何が一番好きですか?
Kipsu allows us to offer another way to provide great service to our guests. We have seen much improvement in our guest satisfaction scores since installing. We also use it to communicate with the hotel staff to let them know about upcoming deadlines, meetings etc. It is highly effective and the staff loves it!
何が嫌いですか、または改善できると思いますか?
That the text number that appears on peoples phone just shows the phone number and not the company name. Not sure there is a way to resolve this or not. Would like if Kipsu were to allow for attachments in the "In-House" feature - there are times where we would like to text things like schedules to employees and there is no feature that I know of to allow for this.