Review of Access Hospitality

8
Go with Guestline
General Manager from 10 to 24 ルーム Airport/Conference Hotels in Windermere (United Kingdom)
検証済み
6 年前
何が一番好きですか?
Great software, good support, dreadful account management. I implemented it within our hotel group 2 and a half years ago, having previously used Guestline elsewhere for 2 years. Go with Guestline as the software is good and so is the reactive support. The pro-active account management is literally non existent however. The channel manager capability is great, the software is fluent and the planner is concise. Reporting is also very useful on a number of levels. I implemented it within our hotel group 2 and a half years ago, having previously used Guestline elsewhere for 2 years.
何が嫌いですか、または改善できると思いますか?
- Multi room bookings have been made incredibly long winded by a recent update. We have discussed this with a number of your staff and NOTHING has been done to change this. This is quite poor. - Checking daily bookings should be made that bit easier. Multi Room bookings would function as they once did. This has caused massive frustrations for our hotel group.
4.0
とても良い
使いやすさ
4.0/5
顧客サポート
4.0/5
ROI
5.0/5
実装
5.0/5

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