Shiji Infrasys POS vs. Point POS:
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The Decision

Choosing the right POS system for your hotel can impact daily operations, guest satisfaction, and overall profitability. Both Shiji Infrasys POS and Point POS aim to streamline F&B and retail management, but their core strengths differ significantly. While Infrasys offers a cloud-based, enterprise-grade platform with extensive integrations, Point POS appears more limited in data and review activity. Which one best aligns with your hotel’s needs and growth plans?

Is Shiji Infrasys POS or Point POS Better for Hotels?

Shiji Infrasys POS is a cloud-connected platform designed specifically for hotel F&B operations, boasting features like inventory management, sales reporting, and digital menus. Point POS, by contrast, is a general retail and hospitality POS with basic transaction management and integration capabilities, but lacks the depth and hotel-specific tools found in Infrasys.

Shiji's system is trusted by major brands like Hyatt and IHG, with a broad regional presence across 14 countries. Point POS has no available regional data or known hotel-specific clientele, making it less compelling for hotels seeking proven, industry-specific solutions. Do you prioritize a mature, hotel-focused platform with extensive support, or a simpler system with limited market presence?

Shiji Infrasys POS vs Point POS: Which Should Your Hotel Choose?

If your hotel needs a comprehensive, cloud-based POS integrated with property management systems, go with Shiji Infrasys. Its 29 reviews, recent updates, and a 4.66/5 ease-of-use rating make it suitable for hotels of all sizes aiming for operational efficiency and guest satisfaction.

However, if your hotel operates on a tight budget, or if you value a straightforward POS system with minimal hotel-specific features, Point POS might seem appealing. But with no reviews, no regional presence, and limited features, it’s hard to justify over Infrasys for hotels seeking proven, scalable solutions.

Is Shiji Infrasys POS or Point POS Easier to Use?

Shiji Infrasys scores a high 4.66/5 on ease-of-use, supported by positive reviews praising its intuitive interface, quick staff onboarding, and strong customer support. Reviewers highlight prompt, helpful assistance and straightforward operation, making staff training faster and smoother.

In contrast, Point POS has no available ratings or reviews, leaving its usability unverified. Its user-friendliness remains an unknown factor, especially critical for hotels with high staff turnover or limited IT support.

Edge: Shiji Infrasys POS.

Which Has Better Features: Shiji Infrasys POS or Point POS?

Shiji Infrasys offers a rich suite of 23 features, including cloud management, inventory control, customer insights, digital menus, mobile ordering, and integrated kitchen displays. These features are tailored for hotel F&B operations, promoting efficiency and guest engagement.

Point POS does not list specific features or integrations, making it less transparent what capabilities it provides. Without detailed features, it’s unlikely to meet the comprehensive needs of a hospitality operation, giving Infrasys a clear advantage.

Edge: Shiji Infrasys POS.

Which Has Better Customer Support: Shiji Infrasys POS or Point POS?

Shiji Infrasys scores 4.52/5 for customer support, with reviews emphasizing fast, helpful responses, and excellent onboarding assistance. Hoteliers note the support team’s responsiveness as a key factor in their satisfaction.

Point POS, lacking reviews or customer feedback, cannot be compared on support quality. The absence of user insights raises questions about its reliability and post-sale assistance.

Edge: Shiji Infrasys POS.

Which Has More Integrations: Shiji Infrasys POS or Point POS?

Shiji Infrasys integrates with 64 verified partners, including industry leaders like SiteMinder, Revinate, Duetto, and Amadeus. These partnerships enable seamless connection with PMS, booking engines, revenue management, and marketing tools.

Point POS does not list any verified integrations, limiting its potential for hotel-specific workflows that depend on robust system connectivity. Hotels seeking a connected ecosystem will find Infrasys far more capable.

Edge: Shiji Infrasys POS.

Which Do Hoteliers Rate Higher: Shiji Infrasys POS or Point POS?

Shiji Infrasys has a 79.08/100 overall rating on HotelTechReport, supported by 29 recent reviews, and a 91% likelihood of recommendation. Reviewers praise its stability, ease of use, and support, especially for large or branded hotels.

Point POS has no reviews or ratings available, so its perceived value and user satisfaction remain unverified. Without recent feedback, Infrasys’s strong reputation makes it the safer choice for hotel operators.

Edge: Shiji Infrasys POS.

How Much Do Shiji Infrasys POS and Point POS Cost?

Shiji Infrasys charges a base price of $600 upfront, with no mention of ongoing monthly or per-room fees. Pricing is straightforward, with no free trial or hidden costs listed.

Point POS does not reveal pricing details, making it difficult to assess value. Lack of transparent pricing could pose challenges for budget-conscious hotels.

What Type of Hotel Should Use Shiji Infrasys?

• Hotels that operate multiple F&B outlets and require tight integration with property management systems.
• Large or branded hotels seeking scalable, cloud-based solutions.
• Properties aiming for detailed reporting, inventory control, and guest data insights.
• Hotels prioritizing reliable support and international presence.
• Teams that want to reduce manual errors and streamline daily operations.

Not ideal if your hotel is very small or lacks the capacity to implement a full enterprise POS system.

What Type of Hotel Should Use Point POS?

• Small hotels or boutique properties needing basic transaction management.
• Hotels with minimal F&B outlets and no need for complex integrations.
• Hotels on a tight budget that prefer a simple, straightforward POS system.
• Teams comfortable with limited hotel-specific features and support.
• Hotels that don’t require extensive inventory or guest data analytics.

Not ideal if your hotel values integrated systems, detailed reporting, or enterprise support.

Shiji Infrasys vs Point POS: The Bottom Line for Hotels

Shiji Infrasys POS is a comprehensive, hotel-focused platform backed by extensive reviews, recent updates, and a broad integration network. Its feature set and support services make it ideal for mid-to-large hotels aiming for operational excellence and guest satisfaction.

Point POS, while potentially suitable for small-scale operations, lacks reviews, regional presence, and detailed features, making it unsuitable for hotels with more complex needs or growth ambitions. Its unverified support and integration capabilities are significant drawbacks.

If your hotel seeks proven reliability, extensive features, and a trusted brand, Shiji Infrasys POS is the recommended choice. For smaller, budget-conscious properties with minimal needs, exploration of Point POS might be justified, but caution is advised given the limited available data.