’s straightforward $1,000 base fee makes budgeting easier.

What Type of Hotel Should Use Exterity?

• Hotels that prioritize providing high-end in-room entertainment with a focus on IPTV and video on demand.
• Resorts or leisure hotels aiming to elevate guest in-room experiences with HD content.
• Properties targeting guests who value interactive TV services on any device.
• Hotels with the capacity for custom content management and integration, if needed.

Not ideal if your hotel is seeking a broad digital signage or public space engagement platform.

What Type of Hotel Should Use Uniguest?

• Hotels looking to improve public area communication, branding, and guest engagement through digital signage.
• Conference centers or properties with multiple event spaces requiring interactive signage and local recommendations.
• Hotels seeking a scalable platform that integrates with existing management and operational systems.
• Properties that want to deliver multilingual content or promotional advertising across multiple displays.

Not ideal if your primary goal is in-room entertainment or if you prefer a solution focused solely on IPTV.

Exterity vs Uniguest: The Bottom Line for Hotels

Exterity excels in delivering premium IPTV and on-demand content to enhance in-room guest experiences. Its focus on high-definition TV and interactive services makes it ideal for hotels where guest entertainment is a priority.

Uniguest, with its extensive features, integrations, and recent positive reviews, is better suited for hotels that want to create engaging public spaces, improve communication, and manage content across multiple locations efficiently.

If your hotel’s main aim is to provide guests with luxury TV and interactive room services, Exterity is the clear choice. But if your goal is to boost branding, operational communication, and guest engagement through digital signage, Uniguest is the superior option.

In conclusion, for hotels seeking a well-supported, versatile, and recent-reviewed signage platform, Uniguest leads. For those with a focus on IPTV and in-room entertainment, Exterity remains a solid, albeit less documented, solution.