Infor EzRMS vs. Outperform RMS:
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The Decision

Choosing the right revenue management system (RMS) is critical for your hotel's profitability and operational efficiency. Infor EzRMS by Infor and Outperform RMS both aim to optimize your pricing strategies and improve key KPIs like RevPAR and ADR. While they serve the same core purpose, they diverge in features, user experience, and regional presence. Which one aligns better with your hotel’s needs?

Is Infor EzRMS or Outperform RMS Better for Hotels?

Both products are designed to automate pricing decisions based on data analysis, but Infor EzRMS is more established with a global footprint and a significantly larger volume of recent reviews. It offers extensive features tailored for multi-property management, which could be advantageous if your hotel operates across multiple locations or chains.

Outperform RMS, on the other hand, is newer, with a smaller user base and a limited regional presence primarily in Europe. Its core strengths lie in flexible visualization tools like Rate Shopper and Timeline, which cater to hotels seeking a more visual and accessible approach to rate optimization.

Given the larger and more recent review base for Infor EzRMS, it’s clearer that this product has more current user feedback and ongoing development. Do you prioritize a proven, globally recognized system with a broad feature set or a newer solution with a focus on visual reporting and ease of access?

Infor EzRMS vs Outperform RMS: Which Should Your Hotel Choose?

If your hotel needs a comprehensive, enterprise-level RMS that handles multiple properties, supports detailed analytics, and integrates with a wide range of partners, go with Infor EzRMS. Its strong global presence and extensive feature set—over 32 exclusive features—make it suitable for large hotel groups and brands.

If your hotel is smaller, or you prioritize a cloud-based, flexible platform with intuitive dashboards and visual analysis tools, Outperform RMS might be a better fit. Its focus on rate shopping, market trends, and ease of use appeals to properties that prefer straightforward, visual data insights.

For hotels seeking a mature, globally supported system with proven track records, Infor EzRMS is the clear choice. Conversely, if you value user-friendly interfaces and quick setup, Outperform RMS provides a compelling alternative.

Is Infor EzRMS or Outperform RMS Easier to Use?

Infor EzRMS boasts a user-friendly interface rated 4.49/5, with onboarding rated 4.27/5, indicating a relatively smooth implementation process. Users appreciate its logical navigation, though some mention that applying filters and extracting data requires specific knowledge, which could slow staff adoption initially.

Outperform RMS scores a 4/5 for ease of use, with features like visual dashboards and graphic analysis that can be more accessible for users less familiar with complex RMS functionalities. Its cloud-based design supports remote access seamlessly.

Edge: Infor EzRMS, thanks to its higher overall usability ratings and well-regarded onboarding process, making it easier for your team to adapt quickly.

Which Has Better Features: Infor EzRMS or Outperform RMS?

Infor EzRMS offers a notable array of exclusive features—over 32—including dynamic pricing, client communication portals, automated revenue management, group pricing, channel management, and real-time price optimization. These tools support complex revenue strategies and multi-property management.

Outperform RMS appears to lack the depth of feature variety, focusing instead on core functionalities like rate recommendations, dashboards, and market trend analysis. It does not list as many advanced features or automation tools.

With its broader and more sophisticated feature set, Infor EzRMS edges out Outperform RMS for hotels needing advanced, customizable revenue solutions.

Which Has Better Customer Support: Infor EzRMS or Outperform RMS?

Infor EzRMS has an overall support rating of 4.04/5, with reviews praising its responsive technical support and helpful customer service. Users mention that support teams resolve issues promptly, although some suggest support hours could be expanded.

Outperform RMS scores a perfect 5/5 for customer support, with reviews highlighting its quick, helpful responses and dedicated assistance. Its smaller user base may allow for more personalized support, especially valuable for hotels new to RMS.

Edge: Outperform RMS, due to its higher support rating and the impression of highly attentive customer service.

Which Has More Integrations: Infor EzRMS or Outperform RMS?

Infor EzRMS integrates with 113 verified partners, including major systems like Oracle Hospitality, Mews, and Channel Managers, providing extensive connectivity for complex hotel environments. Its open API allows further customization and integration with PMS, CRS, and other hotel systems.

Outperform RMS offers fewer integrations—11 verified partners—with key connections like Vertical Booking and STAAH. Its partner ecosystem is smaller, which could limit connectivity options for larger or more complex hotels.

Infor EzRMS’s broader integration network makes it more adaptable for hotels requiring multiple system connections.

Which Do Hoteliers Rate Higher: Infor EzRMS or Outperform RMS?

Based on available reviews, Infor EzRMS has a high overall rating of 4.46/5, with recent reviews emphasizing its detailed reporting, multi-property capabilities, and user-friendliness. Its property types, including branded and independent hotels, rate it highly, with an 86% likelihood of recommendation.

Outperform RMS has a limited review count—only one review—and no recent data, making it difficult to gauge current user sentiment. Historically, it’s marketed as an advanced but less tested solution.

Edge: Infor EzRMS, with a significantly larger volume of recent reviews and higher overall ratings, indicating more consistent user satisfaction.

How Much Do Infor EzRMS and Outperform RMS Cost?

Pricing information for both platforms is not publicly available, which is common for enterprise SaaS solutions. Typically, costs depend on hotel size, number of properties, and scope of implementation. You will need to contact vendors directly for quotes tailored to your needs.

What Type of Hotel Should Use Infor EzRMS?

• Hotels with multiple properties requiring centralized control and reporting.
• Large hotel chains and brands seeking extensive integrations.
• Hotels that manage complex pricing strategies and need automation.
• Properties operating internationally across regions like North America, Europe, or Asia.
• Teams that want detailed analytics and customizable workflows.

Not ideal if your hotel is small, independent, or looking for a quick, plug-and-play solution with minimal setup.

What Type of Hotel Should Use Outperform RMS?

• Small to medium-sized hotels seeking an easy-to-use, cloud-based RMS.
• Hotels prioritizing visual data analysis and flexible reporting.
• Properties that want quick access to market trends and rate comparisons.
• Hotels in markets where regional support is sufficient.
• Teams with limited technical expertise looking for an intuitive platform.

Not ideal if your hotel needs extensive customization, deep integrations, or multi-property management.

Infor EzRMS vs Outperform RMS: The Bottom Line for Hotels

Infor EzRMS is a mature, feature-rich system with a global presence and extensive integrations. Its broad capabilities support complex, multi-property management and detailed analytics, making it a strong choice for large or enterprise hotels.

Outperform RMS offers a simpler, visually oriented experience, ideal for smaller hotels or those new to revenue management. Its higher support ratings and ease of access make it appealing for properties prioritizing usability over extensive features.

If your hotel needs a proven, comprehensive RMS with broad regional coverage, Infor EzRMS is the definitive choice. For properties valuing quick setup, visual reports, and dedicated support, Outperform RMS provides a compelling alternative.