Leverage hospitality technology insights from the most coveted brands in the industry.

The average hotel runs on more than 20 different technology systems and that number continues to grow with the shift to cloud architectures and open API environments.  Leverage insights from top hoteliers to find technologies that will grow your bookings, cut costs and improve guest satisfaction.

Browse Reviews
hotel-logos

Join our global community of hoteliers on a mission to accelerate the pace of hotel innovation

We usually look to friends and colleagues to help us find the best technologies for our hotel.  The problem is that we often don’t have immediate friends with business needs that align with our own.  Maybe they recommend a CRM that’s not geared towards hotels.  Or maybe it’s a Hotel CRM - but the product is built for multi-property brands in Asia and we’re running an independent hotel in Spain.  Our global community helps you save time by showing you authentic reviews from real users during the research process.

Write a Review

Companies with great products want their customers’ voices to be heard.

In 2016 more than $35B was spent on hotel technology which has given rise to thousands of suppliers globally and that number is growing every day. It can be extremely difficult to find the right vendor for a given property's needs let alone compare and contrast between these vendors. Unbiased user reviews help separate the signal from the noise to (1) save hoteliers time researching products and (2) mitigate costly mistakes associated with choosing the wrong supplier.

Launch a Review Campaign
hotel-tech-vendors

Recently Reviewed

Sprout Social

Reviewed on08/18/17

THE REVIEW

"Great Dashboard functionality"

"Great Dashboard functionality"

Pros

Sprout Social simplified my content marketing process. Their all-in-one dashboard was a time saver. And it very easy to keep track of my data, and analyse my efforts.

Sprout Social support team was really great. If you looking for a great tool to manage multiple Social Media accounts for your business and clients then Sprout Social is a great alternative.


Cons

There is really nothing to dislike with Sprout Social. Great service with a fair pricing level, and it delivers.


  • Likelihood to Recommend
    5/5
  • Return on Investment (ROI)
    5/5
  • Customer Service
    5/5
  • Ease of Use
    5/5
Read Full Review
Hide Full Review

Sprout Social

Reviewed on08/18/17

Mews Systems

Reviewed on08/17/17

THE REVIEW

"This is the best, the friendliest and the most up to date system that I have seen or worked with. "

"This is the best, the friendliest and the most up to date system that I have seen or worked with. "

Pros

Its friendly use system that is very easy to get to grips with. I enjoy the fact that I can log into it from where I want incl on my mobile phone. It has great integrations to other systems for revenue management and analysis which help me to make my decisions. Its linked to my channel manager with a two way integration so changing prices and dealing with reservations is done in matter of minutes. For my staff it also is able to do many time consuming activities automatically which means they can spend time talking to guests or up-selling our rooms.


Cons

The only thing I would like to see more of is better and fuller reporting - which though again can be dealt with by integration to another system and better and more coherent notes in reservations.


  • Likelihood to Recommend
    5/5
  • Return on Investment (ROI)
    5/5
  • Customer Service
    5/5
  • Ease of Use
    5/5
Read Full Review
Hide Full Review

Mews Systems

Reviewed on08/17/17

Tambourine

Reviewed on08/15/17

THE REVIEW

"Tambourine handles my company's website content, eblasts, SEO and PPC."

"Tambourine handles my company's website content, eblasts, SEO and PPC."

Pros

-Dedicated team to your hotel
-User friendly monthly reporting
-Pretty website design
-Cart Abandonment Feature


Cons

-They are not as proactive as we would like on the SEO/PPC side
-Long turnaround time for eblasts and design requests
-Eblasts are not successful and wish they gave better suggestions on how to improve


  • Likelihood to Recommend
    3/5
  • Return on Investment (ROI)
    3/5
  • Customer Service
    4/5
  • Ease of Use
    4/5
Read Full Review
Hide Full Review

Tambourine

Reviewed on08/15/17

Triptease

Reviewed on08/15/17

THE REVIEW

"My company uses Triptease for checking rate parity "

"My company uses Triptease for checking rate parity "

Pros

-They are proactive about following up
-Good Customer Service
-Easy to Read Reporting


Cons

-Minimal ROI, but also not very expensive so it is worth the cost


  • Likelihood to Recommend
    3.5/5
  • Return on Investment (ROI)
    3/5
  • Customer Service
    5/5
  • Ease of Use
    5/5
Read Full Review
Hide Full Review

Triptease

Reviewed on08/15/17

Why Hotel Tech Report?

With the rise of companies like Airbnb and Expedia, technology is more important than ever to staying relevant in the hospitality industry.  Despite the fact that hotels spend more than $30B annually on technology, finding unbiased information about suppliers and products is nearly impossible.

Hotel Tech Report is a community of hoteliers and hotel technology suppliers on a mission to make it easy to find and adopt technologies through unbiased reviews from innovative hoteliers.  Our global membership spans  40+ countries, every major hotel brand and hundreds of independent hotels.

Contact Us