dailypoint™は、ダニエラ・カラジョワをカスタマーサクセス担当ディレクターに任命しました。

dailypoint continues to expand globally, strengthening Customer Success remains a key priority.

RMSはSUNYナイアガラ校と提携し、テクノロジーに精通したホスピタリティ分野の卒業生を育成する。

Giving hospitality students hands-on experience with the technology powering modern operations

Sandos Hotels & Resorts: +20% Increase in Direct Bookings in Less Than a Year

Sandos Hotels & Resorts operates six all-inclusive hotels in Spain. Until October 2025, its digital presence in the Spanish market was overshadowed by the global Sandos Hotels & Resorts brand, which also includes properties in Mexico. Sandos.es did not exist as a standalone brand: it lacked a distinct identity, its booking engine was not tailored to the needs of the European—particularly the Spanish—market, and its website conversion rate was low. Direct bookings accounted for less than 5% of total reservations. In October 2025, Sandos partnered with Neobookings with a clear objective: to establish Sandos.es as a dedicated brand for the Spanish market, strengthen its direct booking strategy, and build long-term guest loyalty. One result stood out from day one: at no point did bookings decline during the transition. On the contrary, direct bookings have grown steadily and consistently since the new strategy was launched. Although Sandos has been working with Neobookings for less than a full season, the results already demonstrate the impact of a focused direct booking strategy.

テーブルに3万ユーロ：SuitePadのウェビナーがルームサービスの収益ギャップを分析

A live webinar with SuitePad CEO Moritz von Petersdorff-Campen shows hotels how to grow room service revenue without adding staff.

MARAは、イムラウアーホテルが顧客レビューを業務改善につなげるのを支援します。

The Austrian hotel group uses MARA across five properties to automate review responses, recognise staff performance, support investment decisions, and create service tickets from guest feedback.

August社がAlkimii社の主要ホスピタリティソフトウェアプラットフォームを支援

Leading UK lower-mid-market private equity investor, August Equity, announces its backing of Alkimii, a specialist workforce and operations software platform serving hotels and hospitality providers. The deal reflects August’s continued interest in the Irish SME market, making it the firm’s twelfth investment in Ireland.

HIAがホスピタリティERPにネイティブに組み込まれた4つのAI機能を発表

New AI-powered capabilities help hospitality teams work smarter, move faster, and gain deeper operational visibility.

TrustYouとTravelMAXが戦略的提携を発表、AIを活用したホスピタリティ技術を北キプロスおよび国際市場に導入へ

The partnership makes TravelMAX the exclusive referral partner for TrustYou's Hospitality AI platform in North Cyprus, giving hotels access to AI-driven guest experience, reputation and customer data solutions.

DIAMOとHostawayが統合を発表、独立系宿泊施設向けにAIを活用した価格設定およびマーケティング技術を提供

This partnership equips Hostaway customers with the two highest-impact levers of modern revenue strategy - dynamic pricing and digital marketing - through seamless, real-time data connectivity.

Oceanfront Growth: Direct bookings powered by The Guestbook

The Atlantic Hotel & Spa, a luxury all-suite oceanfront property in Fort Lauderdale, partnered with The Guestbook in September 2024 to reduce OTA dependence and build a scalable direct booking channel. The Guestbook is a cash-back loyalty platform that rewards guests on direct bookings and connects properties to a broader network of high-intent travelers — The Atlantic layered in additional marketing activations including Black Friday campaigns and member-exclusive offers to amplify reach.

Beyond Game Day: How Scholar Hotels turned event-driven visitors into loyal, returning guests

Scholar Hotels, which operates The Penn Stater Hotel & Conference Center and The Nittany Lion Inn at Penn State, partnered with The Guestbook to turn high-volume event visitors into loyal, returning guests.

HelloShiftがホテル施設全体におけるAI音声エージェントのパフォーマンスに関する自社データを公開

15 months of real guest calls reveal that AI handles 75% of hotel phone traffic without human transfer -- and that a quarter of all calls arrive after front-desk hours

ワールドカップ、旅への憧れ、そして様子見の世界：2026年の世界の夏の旅行を形作るものは何か

US flight bookings are up but hotel searches are down. Intra-European travel is surging. And British travellers are leading World Cup demand globally. Sojern's summer 2026 travel data, explained.

CloudbedsとVacatiaがHITECでオープンAPIを活用したプラットフォーム拡張性について紹介

At HITEC, Vacatia shared how Cloudbeds Open API helps connect proprietary workflows with a unified platform, reducing fragmentation and creating a foundation for future AI use cases.

Landmar’s Direct Sales Grow +775% Since 2021 with Paraty Tech

Landmar Hotels partnered with Paraty Tech in 2021 to grow its direct channel in a destination dominated by tour operators. Four years later, direct sales have grown +775%, and the trend keeps accelerating.

Port Hoteles Increases Direct Booking Revenue by 58% with Paraty Tech

Port Hotels partnered with Paraty Tech to centralize its direct channel technology under a single provider. Between January and August 2025, direct booking revenue grew 58% year-over-year, while handled inbound calls tripled.