Roomstay vs. Simple Booking (Reservations System):
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The Decision

Choosing between RoomStay and Simple Booking hinges on your hotel’s specific needs, budget, and growth plans. Both products aim to boost direct bookings and streamline operations, but they diverge significantly in feature depth, user experience, and market presence. RoomStay promises a personalized booking engine designed to elevate revenue through optimized conversion, yet it lacks user reviews and current adoption data. Conversely, Simple Booking, supported by the Zucchetti Group, boasts a larger, more recent review base, making it a more reliable choice for hoteliers seeking a robust, well-supported system.

Your decision should focus on whether your hotel prioritizes advanced features and integrations or ease of use and proven customer satisfaction. Does your team need a comprehensive system with a broad partner network, or a straightforward platform that’s easy to implement and support? Let's explore the comparison in detail.

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Is RoomStay or Simple Booking Better for Hotels?

RoomStay aims to serve hotels looking to elevate their direct booking experience with a focus on personalized, conversion-optimized checkout flows. Its AI-driven review summaries and recommendation features promise to help your team make quick, informed decisions to maximize revenue. However, the absence of recent reviews, a low or zero review count, and a lack of publicly available user feedback make its efficacy uncertain.

Simple Booking, by contrast, has accumulated 29 reviews in the last six months, with a high likelihood to recommend rating of 97%. Its recent, active user base means you can trust its reported ease of use, support, and extensive features, which include dynamic pricing, metasearch integration, and marketing tools. Are you willing to risk an unproven platform, or does proven customer satisfaction matter more?

Edge: Simple Booking.

Simple Booking vs RoomStay: Which Should Your Hotel Choose?

If your hotel seeks a reservation system with a proven track record, extensive integrations, and active user feedback, go with Simple Booking. It’s suitable for mid-sized to large hotels, resorts, and properties that want to maximize direct bookings while seamlessly managing channels and customer data.

On the other hand, if your hotel is focused on a highly personalized booking experience with AI insights and is willing to explore a lesser-known system, RoomStay could be a fit. However, given the limited reviews and lack of recent user feedback, it’s less clear how well it performs in real-world scenarios. For most hoteliers aiming for reliability and extensive functionality, Simple Booking remains the smarter choice.

Edge: Simple Booking.

Is RoomStay or Simple Booking Easier to Use?

Simple Booking scores a remarkable 4.79 out of 5 for ease of use, with many reviews praising its intuitive interface, fast onboarding, and support responsiveness. Users describe it as “very easy to configure,” and “ideal for streamlining booking management,” making it accessible for teams of varying technical skills.

RoomStay, with a 0/5 rating, provides no concrete user feedback on usability, and the lack of reviews signals limited adoption or public validation. Its absence of recent review data suggests your team might face a steeper learning curve or support challenges.

Edge: Simple Booking.

Which Has Better Features: RoomStay or Simple Booking?

Simple Booking offers a comprehensive suite of 42 features, including tariffs, urgency messaging, automated reports, pre- and post-stay emails, multi-currency and multilingual support, gift vouchers, and extensive integrations. Its modules support loyalty programs, rate comparison, Google Hotel Ads, and social media bookings, making it a versatile tool for revenue optimization.

RoomStay, by contrast, highlights only two shared features with Simple Booking but offers no unique functionalities listed publicly. Its feature set appears minimal and largely unverified, lacking the depth and variety seen in Simple Booking.

Edge: Simple Booking.

Which Has Better Customer Support: RoomStay or Simple Booking?

Simple Booking’s support scores a robust 4.76/5, with recent reviews emphasizing responsiveness, helpfulness, and proactive assistance. Hoteliers report that support is “always operational” and “impeccable,” contributing to smooth onboarding and ongoing operation.

RoomStay’s support data is unavailable, and with zero reviews, there’s no recent feedback to gauge responsiveness or quality. The absence suggests it may lack the same level of support or community trust that Simple Booking offers.

Edge: Simple Booking.

Which Has More Integrations: RoomStay or Simple Booking?

Simple Booking boasts 56 verified integrations, including major PMS, channel managers, and metasearch platforms like Triptease, SiteMinder, and Oracle Hospitality. Its extensive partner network supports seamless operations across a wide array of third-party tools.

RoomStay has just 7 verified partners, including Triptease and SiteMinder, with only 4 shared with Simple Booking. Its limited integrations might restrict flexibility or expandability for properties needing broader connectivity.

Edge: Simple Booking.

Which Do Hoteliers Rate Higher: RoomStay or Simple Booking?

With 29 recent reviews, Simple Booking’s 9.38/10 NPS score reflects high satisfaction among hoteliers, especially in city center hotels, resorts, and branded properties. Users frequently cite its simplicity, reliability, and advanced features as reasons for recommending it.

RoomStay, lacking recent reviews and a public rating, cannot be confidently rated. Its credibility is limited, and potential users should lean toward the more validated, highly-rated option.

Edge: Simple Booking.

How Much Do RoomStay and Simple Booking Cost?

RoomStay does not publicly disclose its pricing or offer a trial, which raises concerns about transparency. Its pricing model remains unclear, and the absence of a free tier suggests it may be more expensive or tailored for larger enterprise clients.

Simple Booking charges $200 per month with no implementation or setup fees, providing clarity and predictability. This straightforward pricing makes it easier for your team to budget and evaluate ROI.

Edge: Simple Booking.

What Type of Hotel Should Use RoomStay?

• Hotels that want to focus on a personalized, AI-driven booking experience and are comfortable with unverified or minimal user feedback.
• Teams aiming to improve direct bookings through innovative checkout flows and advanced review insights.
• Hotels that prefer a more boutique, less common platform to stand out from competitors.
• Not ideal if your hotel needs proven support, extensive features, or integration with a broad partner network.
• Not ideal if your team values transparency, recent reviews, or reliable customer service.

What Type of Hotel Should Use Simple Booking?

• Hotels seeking a proven, feature-rich booking system with a high user satisfaction rate.
• Properties that want extensive integrations, marketing tools, and automation features to boost revenue and efficiency.
• Hotels that prioritize ease of use, quick onboarding, and responsive support.
• Not ideal if your hotel has very limited tech resources or prefers a minimal, simplified booking platform.
• Not ideal if you’re looking for a free or very low-cost system, as Simple Booking charges a monthly fee.

The Bottom Line for Hotels

RoomStay presents an intriguing option aimed at personalized, AI-enhanced booking experiences, but the lack of recent reviews and limited data make it a risky choice for most hoteliers. Its core promise of boosting direct bookings remains unproven in the marketplace.

Simple Booking, supported by active user feedback and a strong support reputation, delivers a comprehensive, scalable platform with proven capabilities. It’s best suited for hotels that prioritize reliability, extensive integrations, and a high level of customer satisfaction.

If your hotel values a flexible, well-supported reservation system that can grow with your business, Simple Booking is the clear choice. For those exploring innovative approaches and willing to accept some uncertainty, RoomStay might be worth a trial—but proceed with caution.