Charlene M. from Net Affinity / Smarthotel replied
Thank you for taking the time to leave such a lovely review. We're thrilled to hear that you've had such positive experiences working with our team and that website updates and changes are handled smoothly. Creating a supportive and enjoyable client experience is incredibly important to us, so it's wonderful to know our team's friendly and responsive approach has made an impression - especially Maja & Ellyn's. We'll be sure to share your kind words with them.
Thank you also for your feedback regarding technical queries. While some requests can require more in-depth investigation and specialist development work, we strike to streamline communication and ensure turnaround times at met wherever possible.
We truly appreciate your feedback and look forward to continuing to support your property's online success.
Charlene McGovern, Client Experience & Service Delivery Manager
