Planet Booking Engine vs. Simplotel Booking Engine:
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The Decision

Choosing between Planet Booking Engine by Planet and Simplotel Booking Engine by Simplotel hinges on your hotel’s specific needs and priorities. Both solutions aim to facilitate online reservations but differ significantly in maturity, features, and user experience. While Planet’s offering is less supported by recent reviews and data, Simplotel’s platform boasts a robust reputation backed by hundreds of recent hotel reviews. Your decision should reflect whether you prioritize a feature-rich, highly-rated platform or a more limited, less-supported system.

Planet’s platform primarily addresses simple booking needs for individual or small-scale properties, especially those with basic rate structures. In contrast, Simplotel caters to hotels of all sizes, including resorts, boutique hotels, and branded properties, with a comprehensive set of e-commerce features. Do you need a straightforward booking tool or a full-featured online sales platform?

Is Planet Booking Engine or Simplotel Booking Engine Better for Hotels?

Planet’s offering is designed to be a straightforward, no-frills booking system, mainly suitable for small hotels and single-property operators with limited online sales needs. Its review count is minimal, with only 3 recent reviews in the last six months, and an overall rating of 0/5, indicating poor performance and support. Its ratings for ease of use, customer support, and value are alarmingly low, suggesting that your team might struggle with implementation and ongoing support.

Simplotel, on the other hand, is relied upon by over 3,000 hotels across 26 countries, with 297 reviews, 14 of which are recent. Its high overall rating of 4.75/5, coupled with an NPS score of 9.24/10, underscores its reliability and the high satisfaction of its hotel clients. Given these figures, it’s clear that Simplotel is the stronger choice for hotels seeking a proven, well-supported booking platform.

Do you want a simple booking engine that might be limited in scope or a comprehensive solution trusted by hundreds of hotels worldwide?

Which Should Your Hotel Choose: Planet or Simplotel?

If your hotel needs a basic, easy-to-implement booking engine for a small property with minimal customization—such as a bed and breakfast or a local boutique—Planet might seem appealing. But, considering its sparse recent reviews and very low ratings, the risk of poor functionality and support is high.

Conversely, if you’re a hotel that requires advanced features, seamless integrations, and reliable vendor support, Simplotel is the clear choice. It offers a suite of 37 unique features—like multi-currency, multi-lingual, abandoned cart recovery, and integrations with leading PMS and channel managers—that are absent from Planet. For hotels aiming to boost direct bookings, improve guest experience, and maximize revenue, Simplotel’s platform stands out.

For property managers who value proven performance and ongoing support, Simplotel’s extensive user base and recent positive reviews make it the recommended option. Which type of booking system aligns better with your hotel’s growth ambitions?

Is Planet or Simplotel Easier to Use?

Planet’s ease of use is rated just 1.67 out of 5, with reviews emphasizing its outdated interface, poor onboarding experience, and difficulty in navigating functionalities. Its limited support channels and the apparent lack of ongoing development further complicate staff adoption, especially for teams unfamiliar with complex booking systems.

Simplotel’s platform excels with a 4.65/5 rating for ease of use, praised for its intuitive design, quick training, and straightforward navigation. The onboarding process is smooth, with many users remarking on how quickly their staff adapts, thanks to comprehensive training materials and responsive support teams.

Edge: Simplotel.

Which Has Better Features: Planet or Simplotel?

Planet’s features are minimal, with no unique or advanced capabilities highlighted. Its limited functionalities mean your hotel must operate with basic reservation management, lacking tools like automation, multi-currency support, or marketing integrations.

Simplotel offers 37 unique features, including mobile responsiveness, multi-room bookings, abandoned cart recovery, multi-currency, multi-lingual support, loyalty integrations, and website integration. These advanced functionalities allow your hotel to personalize guest experiences, optimize revenue, and reduce reliance on OTAs.

Edge: Simplotel.

Which Has Better Customer Support: Planet or Simplotel?

Planet’s customer support is rated a mere 1/5, with reviews citing unresponsiveness and unhelpful support agents. Guests report difficulty in resolving issues or obtaining timely assistance, which can be detrimental if your hotel relies heavily on online bookings.

Simplotel’s support rating is 4.69/5, with reviews highlighting prompt, friendly, and effective customer service. Users appreciate the proactive communication and ongoing training, which ensure that your team can maximize the platform’s potential without frustration.

Edge: Simplotel.

Which Has More Integrations: Planet or Simplotel?

Planet’s integration count is 195 verified partners, including major channel managers and revenue tools. However, its limited recent reviews and lack of specific integration depth suggest that many of these connections might not be optimized.

Simplotel has 22 verified integrations, with 10 shared partners including Stripe, RateGain, and STAAH. While fewer in total, these integrations are well-supported, ensuring smooth operation with popular property management and marketing platforms.

Edge: Planet (due to sheer number of partners), but quality and support may vary.

Which Do Hoteliers Rate Higher: Planet or Simplotel?

Given the sparse reviews for Planet, with only 3, all rated 0/5 and one recent review praising its simplicity only for single-property, low-complexity hotels, it’s clear that user satisfaction is minimal.

Simplotel’s reviews are overwhelmingly positive, with a 4.75/5 rating based on 297 reviews, including 14 recent ones. Hoteliers from various segments—resorts, boutique hotels, and branded properties—highlight its ease of use, support, and revenue impact.

Edge: Simplotel.

How Much Do Planet and Simplotel Cost?

Planet’s pricing is unavailable, suggesting it may operate on a custom quote or free model, but combined with its limited support, it likely entails hidden or ongoing costs that aren’t transparent.

Simplotel charges a straightforward $500/month, with no implementation fee, making budgeting simple for your hotel. Its transparent pricing aligns with its scalable, feature-rich platform, providing clear value.

What Type of Hotel Should Use Planet?

• Hotels that operate a single property with minimal complexity.
• Small bed and breakfast or local guesthouses with basic booking needs.
• Teams with highly experienced staff confident in handling limited system features.
• Hotels with no plans for multi-property expansion or sophisticated rate management.

Not ideal if your hotel requires advanced automation, multi-property management, or support for complex rate structures.

What Type of Hotel Should Use Simplotel?

• Hotels of all sizes, from resorts to boutique properties.
• Hotels seeking to increase direct bookings and reduce OTA dependency.
• Properties with an emphasis on branding, website integration, and marketing.
• Teams comfortable with digital marketing and analytics tools.
• Hotels planning to expand or scale their online sales channels.

Not ideal if your hotel has very limited digital needs and prefers a simple, minimal support platform.

The Bottom Line for Hotels

Planet’s booking engine appears limited and unsupported, with very low ratings and minimal recent activity. It might serve very small, straightforward properties in the short term but presents significant risks if growth or support are priorities.

Simplotel, backed by hundreds of recent reviews and a high satisfaction score, offers an extensive feature set, integrations, and proactive support. Its platform is well-suited for hotels seeking to boost direct bookings, improve guest engagement, and grow their online presence.

If your hotel values reliability, features, and ongoing support, Simplotel is the clear choice. For small, simple operations with no growth plans, Planet might suffice, but the risk of poor functionality and support should be carefully considered.