何が一番好きですか？
It is web based, can check guests reservations and activities on a cell phone (if needed)
Easy to see everything that is going on for the day through the Front Desk Dashboard (FDDS)
the amount of reports you are able to run for arrivals and transpo, along with A/R accounts etc.
Support is always available, via phone or online chat, quick to respond.
何が嫌いですか、または改善できると思いますか？
Too many clicks
Too many screens that you're not able to bypass when trying to assist a guest in a timely manner.
If you want to make changes to the set up, it has to be approved by Meastro, which will effect all hotels that use Maestro.
You cannot run reports for prior days, only able to run reports for current or future dates.
