Daria T. from Hoteza replied
Thank you for your honest feedback. We really appreciate you taking the time to share it.
We’re glad the IPTV channels are working well for you, but we hear you on the rest: fewer issues, faster resolutions, and a smoother experience for guests, especially when it comes to using iPhone apps and other apps on the TV. A 5/10 tells us we have work to do, and we take that seriously.
We’ve shared your feedback with our product and support teams, and we’d love to understand more about what you’ve run into so we can make it right.
Thank you again for helping us improve.
The Hoteza Team