Birte N. from RoomPriceGenie replied
Thank you for taking the time to share this feedback, and we're glad to hear the pricing and quick booking impact have been positive!
We'd love the chance to sort out the translation issue you mentioned; that's not the experience we want you to have. A quick note: RoomPriceGenie's interface does have a full German version, so if you're seeing inconsistent translations, it's likely your browser's auto-translate feature stepping in rather than our own localisation (which can sometimes produce exactly the kind of awkward phrasing you described). Switching your account language setting to German directly in the system should resolve that.
We also have German-speaking Customer Care team members, and we're happy to support you in German going forward, including setting up a quick call to walk through the language settings and address any other questions live.
Since this review is anonymous, we can't reach out directly. We'd really appreciate it if you could get in touch with our support team (or reply here) so we can make this right. Many thanks and kind regards!
