Olive Booking Engine vs. Roiback | Booking Engine:
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The Decision

Choosing between Olive Booking Engine and Roiback can significantly impact your hotel’s direct booking performance. Both products aim to boost direct sales, but they approach this goal differently. Olive emphasizes AI-driven personalization and embedded e-commerce, while Roiback leans on its extensive integrations, comprehensive features, and global presence. Your decision hinges on your hotel’s specific needs—whether you prioritize guest experience innovations or robust technical integrations.

Olive’s lack of recent reviews and a zero-star rating contrast sharply with Roiback’s active, highly-rated profile. Roiback’s 43 reviews, with five in the last six months, support more current, reliable insights. Are you prepared to rely on a product with no recent feedback, or do you want a platform with proven recent success?

Is Olive Booking Engine or Roiback Better for Hotels?

Olive aims to revolutionize the guest experience through embedded e-commerce and AI-powered personalization. Its key features include smart merchandising, real-time guest communications, and AI-driven customization, making it a notable choice for hotels focused on innovative guest engagement.

Roiback, on the other hand, emphasizes increasing direct bookings through its flexible, feature-rich platform with native integrations and extensive partner network. It offers tools like multi-room bookings, multi-lingual support, and detailed analytics, tailored for hotels seeking operational efficiency and better data insights.

Your hotel’s priorities will determine the better fit. If you want a guest-centric experience driven by AI and personalization, Olive might seem promising—though its lack of recent reviews weakens confidence. For hotels that need proven, scalable booking solutions with broad integrations, Roiback’s extensive recent reviews and active community make it the safer, more reliable choice.

Roiback vs Olive: Which Should Your Hotel Choose?

If your hotel targets international guests, needs multi-lingual support, or relies heavily on integrations with channel managers and PMS, Roiback is the clear choice. Its 43 reviews, mostly recent, showcase a platform that’s trusted globally with a 4.72/5 customer support rating and a 90% likelihood to recommend.

If your team focuses on innovative guest experiences via AI-driven personalization, and you’re willing to accept the risk of limited recent feedback, Olive’s embedded e-commerce and unique features like wedding modules could appeal. However, with no recent reviews and a 0/5 overall rating, confidence in Olive’s current reliability is difficult to establish.

For most hotels seeking proven results, Roiback’s active, current user base makes it the more trustworthy option. Olive’s focus on AI is intriguing but less substantiated in recent user feedback.

Is Olive Booking Engine or Roiback Easier to Use?

Roiback’s UI enjoys a high user rating of 4.49/5, reflecting its intuitive interface and ease of navigation. Multiple reviews praise its straightforward onboarding process and staff support, with mentions of quick responses and effective assistance.

Olive, by contrast, has a 0/5 rating for ease of use, with no recent reviews or user feedback available. This lack of data suggests uncertainty about its current user-friendliness or onboarding experience.

Edge: Roiback.

Which Has Better Features: Olive or Roiback?

Roiback offers 19 features exclusive to its platform, including multi-room bookings, multi-currency support, GDPR compliance, social media integration, and various email marketing tools. Its broad feature set caters to complex hotel needs and international markets.

Olive provides five unique features, such as A/B testing, ADA compliance, automated reporting, and wedding/corporate modules, focusing on guest personalization and niche marketing.

Roiback’s larger feature set and recent updates give it the edge, especially for hotels requiring extensive customization, multi-channel management, and international compatibility.

Edge: Roiback.

Which Has Better Customer Support: Olive or Roiback?

Roiback’s 4.72/5 support rating and recent reviews highlight a dedicated team known for responsiveness, expertise, and personalized consulting. Users frequently mention how their support helped optimize strategies and improve results, with some reviews describing the support team as “instrumental” in achieving business goals.

Olive’s support ratings are unavailable, and with no recent reviews, confidence in its customer service quality remains low.

Edge: Roiback.

Which Has More Integrations: Olive or Roiback?

Roiback boasts 27 verified partners, including major channel managers, PMS, and hotel tech providers like Oracle Hospitality, RoomRaccoon, and Triptease. Its extensive integrations facilitate seamless management of distribution channels and operational systems.

Olive, with only 2 verified partners—one of which is Stayntouch—offers limited connectivity compared to Roiback’s broad ecosystem.

Edge: Roiback.

Which Do Hoteliers Rate Higher: Olive or Roiback?

Roiback’s recent reviews reflect a high satisfaction level, supported by its 4.72/5 customer support rating and 90% likelihood to recommend. Its diverse hotel user base, from luxury to boutique, indicates broad appeal and positive feedback across property types.

Olive, with no recent feedback or ratings, cannot be confidently rated by hotels. Its zero-star overall rating and absence of reviews suggest it’s not currently favored by users.

Edge: Roiback.

How Much Do Olive and Roiback Cost?

Olive offers no publicly disclosed pricing, no free trial, and no indication of a monthly fee, suggesting a custom or undisclosed pricing model. Its lack of transparency makes cost comparison impossible.

Roiback costs $500 per month with no free trial, providing a clear, predictable price point for hotels considering its platform. No additional implementation fees are mentioned.

In terms of transparency and clarity, Roiback’s pricing is straightforward and accessible.

Edge: Roiback.

What Type of Hotel Should Use Olive?

• Hotels that want to innovate guest experience through AI-driven personalization.
• Teams focused on embedding e-commerce into the booking process.
• Hotels with niche marketing needs, such as weddings or corporate events.
• Hotels prioritizing guest communications and smart merchandising.
• Hotels that are open to experimenting with newer, less proven platforms.

Not ideal if:

• Your hotel relies heavily on proven, scalable booking solutions.
• You need extensive integrations or international support.
• You prefer a platform with active user feedback and recent reviews.
• Your team wants immediate, proven customer support.

What Type of Hotel Should Use Roiback?

• Hotels seeking to increase direct bookings with a proven, scalable platform.
• Hotels that require multi-lingual, multi-currency capabilities.
• Hotels with complex distribution needs, such as multi-room bookings or promotions.
• Hotels looking for strong support and ongoing consulting.
• Hotels aiming to integrate seamlessly with existing PMS and channel managers.

Not ideal if:

• You prefer a niche, guest experience-focused solution with embedded AI.
• Your team prefers platforms with minimal integrations.
• Your hotel operates solely in a region with limited Roiback presence.
• Your budget is extremely tight, and transparent pricing is a priority.

The Bottom Line for Hotels

Roiback and Olive serve different strategic needs—Roiback is a well-established, broad-reaching booking engine with extensive integrations and recent positive reviews, making it ideal for hotels aiming to maximize direct bookings reliably. Olive offers innovative AI-driven personalization and embedded features, but its lack of recent feedback diminishes confidence, especially for larger or international hotels.

Choose Roiback if your hotel values proven performance, comprehensive features, and active support. Opt for Olive if your team seeks to experiment with guest experience innovations and has the internal capacity to manage less proven platforms.

In conclusion, Roiback’s recent reviews and high ratings make it the safer, more reliable choice for most hotels today, especially those aiming for operational efficiency and proven results. Olive’s niche features are intriguing but less supported by current user feedback, limiting its appeal outside experimental or highly innovative hotel brands.