hotsoft by planet vs. Shiji Daylight PMS:
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The Decision

Choosing a property management system (PMS) is crucial for your hotel's efficiency, guest satisfaction, and operational control. Planet / Hoist and Shiji Daylight PMS both aim to streamline hotel operations but differ significantly in maturity, features, and market presence. While Planet / Hoist offers a long-standing presence since 1994, it has no recent reviews or ratings, indicating limited current support and development. Conversely, Shiji Daylight PMS boasts over 30 recent reviews, a high NPS score, and a broad feature set, making it the more recent and actively supported option.

Your decision hinges on whether you prioritize a proven, albeit less supported system (Planet / Hoist) or one with extensive features, support, and ongoing development (Shiji). Do you need a modern PMS built for growth, or a legacy system that may lack current support?

Is Planet / Hoist or Shiji Daylight PMS Better for Hotels?

Planet / Hoist, founded in 1994, has a very limited digital footprint today, with zero recent reviews or ratings, suggesting it may not be actively developed or supported in the current market. It offers only two verified integrations and no recent customer feedback, making it hard to assess its current usability or feature relevance. Meanwhile, Shiji Daylight PMS has 32 recent reviews, a 74.7 HTR score, and a 90% likelihood to recommend, reflecting strong market confidence.

Shiji’s system scores a high 4.63 out of 5 for ease of use, supported by positive reviews praising its intuitive interface and training materials. In contrast, Planet / Hoist’s lack of recent reviews means you cannot reliably gauge its current performance or support quality. Given this, Shiji’s active support and modern design suggest it is better suited for today’s hotel operations.

Do you want a trusted, actively supported system (Shiji), or are you comfortable with a legacy product with no recent validation (Planet / Hoist)?

Shiji Daylight PMS vs Planet / Hoist: Which Should Your Hotel Choose?

If your hotel needs a modern, scalable system with extensive features, choose Shiji Daylight PMS. Its comprehensive feature set—covering guest profiles, multi-lingual support, online check-in/out, automated reminders, and integrations—serves hotels of all sizes seeking operational efficiency and guest personalization. Conversely, if you prefer a simple, possibly outdated system with minimal support and no recent reviews, Planet / Hoist might be your choice.

Hotels in growth mode, or those prioritizing automation, guest engagement, and integration, will benefit from Shiji’s ability to scale easily. Smaller boutique hotels or properties with limited tech needs might consider the less supported option, but limited support and feature updates make this a risky choice.

Is your hotel looking for a future-proof platform with ongoing support (Shiji), or are you satisfied with a static, unsupported legacy system (Planet / Hoist)?

Is Shiji Daylight PMS or Planet / Hoist Easier to Use?

Shiji Daylight PMS scores an impressive 4.63/5 for ease of use, with reviews highlighting its user-friendly interface and helpful training materials, including videos. Users consistently mention how simple it is to learn, operate, and onboard staff, which reduces training time and operational errors.

Planet / Hoist, on the other hand, has no recent review data, making it impossible to accurately assess its usability today. Its lack of recent updates and support means it likely does not feature the intuitive design found in Shiji. Based on available data, Shiji’s interface and onboarding process are significantly superior.

Edge: Shiji Daylight PMS.

Which Has Better Features: Planet / Hoist or Shiji Daylight PMS?

Shiji Daylight PMS offers 98 features, including guest profiles, multi-lingual support, online check-in/out, integrated CRS, mobile apps, guest messaging, automated night audit, and extensive reporting. Many features are designed to improve operational accuracy, guest experience, and revenue management—features often absent or unverified in Planet / Hoist.

Planet / Hoist provides only 2 verified features and no unique or advanced functions. Its limited feature set makes it unsuitable for hotels requiring automation, detailed analytics, or multi-property management. Shiji’s broader, more detailed feature set gives it a definitive advantage.

Edge: Shiji Daylight PMS.

Which Has Better Customer Support: Planet / Hoist or Shiji Daylight PMS?

Shiji Daylight PMS has a support rating of 4.53/5, with reviews praising its 24/7 availability, professionalism, and helpfulness. Customers note that the onboarding process is smooth and that the support team assists effectively with implementation and troubleshooting.

Planet / Hoist scores 0/5 across all metrics, with no recent reviews, indicating a lack of available support or active customer engagement. Given the importance of reliable support, Shiji’s high ratings and recent positive feedback make it the clear choice.

Edge: Shiji Daylight PMS.

Which Do Hoteliers Rate Higher: Planet / Hoist or Shiji Daylight PMS?

With 32 recent reviews, Shiji Daylight PMS’s overall rating of approximately 75/100 and 90% likelihood to recommend reflect high customer satisfaction. Hospitality segments like luxury hotels and city center properties rate it highly for ease of use and feature set.

Planet / Hoist, lacking recent reviews and ratings, cannot be reliably assessed. Its absence of recent feedback suggests it is unlikely to meet the expectations of modern hoteliers. Shiji’s recent, favorable reviews clearly indicate higher user satisfaction.

Edge: Shiji Daylight PMS.

How Much Do Shiji Daylight PMS and Planet / Hoist Cost?

Shiji Daylight PMS is priced at $1,200 per month, with no free tier or trial available. Its pricing reflects its extensive features, scalability, and support infrastructure. Planet / Hoist does not publish pricing, and with no recent updates or reviews, its costs and value proposition remain unclear.

Given the known investment in Shiji, you get a modern platform with ongoing development and support, which justifies its price. The lack of transparency around Planet / Hoist’s costs makes it difficult to evaluate its value proposition.

What Type of Hotel Should Use Planet / Hoist?

• Hotels that prefer a static, simple PMS with minimal features.
• Properties with very limited operational needs and no plans for growth.
• Hotels in regions or markets where support and updates are not critical.
• Hotels that already have a system in place and are not seeking modernization.

Not ideal if your hotel values automation, integrations, or plans to scale. Planet / Hoist is better suited for small, low-tech hotels with minimal management needs.

What Type of Hotel Should Use Shiji Daylight PMS?

• Hotels of all sizes, especially those seeking automation and digital guest engagement.
• Multi-property groups requiring centralized data and operations.
• Hotels aiming for personalized service and guest data management.
• Properties needing extensive integrations with CRS, payment, and channel managers.
• Hotels in regions with support infrastructure for cloud-based systems.

Not ideal if your hotel has very limited budgets or prefers an on-premise legacy system. Shiji is best for hotels looking to evolve with technology and improve operational control.

Shiji Daylight PMS vs Planet / Hoist: The Bottom Line for Hotels

Shiji Daylight PMS provides a modern, feature-rich platform supported by recent positive reviews, a high NPS score, and broad international presence. Its extensive features, ease of use, and reliable support serve hotels seeking to enhance efficiency and guest experience today.

Planet / Hoist, with no recent validation or support data, might appeal to very small hotels with minimal needs, but its lack of ongoing development makes it a risky choice for future growth or modernization.

Choose Shiji if scalability, support, and features matter to your hotel’s success. Opt for Planet / Hoist only if you operate a very small, static property with no growth plans and accept the risks of unsupported legacy systems.