Infor EzRMS vs. Rate Yield:
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The Decision

Choosing between Infor EzRMS and Rate Yield hinges on your hotel’s revenue management needs, team expertise, and integration preferences. Both systems aim to optimize your pricing strategies, but they diverge significantly in features, recent performance, and user experience. Infor EzRMS has established itself as a staple in larger, multi-property operations, while Rate Yield is a newer, highly-rated system favored for its simplicity and real-time automation. Which aligns better with your hotel’s scale and sophistication?

Is Infor EzRMS or Rate Yield Better for Hotels?

Both Infor EzRMS and Rate Yield are designed to maximize revenue through smart pricing strategies. EzRMS boasts broad capabilities, extensive reporting, and a long-standing presence in the industry, but recent reviews indicate a decline in review volume and freshness, with no updates in the last six months. Rate Yield, however, has garnered more recent reviews (five in the last six months), high satisfaction scores, and a clear focus on real-time automation. Given the volume and recency of reviews, Rate Yield currently offers more current insights into user satisfaction.

Rate Yield vs Infor EzRMS: Which Should Your Hotel Choose?

If your hotel operates multiple properties or requires deep analytics, Infor EzRMS could be more suitable, thanks to its comprehensive modules like group pricing, inventory management, and custom reports. It’s ideal for larger teams that have revenue managers with advanced technical skills and need detailed data insights. Conversely, Rate Yield fits hotels seeking quick, automated rate adjustments and straightforward integration with PMS or channel managers, especially smaller or mid-sized properties without dedicated revenue teams. Its ease of use and automation make it appealing for hotels prioritizing operational simplicity.

Is Infor EzRMS or Rate Yield Easier to Use?

Ease of use is a critical factor. Infor EzRMS has an average UI rating of 4.49/5, with reviews noting it’s fairly user-friendly but complex due to its extensive features. New users often require significant onboarding, and some report difficulty navigating advanced functionalities, especially with forecast adjustments. Rate Yield scores a stellar 4.9/5 for ease of use, with reviews emphasizing its intuitive interface, quick onboarding, and time-saving automation. Hoteliers consistently praise Rate Yield’s streamlined workflows and responsiveness, especially for users without revenue management backgrounds.

Edge: Rate Yield.

Which Has Better Features: Infor EzRMS or Rate Yield?

Infor EzRMS offers 18 unique features, including client communication portals, content management, and inventory control—tailored for complex, multi-property management. Rate Yield, with 24 exclusive features, emphasizes real-time rate automation, scenario analysis, market intelligence, and AI-driven insights, all focused on dynamic pricing. Notably, Rate Yield provides functionalities like “what-if” scenario analysis, bulk adjustments, and controlled automation, absent in EzRMS. For advanced, flexible features, Rate Yield holds the edge.

Edge: Rate Yield.

Which Has Better Customer Support: Infor EzRMS or Rate Yield?

Infor EzRMS is supported by a long-standing company with a support rating of 4.04/5, praised for responsiveness but with some recent feedback about delays and limited regional support. Its customer support is generally helpful, but some users note that support hours could be expanded. Rate Yield, on the other hand, boasts a near-perfect 4.97/5 support rating, with reviews highlighting rapid, attentive, and knowledgeable service. Many users describe the after-sales experience as exceptional, often praising the responsiveness and proactive assistance.

Edge: Rate Yield.

Which Has More Integrations: Infor EzRMS or Rate Yield?

Infor EzRMS integrates with 113 verified partners, including major PMS and channel managers like Oracle Hospitality, Mews, and Maestro PMS, covering a wide global footprint. Rate Yield, by comparison, connects with only 7 verified partners, primarily PMS and channel managers such as Cloudbeds, Little Hotelier, and Stayntouch. Its integration ecosystem is smaller but sufficient for many mid-sized hotels. If extensive integrations are vital, EzRMS’s larger network offers a significant advantage.

Edge: Infor EzRMS.

Which Do Hoteliers Rate Higher: Infor EzRMS or Rate Yield?

Rating trends reveal that Rate Yield scores higher among hoteliers, especially in recent reviews. It achieves a 9.79/10 NPS score and 97% likelihood to recommend, with rave reviews about its impact on revenue, ease of operation, and customer service. EzRMS, with a 8.67/10 NPS and 86% recommendation rate, still maintains a strong reputation but lacks recent review volume to confirm ongoing satisfaction. Given the recent feedback, Rate Yield currently holds the higher hotelier approval.

Edge: Rate Yield.

How Much Do Infor EzRMS and Rate Yield Cost?

Infor EzRMS's pricing details are not publicly listed, but it typically involves enterprise-level quotes, implementation fees, and tiered modules, making it more suitable for larger hotels or chains with bigger budgets. Rate Yield has a clear monthly fee of $500, with no implementation fees or hidden costs, making it more accessible to smaller properties. The transparent, predictable pricing of Rate Yield supports easier budgeting.

Edge: Rate Yield.

What Type of Hotel Should Use Infor EzRMS?

• Hotels that operate multiple properties and need centralized control.
• Large resorts or chains with dedicated revenue teams.
• Hotels requiring detailed customization, such as group and inventory management.
• Hotels that prioritize extensive reporting and integrations.
• Teams comfortable with complex systems and advanced analytics.

Not ideal if your hotel is small, with limited staff or revenue management expertise, or prefers a straightforward, automated solution.

• Hotels that value detailed, customizable reports.
• Properties with complex segmentation and pricing needs.
• Hotels in regions with Infor’s broader global support.
• Larger hotel brands seeking comprehensive control.

Not ideal if your hotel needs quick deployment or minimal training.

What Type of Hotel Should Use Rate Yield?

• Small to mid-sized hotels aiming for rapid, automated revenue optimization.
• Hotels looking for an intuitive, easy-to-navigate interface.
• Properties that want flexible, real-time rate adjustments.
• Hotels without dedicated revenue managers or those with limited technical resources.
• Hotels prioritizing excellent customer support and quick onboarding.

Not ideal if your hotel requires extensive integration with legacy systems or very complex, multi-layered revenue strategies.

• Hotels that need real-time, AI-driven rate adjustments.
• Properties seeking to maximize revenue with minimal manual effort.
• Hotels that prefer a transparent, predictable monthly fee.
• Hotels in regions where Rate Yield’s partners are available.

Not ideal if your hotel operates a large, complex property portfolio requiring extensive customization.

The Bottom Line for Hotels

Infor EzRMS is a solid, well-established revenue management system, offering extensive features and integrations for large, multi-property hotels. Its deep module set supports complex needs, but recent reviews suggest it may lack the same level of current user satisfaction and responsiveness as before.

Rate Yield excels in real-time automation, ease of use, and recent high hotelier ratings, making it an excellent choice for hotels seeking quick, AI-driven revenue optimization without the burden of complex setup or extensive integrations. Its more modern, user-friendly approach suits properties that value operational simplicity and rapid results.

If your hotel needs detailed analytics, extensive customization, and a global presence, Infor EzRMS remains a reliable choice. However, if you prioritize current user satisfaction, fast onboarding, and real-time rate agility, Rate Yield is the clear leader today.