NewBook (PMS) vs. Shiji Daylight PMS:
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The Decision

Choosing the right property management system can significantly impact your hotel's efficiency, guest experience, and revenue. NewBook and Shiji Daylight PMS are two leading options, but they serve different hotel profiles and come with distinct strengths. Your decision hinges on your hotel’s size, operational complexity, and specific needs. Do you prioritize recent reviews and a more user-friendly interface? Or do you need extensive integrations and a global footprint?

Both products aim to streamline operations and elevate guest services, but their approaches and features differ markedly. Which one aligns better with your hotel’s strategic goals?

Is NewBook or Shiji Daylight PMS Better for Hotels?

NewBook and Shiji Daylight PMS both address core hotel management challenges — reservations, guest data, and operations — but they diverge in scope and focus. NewBook emphasizes simplicity, online booking, and guest communication, making it ideal for smaller hotels, boutique properties, and short-term rentals. Shiji Daylight, on the other hand, offers a broad set of features tailored for larger hotel groups that need deep integrations, automation, and centralized data.

While NewBook’s recent reviews highlight its user-friendly design and robust support, Shiji’s reviews tend to focus on scalability and comprehensive features, but with some performance concerns. Are you looking for a straightforward system or a complex, all-encompassing platform?

NewBook vs Shiji Daylight PMS: Which Should Your Hotel Choose?

If your hotel needs a simple yet effective PMS that is quick to implement, easy to operate, and offers excellent support, go with NewBook. Its high ratings in onboarding (4.77/5) and customer support (5/5) reflect its user-centric approach, especially for boutique hotels, resorts, and vacation rentals.

If you manage a larger hotel group that requires detailed reporting, extensive integrations, and automation, Shiji Daylight is likely the better fit. Despite some concerns about system speed, it’s praised for its user-friendly interface and scalability, making it suitable for branded hotels, conference centers, and chains. The choice depends on your operational complexity and growth ambitions.

Is NewBook or Shiji Daylight PMS Easier to Use?

NewBook leads slightly in ease of use with a score of 4.69/5, buoyed by its modern, intuitive interface and excellent onboarding process. Recent reviews emphasize how staff find NewBook straightforward, with some users noting the value of its customizable dashboards and stress-free check-in procedures.

Shiji Daylight PMS also scores highly at 4.63/5, with users citing its user-friendly design and helpful training materials. However, some reviewers report performance issues and wish for faster reports, which can slow down daily tasks.

Edge: NewBook.

Which Has Better Features: NewBook or Shiji Daylight PMS?

Shiji Daylight PMS offers significantly more features—77 compared to NewBook’s 21—covering advanced automation, group management, multi-currency support, and detailed reporting. Its feature set includes integrated ID scanners, automated reminders, task management, and PCI/GDPR compliance, among others, that are absent in NewBook.

NewBook provides key features like a channel manager, revenue management, booking engine, guest CRM, and on-premise options, but with fewer functionalities. If your hotel requires a broad suite of tools, Shiji’s extensive feature list gives it the edge.

Edge: Shiji Daylight PMS.

Which Has Better Customer Support: NewBook or Shiji Daylight PMS?

NewBook’s support team receives a perfect 5/5 rating, with reviews praising their promptness and knowledge. Users frequently mention that support staff help maximize platform use and consistently deliver relevant updates, which is crucial during onboarding and troubleshooting.

Shiji Daylight’s customer support scores 4.53/5, with reviews noting their helpfulness and responsiveness. However, some users have experienced slower responses or wish for more personalized support.

Edge: NewBook.

Which Has More Integrations: NewBook or Shiji Daylight PMS?

Shiji Daylight PMS boasts 64 verified partners, including major names like Amadeus, Duetto, and Oaky, offering extensive integration possibilities. Its API-everything approach facilitates connecting with revenue management, POS, and other systems, centralizing operations across multiple properties.

NewBook has 16 verified partners, including SiteMinder, Revinate, and PriceLabs, supporting essential integrations but with less breadth. For properties needing advanced connectivity, Shiji’s ecosystem is the stronger choice.

Edge: Shiji Daylight PMS.

Which Do Hoteliers Rate Higher: NewBook or Shiji Daylight PMS?

NewBook’s recent reviews, totaling 16, are overwhelmingly positive, with a 4.75/5 rating and 96% likelihood to recommend. Hoteliers especially appreciate its ease of use, support, and features tailored for smaller properties.

Shiji Group, with 32 reviews, scores 0/5 in overall rating and is less favored among hoteliers, especially smaller or boutique hotel segments. Its strengths are more aligned with larger, complex operations, which may not resonate with the majority of users.

Edge: NewBook.

How Much Do NewBook and Shiji Daylight PMS Cost?

NewBook’s base price is $1,000 per month, with no additional implementation or hidden fees, offering transparent pricing. Shiji Daylight’s base price is slightly higher at $1,200 per month, with similar no-trick policies, but it may incur additional costs for customization and integrations.

Both products do not offer freemium or trial periods, so your team should evaluate based on features and support quality rather than price alone.

What Type of Hotel Should Use NewBook?

Hotels that should consider NewBook:

• Small to mid-sized properties, boutique hotels, resorts, and vacation rentals.
• Properties prioritizing online bookings, guest communication, and revenue management without complex automation needs.
• Teams that value intuitive interfaces and quick onboarding.
• Hotels with limited IT resources seeking straightforward support.

Not ideal if:

• You operate a large hotel chain requiring extensive integrations.
• Your property needs advanced automation or multi-property management.
• You require multi-lingual support or international currency management.

What Type of Hotel Should Use Shiji Daylight?

Hotels that should consider Shiji Daylight:

• Large hotel groups, chains, and properties needing centralized guest data.
• Hotels with complex operations, automation, and extensive reporting requirements.
• Properties that want a scalable, cloud-native system capable of multi-currency and multi-lingual support.
• Teams looking for deep integrations with POS, CRS, and EPoS systems.

Not ideal if:

• You operate a small boutique or independent property.
• Your team prefers a system with fewer features but faster responsiveness.
• Your primary concern is a straightforward, user-friendly interface for a small team.

Shiji Daylight PMS vs NewBook: The Bottom Line for Hotels

The core difference is that NewBook offers a simple, user-friendly solution with excellent support, tailored mainly for smaller hotels, resorts, and vacation rentals. Shiji Daylight, with its extensive features and integrations, is designed for larger, multi-property hotel groups seeking automation and centralized data.

Choose NewBook if your hotel values ease of use, fast onboarding, strong support, and a cost-effective solution for smaller operations. It’s ideal for boutique hotels, resorts, and rentals that prioritize direct bookings and guest communication.

Opt for Shiji Daylight if your hotel needs a robust, scalable platform with detailed reporting, automation, and integration capabilities. It suits large chains, conference hotels, and properties with complex operational demands.

In conclusion, NewBook’s recent reviews and high satisfaction scores make it the stronger choice for most small to mid-sized properties. Shiji’s extensive feature set and integrations, despite some performance concerns, cater to larger, more complex hotel groups. Your decision should reflect your property’s size, complexity, and strategic growth plans.