HS/3 (acq Mews) vs. Redforts:
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The Decision

Choosing between HS/3 and Redforts hinges on your hotel’s specific operational needs and user priorities. HS/3, acquired by Mews, is a lesser-known platform with no recent reviews, limited features, and no reported customer support or onboarding scores. Conversely, Redforts boasts over 40 reviews, recent positive feedback, and a comprehensive suite of functionalities. Your decision should align with whether you prioritize proven support and features or are exploring a more niche solution.

HS/3 aims to streamline hotel operations with reservation, check-in, and payment management but suffers from a lack of user feedback and measurable performance. Redforts, on the other hand, provides an all-in-one management system with high ease of use, excellent support, and a broad feature set. Given the more recent reviews and higher user ratings, Redforts appears to be the more reliable choice.

Quick Verdict: Redforts outperforms HS/3 with more recent reviews, higher ratings, and a richer feature set.

HS/3 remains untested in recent market conditions, making it difficult to recommend confidently. For hotels seeking a trusted, well-rated PMS and management system, Redforts provides a more certain path forward.

Is HS/3 or Redforts Better for Hotels?

HS/3 is a property management system designed to help hotels manage reservations, check-ins, and payments from a single dashboard. It claims to improve operational efficiency but has no recent reviews or ratings to verify these claims. Redforts offers a similar scope but with a more extensive feature set, including integrated channel management, booking engine, and revenue tools, supported by over 40 reviews, most recent within the last six months.

HS/3’s lack of recent feedback makes it difficult to assess its current performance or user satisfaction. In contrast, Redforts’s current reviews highlight its ease of use (rated 4.68/5), customer support (4.53/5), and high recommendation rate (95%), making it a safer and more proven choice.

Do you want a PMS with verified, recent customer satisfaction? If so, Redforts clearly holds the advantage.

Redforts vs HS/3: Which Should Your Hotel Choose?

If your hotel needs a full-featured, user-friendly management system with a proven track record, go with Redforts. Its extensive feature set—including channel management, booking engine, online check-in, and revenue tools—caters well to properties that want an integrated approach, especially with its high customer satisfaction ratings.

If your hotel mainly seeks a simple, perhaps less feature-heavy solution and is willing to accept unverified support, HS/3 could suffice, but it’s risky given its untested recent performance. For most hotels aiming for reliability and growth, Redforts is the clear choice.

Is HS/3 or Redforts Easier to Use?

Redforts scores a 4.68/5 in ease of use, supported by reviews praising its intuitive design and quick onboarding—many users mention how easy it is to learn and adapt to. Its customer support ratings (4.53/5) also reinforce its reputation for responsive assistance, with reviewers highlighting immediate responses and helpful guidance.

HS/3, on the other hand, has no recent reviews to gauge its user experience or support quality, leaving its ease of use entirely unverified. Without current feedback, we cannot confidently assess its usability.

Edge: Redforts.

Which Has Better Features: HS/3 or Redforts?

Redforts offers 46 unique features, including revenue management, multi-currency support, integrated CRM, online check-in, digital registration, guest messaging, and more. It also provides modules like POS integration, automated reminders, and real-time reporting—features critical for larger or more complex properties.

HS/3, by comparison, has zero verified features, making it impossible to gauge its capabilities or compare them meaningfully. Given the extensive functionalities of Redforts, it dominates in feature breadth and depth.

Edge: Redforts.

Which Has Better Customer Support: HS/3 or Redforts?

Redforts’s reviews consistently praise its customer support, awarding it a 4.53/5. Reviewers mention quick, friendly responses and proactive communication, which help hotels resolve issues swiftly and minimize downtime. Its onboarding score (4.32/5) also indicates a smooth transition for new users.

HS/3 has no recent reviews or ratings for support, leaving its support quality unknown. Without verified feedback, it’s safe to say that Redforts currently leads in support quality.

Edge: Redforts.

Which Has More Integrations: HS/3 or Redforts?

Redforts integrates with two verified partners—Mr Winston and WuBook—further expanding its connectivity options. Its platform supports a range of peripheral integrations like POS systems, self-check-in kiosks, and electronic locks, making it adaptable for different property types.

HS/3 has no verified integrations, limiting its compatibility with other hotel tech tools. For hotel operators seeking a connected, flexible solution, Redforts’s existing integrations make it the more practical choice.

Edge: Redforts.

Which Do Hoteliers Rate Higher: HS/3 or Redforts?

Redforts’s recent reviews yield a high overall rating of 72.8 out of 100, with a 95% likelihood to recommend among 40 users. The reviews come from a diverse set of property types, including hostels, boutique hotels, and vacation rentals, indicating broad usability.

HS/3 has no recent reviews or ratings, making it impossible to determine user satisfaction or property segment preferences. The current data clearly favors Redforts.

Edge: Redforts.

How Much Do HS/3 and Redforts Cost?

HS/3 does not publicly disclose its pricing, which may include custom quotes or enterprise-level fees. Redforts charges a flat $500 monthly fee, with no indication of additional costs, offering transparency for budget planning.

Given the lack of transparent pricing for HS/3, hotel decision-makers will find Redforts’s straightforward fee structure more predictable and easier to evaluate.

What Type of Hotel Should Use HS/3?

• Hotels that prefer a simple, minimal management system without complex features.
• Small properties with limited needs who want a basic reservation and payment solution.
• Hotels comfortable with unverified support and no recent reviews.
• Operators seeking a low-cost, straightforward setup without extensive integrations.

Not ideal if:

• You need a proven, supported PMS with recent user feedback.
• Your property requires automation, online check-in, or revenue management.
• You want a scalable system for multiple locations or property types.

What Type of Hotel Should Use Redforts?

• Hotels of any size seeking a comprehensive management platform with integrated channel management.
• Properties prioritizing ease of use, with reviews highlighting an intuitive interface.
• Hotels that value customer support and ongoing innovation based on recent feedback.
• Properties that want to automate operations, improve revenue, and reduce manual errors.

Not ideal if:

• You operate a very small property needing only basic reservation handling.
• Your budget cannot accommodate the $500/month fee.
• You prefer a system with minimal features and integrations.

Redforts vs HS/3: The Bottom Line for Hotels

Redforts offers a robust, well-rated management system with a rich feature set, recent positive reviews, and a proven support record. It caters to hotels seeking automation, integration, and scalable solutions, making it suitable for a broad range of property types and sizes.

HS/3, while positioned as a PMS, lacks recent user feedback, features, and support validation. It may be suitable for very small properties with minimal management needs, but its unverified performance makes it a risky choice for hotels aiming for growth or operational efficiency.

In summary, if your hotel values reliability, proven features, and strong support, Redforts is the clear selection. HS/3 might work for very basic needs but carries significant uncertainty due to the absence of recent reviews and feature validation.