Hotelgest vs. ThinkReservations PMS:
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The Decision

Choosing the right property management system (PMS) can dramatically impact your hotel's operations, guest satisfaction, and revenue. Hotelgest by Hotelgest and ThinkReservations PMS both aim to streamline hotel management, but their strengths and weaknesses differ significantly. Your decision hinges on whether you prioritize extensive features, proven support, or a more established user base.

Hotelgest offers a basic, no-frills solution with limited reviews and no recent data, while ThinkReservations shines with a high review count, recent positive feedback, and a broad feature set. Which will serve your hotel best?

Is Hotelgest or ThinkReservations Better for Hotels?

Hotelgest and ThinkReservations both address core PMS needs—reservation management, guest communication, and operational tracking. However, Hotelgest has a near-zero rating, no reviews in the last six months, and no verified partners, making it hard to gauge its reliability or suitability.

In contrast, ThinkReservations boasts over 350 recent reviews with a near-perfect score of 4.88 out of 5, along with a 97% likelihood to recommend among users. Its recent reviews underline its robust support, ease of use, and feature set. Given the volume and recency of reviews, ThinkReservations clearly provides more current, trustworthy user insights.

Are you willing to risk unproven solutions, or do you want a platform with proven results and recent user feedback?

ThinkReservations PMS vs Hotelgest: Which Should Your Hotel Choose?

If your hotel needs a feature-rich, scalable PMS that integrates with major OTAs, automates operations, and enhances revenue opportunities, ThinkReservations is the clear choice. It’s suited for small to mid-sized hotels, B&Bs, inns, and boutique properties seeking to streamline their workflows and increase profitability.

On the other hand, if your hotel is only considering a basic management tool without the need for extensive integrations or advanced features, Hotelgest might seem appealing. However, with no recent reviews or verified partnerships, this option carries significant uncertainty.

For hotels prioritizing reliability and growth, ThinkReservations is the safer, more proven choice.

Is Hotelgest or ThinkReservations Easier to Use?

ThinkReservations scores 4.82 out of 5 for ease of use, with reviewers highlighting its intuitive interface, seamless onboarding, and straightforward management tools. Many users appreciate how quickly they adapted, with support staff praised for their responsiveness.

Hotelgest, on the other hand, has a 0/5 rating—indicating no reviews or data on usability. The lack of recent feedback makes it impossible to assess whether your team would find it easy to implement.

Given the extensive recent positive reviews and high usability rating, Edge: ThinkReservations.

Which Has Better Features: Hotelgest or ThinkReservations?

ThinkReservations offers 39 features, including a channel manager, booking engine, automated night audit, guest messaging, and real-time reporting. Its comprehensive suite supports revenue growth, operational efficiency, and guest engagement.

Hotelgest provides no unique features or integrations, making it a minimal solution by comparison. Without additional capabilities, it’s unlikely to meet the evolving needs of modern hotel operations.

Edge: ThinkReservations.

Which Has Better Customer Support: Hotelgest or ThinkReservations?

ThinkReservations is praised for its 4.82/5 customer support rating, with reviews emphasizing quick, knowledgeable responses and proactive assistance. Support is available 24/7, and users report feeling well-supported during onboarding and ongoing use.

Hotelgest offers no review data or support ratings, leaving uncertainty about the quality or availability of customer assistance. It’s a significant drawback for hoteliers needing reliable help.

Edge: ThinkReservations.

Which Has More Integrations: Hotelgest or ThinkReservations?

ThinkReservations features 16 verified integrations with OTAs and tech partners, including Airbnb, Expedia, Tripadvisor, and TrustYou. These connections facilitate broader reach and better operational synchronization.

Hotelgest has no verified integrations, limiting its ability to connect with external platforms and tools, which could hinder your hotel’s growth and efficiency.

Edge: ThinkReservations.

Which Do Hoteliers Rate Higher: Hotelgest or ThinkReservations?

With over 350 recent reviews and a 4.88/5 rating, ThinkReservations consistently earns high marks from small to boutique hotels, inns, and vacation rentals. Property types like B&Bs and boutique hotels especially appreciate its ease of use and support.

Hotelgest lacks recent reviews, making it impossible to determine how hoteliers perceive its performance. The absence of data strongly favors ThinkReservations.

Edge: ThinkReservations.

How Much Do Hotelgest and ThinkReservations Cost?

Hotelgest’s pricing information is unavailable, suggesting it may be free, custom, or not openly marketed. Without clear pricing, assessing value is challenging.

ThinkReservations costs $500 per month, with no trial or additional fees disclosed. Its pricing structure aligns with its feature set, offering transparency and predictability.

Given the extensive features and support, ThinkReservations appears to deliver solid value for its price.

What Type of Hotel Should Use Hotelgest?

• Hotels that require only basic reservation management without integrations or automation.
• Small properties with minimal operational complexity.
• Hotels with budget constraints and no need for advanced features.

Not ideal if:

• Your hotel plans to grow and needs scalable technology.
• You seek integrations with OTAs or revenue management tools.
• Reliable support and recent user feedback are priorities.

Because Hotelgest offers no recent data or verified features, it’s best suited for very small, simple operations.

What Type of Hotel Should Use ThinkReservations?

• Small to mid-sized hotels, B&Bs, inns, and boutique properties.
• Hotels aiming to increase revenue through upselling and automation.
• Properties that value excellent support, integrations, and real-time reporting.

Not ideal if:

• Your hotel is a large chain needing enterprise solutions.
• You prefer open-source or highly customizable platforms.
• Budget constraints prevent investment in a paid system.

ThinkReservations is designed for hotels that want growth, efficiency, and simplicity in one package.

The Bottom Line for Hotels: Hotelgest or ThinkReservations?

The core difference is that Hotelgest’s offering appears limited, with no recent reviews or verified features to back its effectiveness. ThinkReservations, with over 350 recent reviews and a 4.88/5 rating, stands out as a mature, reliable platform proven to support hotel growth.

If you need a PMS that’s easy to adopt, well-supported, and packed with features, ThinkReservations is the clear choice. Hotelgest’s unknown status and lack of recent data make it a risky option for most hoteliers.

Choose ThinkReservations if you want a platform with a proven track record, extensive features, and recent positive feedback. Only consider Hotelgest if your needs are minimal, and you’re comfortable with significant uncertainty about support and capabilities.