何が一番好きですか?
Kipsu makes it easy and simple to connect with our guests in a very accessible way that they are familiar with and expect--text message! Its a really nice service touch that a guest can connect with us while they are venturing out in the city and we can assist at anytime.
何が嫌いですか、または改善できると思いますか?
The more we go with text messaging the direct interaction with our guest are disappearing. On the one hand guests prefer this means of communication so thats great but on the other it does feel a bit like it is limiting the direct connection one can have with our guest.