Anas A. from Cloudbeds replied
Thank you for taking the time to leave us such an amazing review. We truly appreciate your kind words and are happy to hear that the support you received during the pandemics were crucial. We are hoping for your business to recover well and to see a better 2021.
With regards to the report, we are happy to inform you that a new report building system is on the horizon which is called the Report Builder. It will allow you to further customize the reports and build the data and information that you need to see. Your feedback on the email template and merge tag is also useful so please feel free to reach out via
[email protected] and we will be happy to further assist you.