Siesta extranet vs. ThinkReservations PMS:
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The Decision

Choosing the right property management system (PMS) can transform your hotel’s operations, guest experience, and revenue. Both Siesta Extranet and ThinkReservations aim to streamline your management processes, but they cater to different hotel types and levels of sophistication. Your decision hinges on which platform aligns best with your hotel's size, needs, and growth goals.

While Siesta Extranet offers basic booking and operational features, ThinkReservations provides a broad range of tools, from channel management to guest communication, supported by a large user base and recent positive reviews. Which platform will truly serve your hotel’s future?

Is Siesta Extranet or ThinkReservations Better for Hotels?

Siesta Extranet is a property management platform designed mainly for small hospitality operations, such as independent hotels and small inns. It focuses on core booking management and distribution, offering centralized control over listings and availability, reducing overbooking risks.

In contrast, ThinkReservations caters to a wider variety of hotel segments, including inns, boutique hotels, and vacation rentals. It offers a suite of 39 features, from booking engines to guest messaging and revenue tools. The key difference is its broad feature set and integration capabilities, which support growth and operational complexity.

Given that Siesta Extranet has zero reviews and no recent user feedback, its real-world effectiveness is difficult to assess. ThinkReservations, on the other hand, boasts over 350 reviews, with recent ones from the last six months, providing a clearer picture of its performance.

Are you looking for a straightforward booking system or a comprehensive operational tool? Your choice depends on your hotel’s scale and ambitions.

ThinkReservations vs Siesta Extranet: Which Should Your Hotel Choose?

If your hotel needs an all-in-one platform that supports growth, manages multiple distribution channels, and boosts guest engagement, ThinkReservations is the clear choice. Its extensive feature set, including a channel manager, booking engine, and guest communication tools, makes it ideal for hotels aiming to expand or streamline complex operations.

If your hotel is a small inn or a basic lodging operation focused solely on reservation management without additional features, Siesta Extranet might suffice. However, the lack of recent reviews and user feedback suggests limited support and development, making it less appealing for hotels seeking reliability and ongoing innovation.

For hotels prioritizing growth, automation, and guest experience, ThinkReservations is the more reliable and future-proof option.

Is Siesta Extranet or ThinkReservations Easier to Use?

ThinkReservations scores 4.82 out of 5 for ease of use, backed by over 350 reviews, many praising its intuitive interface, quick onboarding, and helpful support team. Users describe it as “fast, professional, and easy to navigate,” with onboarding rated 4.73 and support rated 4.82, reflecting high satisfaction.

Siesta Extranet’s usability cannot be reliably assessed because it has no reviews or user feedback available. This lack of data makes it impossible to compare user experience or onboarding process.

Edge: ThinkReservations.

Which Has Better Features: Siesta Extranet or ThinkReservations?

ThinkReservations offers 39 features, including a channel manager, booking engine, guest messaging, online check-in, and revenue analytics—tools designed to automate and optimize hotel operations. Its features support revenue growth, guest communication, and operational management, making it suitable for hotels seeking a comprehensive digital solution.

Siesta Extranet does not list any unique features or integrations, indicating a limited feature set focused mainly on reservation and listing management. Its lack of advanced tools or automation options makes it less suitable for hotels wanting to expand or improve guest experiences.

Edge: ThinkReservations.

Which Has Better Customer Support: Siesta Extranet or ThinkReservations?

ThinkReservations has a support rating of 4.82 out of 5, with many reviews emphasizing the accessible, knowledgeable support team and seamless onboarding. Users say support is “excellent,” and the team is “very responsive and helpful,” contributing to high retention and satisfaction.

Siesta Extranet has no reviews or user feedback, so support quality cannot be assessed. The absence of recent reviews raises concerns about ongoing support and development.

Edge: ThinkReservations.

Which Has More Integrations: Siesta Extranet or ThinkReservations?

ThinkReservations offers 16 verified integrations, including major OTAs like Airbnb, Expedia, and Booking.com, plus tools like Triptease, OpenKey, and TrustYou. These integrations enable your hotel to expand distribution and streamline operations across platforms.

Siesta Extranet has no listed integrations or verified partners, limiting its ability to connect with other tools and channels. This restricts your hotel’s flexibility and potential for automation.

Edge: ThinkReservations.

Which Do Hoteliers Rate Higher: Siesta Extranet or ThinkReservations?

With 356 reviews, ThinkReservations has a high overall rating of 4.88 out of 5, with recent reviews praising its features, support, and ease of use. Many small and boutique hotels appreciate its ability to improve revenue and operational efficiency.

Siesta Extranet has no reviews to gauge user satisfaction. Without recent feedback, its perceived value and reliability remain uncertain.

Edge: ThinkReservations.

How Much Do Siesta Extranet and ThinkReservations Cost?

Siesta Extranet does not publicly list pricing, suggesting a custom quote or limited market presence. The lack of transparency makes budgeting difficult.

ThinkReservations charges a flat fee of $500 per month, with no setup or hidden fees, making it easier to plan and compare costs. This transparent pricing, combined with its features, offers better value for hotels seeking growth.

What Type of Hotel Should Use Siesta Extranet?

• Small, independent hotels or inns needing basic reservation management.
• Hotels with minimal online distribution needs.
• Operations looking for a straightforward, low-cost booking platform.

Not ideal if:

• You want advanced automation or guest engagement tools.
• Your hotel is expanding or seeking comprehensive revenue management.
• You need integrations with OTAs or CRM systems.

Given the lack of reviews or recent updates, Siesta Extranet is best suited for very small hotels with simple needs.

What Type of Hotel Should Use ThinkReservations?

• Small to mid-sized hotels wanting to streamline operations and increase revenue.
• Inns, boutique hotels, or vacation rentals seeking a feature-rich PMS.
• Hotels aiming to expand online distribution and improve guest communication.

Not ideal if:

• Your hotel is a large property with complex operational needs requiring dedicated enterprise solutions.
• You prefer a free or low-cost system without advanced features.
• You are satisfied with basic reservation management and do not need integrations.

ThinkReservations is ideal for hotels ready to scale and improve operational efficiency.

The Bottom Line for Hotels

Siesta Extranet positions itself as a straightforward reservation management tool but offers no recent reviews or features. Its limited scope suggests it’s suitable only for very small hotels with minimal needs and no plans for growth.

ThinkReservations stands out with over 350 reviews, recent positive feedback, and a broad feature set supporting growth, automation, and guest engagement. It’s a well-rounded choice for hotels that want to improve operational efficiency and revenue.

If your hotel needs a reliable, feature-rich PMS with proven support and recent positive user feedback, go with ThinkReservations. It offers a proactive, scalable solution aligned with modern hospitality demands.

Choose Siesta if your hotel only requires basic reservation management and you prefer a simple, low-cost system—though the lack of recent reviews warrants caution. For most growth-oriented hotels, ThinkReservations remains the smarter, more dependable choice.