何が一番好きですか?
Ariane solved our main issues:
- Flexibility in the experience. Via the web check-in + kiosk at the hotel, the guest has an efficient experience.
- Customer oriented: automation of the check-in process gives opportunity to the staff to give a better concierge service.
- Covid-19 friendly - friction less exrperience.
何が嫌いですか、または改善できると思いますか?
The upselling does not exist yet on the pre check-in process and that would be a great addition to the solution.