Charlene M. from Net Affinity / Smarthotel replied
Thank you for your review. It is always wonderful to hear such positive comments about our customer service and product. We understand that there can be a learning curve for users who are new to working with backend systems, which is why we place such an emphasis on training, support and educational resources. Should you have any feedback in the future please feel free to let us know directly as our customer insights are incredibly important to us.
Charlene McGovern, Client Experience & Service Delivery Manager