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REVENUE MANAGEMENT
Guesthouse Sternen is going digital with Little Hotelier
The property admits that it’s such a relief to know they’re not accidentally overbooking the property. They can save a lot of time with the new solution by eliminating manual edits of the bookings.
Escalating online bookings: Little Hotelier‘s channel manager allows guests to book online and via OTAs for the first time ever. This had a very positive effect on the total number of bookings.
Expanding the market: The property aims to welcome international guests in the future by testing new distribution channels with Little Hotelier in ease.
"It’s such a relief to know we’re not accidentally overbooking our property. Plus, we’re saving a lot of time with this new solution, because we don’t have to manually edit the bookings anymore."
Alexandra Klosok-Wofford
Owner
"It’s such a relief to know we’re not accidentally overbooking our property. Plus, we’re saving a lot of time with this new solution, because we don’t have to manually edit the bookings anymore."
Owner Alexandra Klosok-Wofford said, about their decision: "The switch to the new system was a learning process for us. But I’m glad we took the step and now I even recommended Little Hotelier to others. I’m looking forward to learning more about the platform. Every time I log in, I discover another helpful feature."
Reservations are seamlessly integrated into the front desk system, resulting in automatic updates to the inventory and the smooth transfer of all guest information.
Little Hotelier's channel manager facilitates online and OTA bookings, significantly boosting the overall booking count. The owners are strategizing to effortlessly expand their OTA connections through the channel manager to access broader markets.
A new and refreshed website. “Together with the Little Hotelier team we’re working on an entirely new website. The templates and design options are attractive and very user-friendly. We’re confident that we’ll soon be able to generate even more bookings”, Alexandra said.
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