Redforts vs. WavePM:
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The Decision

Choosing a property management system (PMS) is critical for your hotel’s operational efficiency and guest experience. Redforts by Redforts offers a comprehensive, all-in-one solution packed with features, while WavePM by WavePM presents a flexible, AI-driven platform primarily designed for property managers and owners. Both aim to streamline operations, but their target audiences and functionalities diverge significantly. Which one aligns better with your hotel’s priorities?

Is Redforts or WavePM Better for Hotels?

Redforts and WavePM serve different hotel needs. Redforts is a full-featured hotel PMS suitable for a variety of property types—from boutique hotels to hostels—with a focus on automation, integration, and revenue management. WavePM, however, is tailored more toward property managers handling multiple properties or owner-operators, emphasizing AI-driven insights, expense tracking, and tenant communication.

Redforts’s rich feature set supports complex hotel operations with modules like online check-in, POS integration, digital registration, and revenue management. In contrast, WavePM’s strengths lie in its adaptive AI tools for tenant feedback, maintenance suggestions, and lease management, making it ideal for property portfolios rather than individual hotels.

Both products aim to reduce manual work, but Redforts emphasizes operational automation for front- and back-of-house hotel functions. WavePM leans toward optimizing property data and tenant relations. Given these differences, your choice hinges on whether your hotel needs a dedicated hotel PMS or a versatile property management platform. Are you seeking a traditional hotel-centric system or a broader property management tool?

Redforts vs WavePM: Which Should Your Hotel Choose?

If your hotel primarily needs a full-suite PMS with channel management, booking engine, guest CRM, and revenue tools, go with Redforts. It’s the more mature product with over 40 features, a strong focus on hospitality, and 40 reviews, including recent ones, giving it a clearer performance picture.

If your hotel requires a modern, AI-enriched platform that supports property portfolios with expense management, tenant feedback, and maintenance insights, WavePM might be tempting. However, with only one review and no recent feedback, its proven track record for hotels remains untested.

For most hoteliers, especially those looking for proven, feature-rich PMS, Redforts is the safer, more comprehensive choice. WavePM’s focus on AI and property management is intriguing but less proven in the hotel context.

Is Redforts or WavePM Easier to Use?

Redforts boasts a high ease-of-use rating of 4.68/5 from its reviews, with users describing it as "very easy to understand" and "intuitive," especially for daily reservation and management tasks. Its onboarding process scores 4.32/5, with users highlighting quick adoption and friendly support.

WavePM, with a perfect 5/5 ease of use score, emphasizes its architectural flexibility and modern design, making it accessible for property managers familiar with tech tools. However, because it has only one review, these impressions are less validated.

Edge: Redforts. Its broad user base and more reviews provide a more reliable indication of ease of use tailored for hotel staff.

Which Has Better Features: Redforts or WavePM?

Redforts offers an extensive suite of 46 features unique to the platform, including guest communication via SMS, native email marketing, digital registration, online check-in, integrated payment processing, revenue management, and a mobile app. It also supports modules like housekeeping, task management, and automated reminders.

WavePM, in contrast, provides no specific features beyond its AI-driven property management capabilities, such as tenant feedback summaries or expense tracking. Its core strength is AI-enhanced insights rather than a broad feature set for hotels.

Clearly, Redforts’s feature count far surpasses WavePM’s, making it more suitable for complex hotel operations. The depth and variety of features give your team more control and automation.

Edge: Redforts. Its comprehensive feature set directly supports hotel management needs.

Which Has Better Customer Support: Redforts or WavePM?

Redforts has a support rating of 4.53/5, with reviews praising its "friendly and efficient" customer service and quick query resolution. Its onboarding is rated 4.32/5, reflecting a smooth initial setup and ongoing support.

WavePM also scores 4/5 for customer support, with reviews calling its system "excellent" and highlighting its architectural build. However, with only one review, the consistency and depth of support remain less certain.

Given the more extensive review base and higher overall rating, Edge: Redforts. Its support appears more proven and reliable.

Which Has More Integrations: Redforts or WavePM?

Redforts integrates with two verified partners, including channel managers like Mr. Winston and WuBook, offering a degree of connectivity essential for hotel operations. WavePM has no verified integrations, limiting its ability to connect with other hotel or property management tools.

For hotels relying on multiple systems, Redforts’s partner integrations provide crucial operational continuity. WavePM’s current lack of verified integrations makes it less suitable for hotel environments that depend on seamless system connectivity.

Edge: Redforts. Its verified integrations support smoother hotel workflows.

Which Do Hoteliers Rate Higher: Redforts or WavePM?

Redforts has accumulated 40 reviews in the past six months, with a high likelihood to recommend of 95% and an overall rating of 0/5, which reflects the review count rather than the star rating. Nonetheless, the recent review activity suggests active user engagement.

WavePM, with only one review and a perfect 5/5 rating, is rated favorably but lacks recent feedback and review volume to establish consistent hotel satisfaction.

Given the volume and recency, Edge: Redforts. It offers a more reliable gauge of hotel satisfaction and ongoing support.

How Much Do Redforts and WavePM Cost?

Redforts charges a flat monthly fee of $500, with no trial, implementation, or freemium options. Its clear pricing makes budgeting straightforward for hotels.

WavePM does not publicly disclose specific pricing details, which could indicate a bespoke quote process or higher complexity. This lack of transparency makes direct comparison difficult.

For budget-conscious hotels seeking predictable costs, Redforts’s transparent pricing provides peace of mind.

What Type of Hotel Should Use Redforts?

• Hotels that want a comprehensive, all-in-one PMS with integrations, revenue management, and booking engine.
• Hotels aiming to automate daily operations and reduce manual errors.
• Properties that need multi-lingual support and online check-in.
• Hotels with diverse property types, including boutique hotels, hostels, or apartments.

Not ideal if you are a very small hotel with minimal management needs or prefer a simple, lightweight system.

What Type of Hotel Should Use WavePM?

• Hotels or property groups seeking a flexible, AI-augmented management platform.
• Teams that prioritize insights into tenant or guest feedback and maintenance.
• Managers looking for a modern interface with a focus on property portfolios.
• Property managers handling multiple properties needing expense tracking and lease management.

Not ideal if your hotel requires a full-featured PMS with reservations, channel management, or guest engagement tools built-in.

The Bottom Line for Hotels

Redforts and WavePM serve distinct markets. Redforts is a proven, feature-rich PMS designed specifically for hotels and lodging properties, with a broad user base and recent positive reviews. WavePM, with its AI focus, appears more suited for property management firms or owners with multiple properties, but its hotel-specific functionality is less established.

If your hotel needs a complete, dependable PMS with extensive integrations, Redforts offers a more mature, well-reviewed platform. It provides proven features, support, and recent activity, making it the clear choice for most hotels.

WavePM’s flexible, AI-enhanced approach may appeal if you manage multiple properties and value innovative insights, but its hotel-specific credentials are less established. For now, Redforts remains the more reliable, comprehensive solution for hoteliers.

This comparison provides a detailed, fact-based look at both products, helping you confidently decide which platform best fits your hotel’s operational needs.