Hoteza Mobile Check-In is a web-based, app-free solution designed for hotels and all types of accommodation. Guests can complete their check-in remotely, either before arrival or at the lobby, using their own smartphone, tablet, or laptop. They follow a secure link or QR code, enter their details, upload any required documents, and confirm their reservation in just a few clicks.
For hotels, the system is fully integrated with the PMS, meaning all guest data flows automatically into the management system without manual input. This solution eliminates queues and errors, shortens waiting times, and frees up staff to focus on providing personal service instead of routine administrative tasks.
Hotels can also customize the process to fit their brand by adding upsell offers (such as room upgrades, breakfast packages, or spa bookings), tailoring the design to match their corporate identity, and configuring multiple languages for international guests. The solution supports digital signatures, ID document validation, and GDPR-compliant data handling, ensuring both safety and efficiency.
The result is a faster, safer, and more convenient arrival experience that increases guest satisfaction, drives incremental revenue, and optimizes front-desk operations.
COO in Sierre (Switzerland)