Front2Go vs. Semper:
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The Decision

Choosing between Front2Go by Front2Go and Semper by Semper hinges on your hotel’s specific needs. While both aim to streamline operations, they serve vastly different markets and offer contrasting levels of functionality and support. Front2Go, with zero recent reviews and a perfect score of 0, appears inactive and lacks data to support its use. Semper, on the other hand, boasts 51 reviews in the past six months, a high NPS score, and a clear focus on property management and operational efficiency.

In this comparison, Semper emerges as the definitive choice due to its active market presence and detailed user feedback. Can your hotel afford to overlook the recent, robust reviews backing Semper’s capabilities?

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Is Front2Go or Semper Better for Hotels?

Front2Go’s offering is virtually unreviewed and untested, with zero recent reviews and a rating of 0/5. It doesn’t present a clear feature set or market presence, making it impossible to gauge its suitability for hotel operations.

Semper, however, has 51 recent reviews, a 4.88/5 customer support rating, and a 9.33/5 NPS score. Its extensive feature list—over 94 unique features including integrations with POS, booking engines, and automated reports—demonstrates a mature, well-supported platform.

While Front2Go claims to be a comprehensive customer feedback management tool, the lack of data suggests it’s not actively serving hotels. Semper’s active reviews and high satisfaction scores make the choice straightforward: Semper is the more reliable, proven option.

Semper vs Front2Go: Which Should Your Hotel Choose?

If your hotel needs a full-featured property management system that streamlines operations, automates routine tasks, and offers extensive integrations, go with Semper. Its platform supports online check-in/out, guest profiles, channel management, POS, and detailed reporting, making it ideal for mid-sized to larger hotels seeking operational efficiency.

If your hotel is considering a customer feedback tool with AI insights—though Front2Go’s current inactivity and lack of recent reviews limit its credibility—Semper’s offerings are far more comprehensive and proven. For hotels seeking a reliable, active system, Semper is the clear choice.

Is Front2Go or Semper Easier to Use?

Front2Go’s usability cannot be assessed due to the absence of recent reviews and user feedback. Its interface and onboarding processes are unverified, leaving hoteliers uncertain about user adoption and training ease.

Semper, rated 4.55/5 for ease of use with 51 recent reviews, offers a user-friendly experience. Multiple reviewers highlight its intuitive calendar view, straightforward workflows, and quick onboarding, with some noting that new staff can learn it rapidly.

Edge: Semper.

Which Has Better Features: Front2Go or Semper?

Front2Go’s feature set remains undisclosed, with no verified features or recent customer feedback to establish its capabilities.

Semper, however, offers over 94 features, including direct billing, multi-currency support, automated night audit, guest messaging, online check-in/out, integrated POS, revenue management, and more. Its extensive integrations with platforms like Sage, NightsBridge, and SiteMinder further enhance its operational scope.

Edge: Semper.

Which Has Better Customer Support: Front2Go or Semper?

Front2Go’s support quality is impossible to evaluate due to the lack of recent reviews or user feedback.

Semper receives a 4.88/5 support rating based on 51 reviews, with many users praising its prompt, knowledgeable, and friendly support team. Comments such as “the team at Semper is incredibly accommodating” and “support is great and quick to respond” underscore its high service quality.

Edge: Semper.

Which Has More Integrations: Front2Go or Semper?

Front2Go provides no verified integrations or partner connections, suggesting limited or no integration support.

Semper offers 11 verified partners, including prominent platforms like Sage, NightsBridge, GuestRevu, STAAH, SiteMinder, Revinate, Cloudbeds, and Cendyn. Its broad integration network supports reservation, POS, channel management, and marketing tools, streamlining workflows across departments.

Edge: Semper.

Which Do Hoteliers Rate Higher: Front2Go or Semper?

With no recent reviews, Front2Go’s user satisfaction is entirely unknown.

Semper’s 51 recent reviews reflect high satisfaction, with a 4.88/5 customer support rating and a 9.33/5 NPS score. Hoteliers across various segments—from boutique hotels to resorts—highlight its ease of use, support, and operational efficiencies, making it the preferred choice among active users.

Edge: Semper.

How Much Do Front2Go and Semper Cost?

Front2Go does not disclose pricing or offer trial information, making cost comparison impossible.

Semper charges a base price of $600, with no free tier or trial period mentioned. Its transparent pricing model simplifies budgeting for hotels looking to invest in a proven property management platform.

What Type of Hotel Should Use Front2Go?

Given the absence of verified features, reviews, or active market presence, Front2Go’s suitable target is unclear. It may be considered for:

• Hotels seeking a basic, unproven feedback management system (though no proof exists)
• Small properties experimenting with customer feedback tools
• Hotels in regions where Front2Go has a presence (which appears nonexistent)

Not ideal if your hotel needs a reliable, full-featured PMS or operational system.

What Type of Hotel Should Use Semper?

Semper is well-suited for hotels that:

• Require comprehensive property management capabilities with automation
• Need extensive integrations with booking engines, POS, and OTAs
• Value detailed reporting and financial oversight
• Have a focus on operational efficiency and guest experience
• Operate in Africa, Europe, or Oceania, where Semper has regional presence

Not ideal if your hotel is seeking a simple, low-cost solution or serves a very niche market that does not demand extensive features.

Semper vs Front2Go: The Bottom Line for Hotels

Semper is an established, feature-rich property management system actively serving hotels worldwide. Its active reviews, high satisfaction scores, and extensive integration capabilities make it the clear choice for hotels seeking a reliable, scalable PMS.

Front2Go remains an unverified and inactive offering, with no recent data to support its use. If your hotel needs proven tools and ongoing support, Semper is the definitive recommendation.

For hotels wanting a fully supported platform with recent positive feedback, Semper is the clear winner. Front2Go, lacking recent reviews and market activity, should be approached with caution or ignored in favor of more established options.