Leverage hospitality technology insights from the most coveted brands in the industry.

The average hotel runs on more than 20 different hotel management software and technology systems. That number continues to grow with the shift to cloud architectures and open API environments.  Leverage insights from top hoteliers to find the hotel management software and technologies that will grow your bookings, cut costs and improve guest satisfaction.

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We usually look to friends and colleagues to help us find the best hotel management software and technologies.  The problem is that we often don’t have immediate friends with business needs that align with our own.  Maybe they recommend a CRM that’s not geared towards hotels.  Or maybe it’s a Hotel CRM - but the product is built for multi-property brands in Asia and we’re running an independent hotel in Spain.  Our global community helps you save time by showing you authentic reviews from real users during the research process.

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With 2018 is coming to a close and budget season in full swing its time to look back and recognize the top vendors in each category in the eyes of the judges that matter most, customers. Vote for your favorite companies right on their profiles to nominate them for the 20178 HotelTechAwards. Voting is open through January 31st, 2018 when winners are announced.

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Recently Reviewed

Cloudbeds (Mybookings)

Reviewed on01/19/18

THE REVIEW

"Maximize hotel bookings and revenue by customizing, administering and managing your rates and availability acr..."

"Maximize hotel bookings and revenue by customizing, administering and managing your rates and availability across all of your sales channels."

Pros

We can maximize hotel bookings and revenue. CM let you customize, administer and manage your rates and availability in all your sales channels.


Cons

We are able to create more accounts at the association level. It is a great!! But we are still waiting for Cloudbeds can create a lower lever user for receptionists can access all properties. Currently these kinds of users have total administrator rights across Cloudbeds and I believe it is not a good plan to give all receptionists this kind of control over the system.

Feature Requests:
- Ability to manage hostel details for all channels from PMS
- Ability to create a lower lever user for receptionists can access all properties


  • Likelihood to Recommend
    5/5
  • Return on Investment (ROI)
    5/5
  • Customer Service
    5/5
  • Ease of Use
    5/5
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Cloudbeds (Mybookings)

Reviewed on01/19/18

Hotelogix

Reviewed on01/19/18

THE REVIEW

"Quick Response "

"Quick Response "

Pros

We've been using Hotelogix for the last 3 years and have had an excellent experience with system. Being able to manually edit restrictions is an excellent feature that we hadn't even thought of. Regular updates are good for for any software so this is powerful part of Hotelogix as it's in the cloud!


Cons

- Would like to see improved reports
- Customer data collection could be enhanced


  • Likelihood to Recommend
    4.5/5
  • Return on Investment (ROI)
    4.5/5
  • Customer Service
    4.5/5
  • Ease of Use
    4.5/5
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Hotelogix

Reviewed on01/19/18

Oaky

Reviewed on01/19/18

THE REVIEW

"Superior Innovations and Simplistic Delivery"

"Superior Innovations and Simplistic Delivery"

Pros

- Oaky is a new and small company providing a leading software that has nearly doubled our current up-selling revenue. They are approachable and constantly taking feedback to improve the product.

- At the core is improving conversion on the emails they send out which is key to delivering revenue to hotels. It's significantly cheaper than any other system we've seen or used and to set it up is fast and users find it intuitive to use so there is very little need for training.


Cons

The reporting and analysis provision back to the hotels could be improved. It would be great to see the ability to export raw data out to support further development for the hotels


  • Likelihood to Recommend
    5/5
  • Return on Investment (ROI)
    5/5
  • Customer Service
    5/5
  • Ease of Use
    5/5
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Oaky

Reviewed on01/19/18

Loopon Post Stay

Reviewed on01/19/18

THE REVIEW

"Loopon is fantastic and very simple"

"Loopon is fantastic and very simple"

Pros

Easy to use and many good choices of reports from different channels. It is also an outstanding and fast support that is very accommodating to my wishes.


Cons

It would be the design on the platform. It takes too much space and the frames are unnecessarily large and it would help if they were smaller. But really no serious concern


  • Likelihood to Recommend
    5/5
  • Return on Investment (ROI)
    5/5
  • Customer Service
    5/5
  • Ease of Use
    5/5
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Loopon Post Stay

Reviewed on01/19/18

Why Hotel Tech Report?

With the rise of companies like Airbnb and Expedia, technology is more important than ever to staying relevant in the hospitality industry.  Despite the fact that hotels spend more than $30B annually on technology, finding unbiased information about suppliers and products is nearly impossible.

Hotel Tech Report is a community of hoteliers and hotel technology suppliers on a mission to make it easy to find and adopt technologies through unbiased reviews from innovative hoteliers.  Our global membership spans  40+ countries, every major hotel brand and hundreds of independent hotels.

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