Newway vs. Redforts:
あなたに最適なのはどちら？

The Decision

Choosing between Newway by Newway and Redforts by Redforts hinges on your hotel’s specific needs. Both aim to streamline hotel management, but they do so with different levels of maturity, features, and market presence. Newway, despite its promising AI-driven approach, has yet to gather reviews or establish a track record, making it difficult to evaluate its real-world impact. Redforts, on the other hand, benefits from a solid review base and recent customer feedback, providing a clearer picture of its capabilities.

In essence, Newway presents an untested, AI-powered revenue tool with no user feedback yet. Redforts is a well-rounded, established PMS and management system, supported by a large number of recent reviews. Which one aligns better with your hotel’s operational maturity and confidence in a product?

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Is Newway or Redforts Better for Hotels?

Newway’s core promise centers on AI-enhanced revenue management designed to optimize financial performance. Redforts, however, offers a broad suite of functionalities—PMS, booking engine, channel manager, revenue, and rate management—aimed at comprehensive operational control.

Newway’s lack of recent reviews or user feedback leaves its practical effectiveness uncertain. Redforts, with 40 recent reviews and a 9.5/10 NPS score, demonstrates strong satisfaction, especially among smaller properties and budget markets. Do you prioritize a proven system or are you willing to take a chance on an untested AI solution?

Redforts vs Newway: Which Should Your Hotel Choose?

If your hotel needs a reliable, all-in-one management platform that simplifies daily operations and integrates well with booking channels, Redforts is the clear choice. Its extensive feature set includes reservation management, guest communication, digital check-in, POS, and revenue tools, supported by a proven track record.

Conversely, if your team is seeking a sophisticated AI-driven revenue management system to maximize profitability, and you’re comfortable with a product that currently lacks user reviews or market presence, Newway might appeal. Its automated, review-summary features could be valuable, but the absence of user feedback makes it a more uncertain investment.

For most hotels, especially those seeking operational stability, Redforts is the safer choice. Budget-savvy properties or tech-forward teams experimenting with AI may consider Newway, but with caution.

Is Newway or Redforts Easier to Use?

Redforts earns a high Ease of Use rating at 4.68/5, supported by reviews highlighting its intuitive interface, straightforward management modules, and friendly customer support. Users say it’s “very easy to learn,” and its recent review confirms ongoing satisfaction with usability.

Newway’s usability is unassessed, with no reviews or ratings available. Its AI profile suggests a sophisticated platform, but without real-world user feedback, we can't verify how user-friendly or intuitive it truly is.

Edge: Redforts.

Which Has Better Features: Newway or Redforts?

Redforts offers a comprehensive suite of 46 features, including a booking engine, channel manager, CRM, digital registration, automated reminders, online check-in, payment processing, revenue management, and more. Its modules are designed to support day-to-day hotel operations from reservations to guest communication.

Newway, by contrast, has no listed features apart from its AI revenue management profile. Its focus appears to be on financial optimization rather than operational management.

Edge: Redforts.

Which Has Better Customer Support: Newway or Redforts?

Redforts scores 4.53/5 for customer support, with recent reviews praising its quick responses, attentive personnel, and ongoing innovation. Users mention how “Jan and the team keep improving Redforts,” and express confidence in support quality, especially for small hotels and long-term users.

Newway has no ratings or reviews for customer support, leaving its service levels unverified. Given the importance of support in hotel management, this lack of data favors Redforts.

Edge: Redforts.

Which Has More Integrations: Newway or Redforts?

Redforts integrates with two verified partners—Mr Winston and WuBook—providing connections through its channel manager and booking engine. Its integrations facilitate smoother operations and platform coordination.

Newway reports no verified integrations, which could limit its flexibility and interoperability with other systems. For hotels relying on diverse platforms, Redforts’ integrations are a significant advantage.

Edge: Redforts.

Which Do Hoteliers Rate Higher: Newway or Redforts?

Redforts’ 40 recent reviews, with an average NPS of 9.5/10, indicate high user satisfaction. Hotels across segments like B&Bs, hostels, boutique hotels, and city center properties rate it favorably for ease of use, support, and functionality.

Newway’s lack of reviews makes it impossible to gauge user satisfaction or property-specific ratings. Until new feedback emerges, Redforts remains the more trusted option among hoteliers.

Edge: Redforts.

How Much Do Newway and Redforts Cost?

Redforts charges a flat $500 monthly fee, with no implementation or setup fees, making its pricing transparent and predictable. Newway’s pricing details are unavailable, with no trial, freemium, or subscription model disclosed, leaving potential buyers uncertain about costs.

This lack of transparent pricing for Newway complicates cost comparisons and budgeting decisions.

What Type of Hotel Should Use Newway?

• Hotels that need an AI-driven revenue management system focused on financial optimization.
• Teams comfortable with unreviewed, early-stage software willing to experiment with AI tools.
• Properties with a strong in-house tech team capable of managing custom integrations or troubleshooting.
• Hotels seeking a future-proof system primarily for profit maximization rather than daily operations.

Not ideal if you prefer proven, operational management platforms with extensive features and established support.

What Type of Hotel Should Use Redforts?

• Hotels, hostels, apartments, and B&Bs looking for an all-in-one property management solution.
• Properties that value reliable support, extensive integrations, and a proven track record.
• Hotels that want to automate tasks like check-in, messaging, and revenue management without complex customization.
• Small to medium properties seeking an easy-to-learn system with recent positive reviews.

Not ideal if your hotel requires a highly customized interface or if you operate in regions outside of North America, Europe, Africa, or the Middle East.

The Bottom Line for Hotels

The core difference is that Redforts offers a broad, proven suite of hotel management features with recent, high-quality reviews. Newway promises advanced AI-driven revenue management but remains untested in the real world, with no user feedback to back its claims.

Choose Redforts if you need an operational platform that’s easy to adopt, well-supported, and trusted by your peers. Opt for Newway only if your hotel prioritizes cutting-edge AI tools and you’re willing to accept the risk of a product with unproven market performance.

For most hotels, especially those seeking stability and proven results, Redforts is the recommended option. However, innovative teams looking to experiment with AI-driven revenue strategies might consider Newway, but only with caution and further validation.