Featured Reviews From Hoteliers Like You
One of the best Softwares for hotels business One of the best Softwares for hotels business. Easy to work with. Thank you !
Amazing ORM platform! Amazing ORM platform! Our hoteliers clients love the user friendly interface and the fact that can manage all their online reputation from one single system! ("one stop shop"). Highly recommended.
Practical and intuitive Original: Practico e intuitivo From day one we have loved Siteminder, Its intuitive and simple extranet means that anyone at the reception can also handle price and availability issues, or check if reservations are sent to pms or not ... the truth is that we are delighted, telephone and mail service are always there at instantly and you don't have to wait for the phone for a long time like other companies. We work with siteminder in our two hotels since, knowing them and seeing that it was effective, we decided to change the other hotel also from Channel manager, updating ourselves to make everything work efficiently and quickly, without having to waste time if there is an error or problem, The truth is that it is highly recommended, when someone asks for a good channel manager for small and large hotels, we can say without fear that we recommend them, from our own experience. Thank you very much for the service. We work with the Azul tesipro and from the beginning the mapping and all the connection has been wonderful, always making a change like this creates panic for all the workers of a hotel, that no reservations come in, that some are lost in limbo, or that something does not work correctly and everything is delayed having to enter the reservations by hand and it has been to say, we were all at an hour, well organized and if I remember correctly in less than 2 hours it was already working, with small details to adjust of course, but we have had constant support from the team until everything is calibrated and adapted to our needs as a hotel with many extras. the team is very competent and any questions or queries that we have had have been solved instantly. We have felt cared for as clients, they do not make you feel like one more, the team is very close and they have always been there, even if we did not need to, asking if everything was going well or we had doubts ... that gives human warmth that today is very valuable, that someone solve your doubts with joy and kindness the truth is a plus of great value. Original: Desde el primer día nos hemos encantado con Siteminder, Su extranet intuitiva y sencilla hace que cualquier persona de la recepción pueda manejar también temas de precios y disponibilidad, o comprobar si las reservas se envían al pms o no.. la verdad que estamos encantados, la atención telefónica y por correo siempre están allí al instante y no hay que esperar al teléfono durante muchísimo tiempo como sucede con otras empresas. trabajamos con siteminder en nuestros dos hoteles ya que al conocerlos y ver que era eficaz hemos decidido cambiar el otro hotel también de Channel manager actualizándonos para hacer que todo funcione de manera eficaz y veloz, sin tener que perder tiempo si hay algún error o problema, la verdad que es recomendable altamente, cuando alguien pregunte por un buen channel manager bueno para pequeños y grandes hoteles, podemos decir sin miedo que los recomendamos, por experiencia propia. Muchas gracias por el servicio prestado. Nosotros trabajamos con el tesipro Azul y desde el principio el mapeo y toda la conexión ha sido maravilloso, siempre realizar un cambio así crea pánico para todos los trabajadores de un hotel, que no entren reservas, que alguna quede perdida en el limbo, o que algo no funcione correctamente y todo se retrase teniendo que introducir a mano las reservas y ha sido decir, quedamos a una hora todos, bien organizado y si no recuerdo mal en menos de 2 horas estaba ya funcionando, con pequeños detalles que ajustar por supuesto, pero hemos tenido apoyo constante por parte del equipo hasta que todo quede calibrado y adaptado a nuestras necesidades como hotel con muchos extras. el equipo es muy competente y cualquier duda o consulta que hemos tenido nos lo han sabido solucionar al instante. nos hemos sentido cuidados como clientes, no te hacen sentir como uno mas, el equipo es muy cercano y siempre han estado allí , mismo si no necesitábamos preguntando si todo iba bien o teníamos dudas.. eso da calidez humana que hoy en día es muy valorable, que alguien resuelva tus dudas con alegría y amabilidad la verdad que es un plus de mucho valor.
Forward thinking agency always thinking about ROI Have previously worked with other agency, I appreciate the reporting they provide. I also like that they are always thinking about how they can help improve results and give you the best return on your investment.
Awesome hotel tool! I love using Whistle for our property. We always keep it up in the front office and it makes it so much easier for anyone available to respond to a guest, instead of the guest having to wait on the phone for a free agent. It also allows guests to make requests prior to arrival, which helps to streamline our check in process. I highly recommend Whistle as a Front Office tool.
Constant evolution and always upward & onward approach * Speed to market with enhancements and developments * Customer service is impeccable * Investigator is a great tool, providing great insights and a helicopter view of the overall landscape
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