HoresPlus vs. Preno:
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The Decision

Choosing between HoresPlus and Preno hinges on your hotel's specific needs. Both systems aim to streamline hotel operations, but they diverge significantly in features, user experience, and market presence. HoresPlus, with its extensive feature set, targets larger and more complex hotels, while Preno's cloud-based, user-friendly design makes it ideal for smaller properties and boutique hotels. Are you prioritizing depth of features or ease of use?

HoresPlus offers a broad array of functionalities tailored for comprehensive management, but its lack of recent reviews and negligible recent user feedback make it less reliable as a current solution. Preno, on the other hand, boasts over 144 recent reviews with a 4.73 rating, making it the more proven choice today. Which system aligns better with your operational goals?

Is HoresPlus or Preno Better for Hotels?

HoresPlus and Preno address the core challenge of hotel management: simplifying reservations, guest check-in, billing, and operational oversight. HoresPlus provides a more extensive feature set, including multi-currency, multi-lingual support, integrated ID scanning, and task management—features that are absent from Preno. Conversely, Preno's strengths lie in its cloud-based design, ease of onboarding, and recent positive reviews, which indicate it’s more suitable for hotels seeking straightforward, reliable software.

While HoresPlus has been trusted by over 600 hotels for 30 years, its review score of 0/5 and lack of recent feedback cast doubt on its current performance and relevance. Preno's recent reviews demonstrate consistent satisfaction and a 95% likelihood of recommendation. Do you need a feature-rich platform or one that is more straightforward and well-supported?

Preno vs HoresPlus: Which Should Your Hotel Choose?

If your hotel needs a simple, reliable system with a quick onboarding process, go with Preno. Its cloud-based nature, intuitive interface, and high user satisfaction make it ideal for boutique hotels, motels, and small properties that prefer ease of management and strong support.

If you require advanced features such as multi-currency, integrated ID scanning, automation, and task management, HoresPlus might be more suitable, especially if you operate at a larger scale. However, given its lack of recent reviews and low overall rating, Preno's proven track record makes it the safer choice for most hotels today. Is your priority to maximize operational capabilities or to ensure seamless, supported management?

Is HoresPlus or Preno Easier to Use?

Preno’s user-friendliness shines through its 4.78/5 ease of use rating and the many positive reviews emphasizing its simple layout and minimal learning curve. Users praise Preno’s intuitive design and helpful support team, which eases staff adoption, especially for teams unfamiliar with complex PMS systems.

HoresPlus, with a 0/5 rating, offers no recent feedback on usability, suggesting it may be outdated or insufficiently supported in current hotel environments. Its complexity, coupled with the lack of recent reviews, makes it less appealing for hotels prioritizing ease of staff adoption. Edge: Preno.

Which Has Better Features: HoresPlus or Preno?

HoresPlus boasts 23 features exclusive to it, including multi-currency, guest SMS messaging, integrated ID scanner, digital registration, and housekeeping app—capabilities that can drastically improve operational efficiency for larger hotels. Preno, with only 4 unique features, lacks these advanced functionalities but offers a solid core with 26 shared features like bookings, billing, and channel management.

Preno’s focus on simplicity and essential features aligns with its high user ratings, while HoresPlus's broad features cater to complex hotel environments. However, HoresPlus's lack of recent user feedback diminishes confidence in its current feature efficacy. Edge: HoresPlus.

Which Has Better Customer Support: HoresPlus or Preno?

Preno consistently receives praise for its 4.8/5 customer support rating, with reviews describing the support team as "responsive" and "helpful," often guiding users through setup and troubleshooting swiftly. This recent positive feedback indicates strong ongoing support.

HoresPlus, lacking recent reviews and a rating, provides no current data on support quality. Historically, with 30 years in the industry, support might have been reliable, but the absence of recent feedback raises concerns about current standards. Edge: Preno.

Which Has More Integrations: HoresPlus or Preno?

Preno connects to 17 verified partners, including major tools like Xero, SiteMinder, and TrustYou, facilitating comprehensive integration for multi-channel management, accounting, and guest feedback. HoresPlus supports only 7 verified partners, with notable integrations like Profitroom and Bookassist, but fewer options overall.

Preno’s broader integration ecosystem allows for smoother workflows across varied hotel operations, especially for properties relying on multiple third-party tools. HoresPlus’s limited integrations could restrict flexibility. Edge: Preno.

Which Do Hoteliers Rate Higher: HoresPlus or Preno?

Preno holds an overall rating of 4.73/5 based on 144 recent reviews, predominantly from boutique hotels and motels, with high praise for ease of use and support. Its reviews consistently mention positive experiences, with a 9.53/5 NPS score indicating strong customer loyalty.

HoresPlus, with a 0/5 rating and no recent reviews, cannot be meaningfully rated by current users. Its absence of recent feedback suggests it’s not actively used or supported today. Clearly, Preno is the preferred choice among hoteliers currently. Edge: Preno.

How Much Do HoresPlus and Preno Cost?

HoresPlus does not publicly list pricing, which complicates direct comparison. Preno charges a $800 monthly fee, with no mention of setup fees or hidden costs, providing transparency.

Given Preno’s straightforward pricing model, hotels can better budget and evaluate value. Without transparent HoresPlus pricing, it’s difficult to assess its cost-effectiveness, but the lack of recent reviews and features suggests Preno offers better value for most properties. Edge: Preno.

What Type of Hotel Should Use HoresPlus?

• Hotels that require multi-currency and multi-lingual support.
• Properties needing integrated guest communication via SMS.
• Larger hotels with complex workflows, including task management and automated reminders.
• Hotels that benefit from features like digital registration, online check-in, and integrated payment terminals.
• Teams that need shift planning, employee messaging, and tax configuration.

Not ideal if your hotel is small, needs quick onboarding, or prefers a cloud-based system with modern support.

What Type of Hotel Should Use Preno?

• Boutique hotels, motels, and small to medium properties seeking simplicity and ease of use.
• Hotels that prioritize quick onboarding and reliable support.
• Properties that want integration with tools like Xero and SiteMinder.
• Hotels looking to improve guest communication and streamline bookings.
• Teams that prefer a cloud-based platform accessible from anywhere.

Not ideal if your hotel needs advanced, multi-currency, multi-lingual features, or complex workflow automation that HoresPlus provides.

HoresPlus vs Preno: The Bottom Line for Hotels

The core difference lies in their approach: HoresPlus offers a broad, feature-rich system designed for complex hotel operations, but its lack of recent reviews and support data diminishes confidence in its current viability. Preno, with a proven track record, high recent reviews, and a high satisfaction score, excels in simplicity, usability, and customer support.

If your hotel needs advanced operational features and you're prepared for a potentially more complex setup, HoresPlus could still be suitable. However, for most properties seeking a reliable, easy-to-manage system with ongoing support, Preno is the clear choice.

For properties prioritizing modern, user-friendly management with active support and integrations, Preno delivers more value today. Only consider HoresPlus if your hotel has very specific, complex needs that align with its extensive feature set and if you are confident in its current support and development status.