The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
Samenvatting
We hebben 165 geverifieerde hotelierbeoordelingen geanalyseerd, functiesets, prijzen en praktijkcasestudies vergeleken om te bepalen waar elk platform uitblinkt. De juiste keuze hangt af van uw type accommodatie en prioriteiten:
Great Stay App blinkt uit .
Guestnet blinkt uit in ease of use and customer support .
Zij-aan-zij beoordelingen op basis van 165 geverifieerde hotelierbeoordelingen op HTR.
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| Vanafprijs | Contact sales | From $500/mo |
| Geverifieerde beoordelingen | 0 | 165 |
Na analyse van 165 geverifieerde beoordelingen waarderen Great Stay App-gebruikers vooral de , terwijl Guestnet-gebruikers de user-friendly interface, seamless information dissemination, positieve gastervaring benadrukken. Klik op een thema om te zien wat beoordelaars zeggen.
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User-Friendly Interface
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Seamless Information Dissemination
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Positieve gastervaring
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Aanpassing en flexibiliteit
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Technical Issues and Performance
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Integratie met externe systemen
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Pushmeldingen en waarschuwingen
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Hoe elk product scoort onder Hotelgast-apps-leveranciers voor verschillende accommodatiegroottes, -typen en regio's — op basis van geverifieerde beoordelingen van hoteliers in elk segment.
Op hotelgrootte
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| Klein (10-24 kamers) ▾ | — | #2 56 beoordelingen |
| Middelgroot (25-74 kamers) ▾ | #38 0 beoordelingen | #2 85 beoordelingen |
| Groot (75-199 kamers) | — | #17 2 beoordelingen |
| Extra groot (200+ kamers) | — | #23 0 beoordelingen |
Op accommodatietype
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| Boutique ▾ | #38 0 beoordelingen | #3 52 beoordelingen |
| Luxe ▾ | — | #3 66 beoordelingen |
| Merk / Keten ▾ | #33 0 beoordelingen | #7 18 beoordelingen |
| Langverblijf ▾ | — | #3 14 beoordelingen |
Op regio
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| Noord-Amerika | — | #13 3 beoordelingen |
| Europa ▾ | #36 0 beoordelingen | #2 158 beoordelingen |
| Azië-Pacific | — | #16 0 beoordelingen |
Choosing the right guest communication app can significantly impact your hotel’s guest experience, operational efficiency, and bottom line. Both Great Stay App and Guestnet aim to streamline guest interactions, but they differ markedly in their adoption, features, and market presence. Your decision hinges on whether you prioritize a well-established platform with extensive recent reviews or a newer, highly-rated solution with broader integrations.
Great Stay App offers a promising concept but has zero reviews and ratings, making it impossible to gauge its effectiveness or user satisfaction. Conversely, Guestnet, with over 150 reviews and a recent surge of 51 reviews in the last six months, provides clear, recent feedback that helps inform your choice. Are you comfortable taking a risk on an untested platform, or do you prefer a solution backed by strong, current user feedback?
Great Stay App and Guestnet are designed to improve guest communication and engagement, but their track records and user feedback tell different stories. Great Stay App, founded in 2012, has a long history but has not accumulated any reviews or ratings, raising questions about its current value and user satisfaction. Guestnet, established in 2022, has rapidly gained traction, especially among smaller hotels, with more than 150 reviews and a 9.51/5 NPS score, indicating high guest and hotel satisfaction.
Guestnet’s reviews consistently praise its user-friendly interface, ease of integration, and automation features, making it a reliable tool for enhancing guest experiences. In contrast, the lack of reviews for Great Stay App leaves its performance and reliability unverified, making it a risky choice for hoteliers seeking proven solutions. Given the recent reviews and high ratings, Guestnet clearly holds the edge.
If your hotel needs a trusted, well-supported guest app with proven results, Guestnet is the clear winner. Its extensive reviews, high NPS score, and recent positive feedback make it ideal for properties that prioritize customer satisfaction, operational efficiency, and seamless integrations. Guestnet’s core strengths include its digital guest compendium, multi-channel communication, and strong PMS integration, making it suited for a broad range of hotel segments.
On the other hand, if your hotel is exploring new, untested solutions with minimal current user feedback, Great Stay App might seem appealing. However, the absence of reviews and recent performance data makes it difficult to justify choosing it over Guestnet. For now, Guestnet’s track record and recent, detailed feedback provide a safer, more informed choice for hoteliers who want a proven platform.
Guestnet’s user interface has a high rating of 4.74/5, with reviews highlighting its intuitive design, ease of onboarding, and helpful support team. Its recent onboarding score of 4.66/5 suggests that hotels adopt the platform quickly and with minimal disruption. Users repeatedly emphasize how straightforward it is for staff and guests to navigate, automate, and access services.
Great Stay App, by contrast, has no ratings or reviews to assess its usability, making it impossible to determine how user-friendly or accessible it is. Without recent feedback, we cannot confidently say it will be easy for your team or guests to adopt. Edge: Guestnet.
Guestnet offers a comprehensive suite of features—12 in total—including customizable digital guest compendiums, multi-channel communication, automated updates, and PMS integration. It supports seamless upselling and digital check-outs, with specific integrations like Mews and Websline, and offers features geared toward both guest satisfaction and operational efficiency.
Great Stay App, surprisingly, provides no features beyond its basic concept. Its lack of detailed feature set or user feedback makes it difficult to compare or justify its potential value. Guestnet’s richer feature set and proven functionalities give it a decisive edge.
Guestnet’s customer support ratings are exceptional at 4.82/5, with many reviews praising the team’s responsiveness, helpfulness, and ongoing support. Clients report that support is consistently available and instrumental in helping hotels implement and maximize the platform.
Great Stay App, with zero reviews, offers no data on support quality or responsiveness. This lack of information makes it impossible to evaluate its post-sale support, an essential factor for ongoing hotel operations. Edge: Guestnet.
Guestnet boasts 20 verified integrations, including leading PMS systems like ASA Hotelsoftware, Mews, and Casablanca, along with local tourism and service partners. Its strong ecosystem of integrations enables hotels to automate and streamline many operational aspects.
Great Stay App only lists two verified partners: RoomRaccoon and RUNNR.ai, offering limited integration options. Without a broader ecosystem, it may not support the complex needs of modern hotels. Edge: Guestnet.
Guestnet’s recent reviews strongly favor its ease of use, support, and overall value, with a 9.51/5 NPS score and high satisfaction among various hotel segments, especially small properties and boutique hotels. Hotels across North America, Europe, and Asia Pacific consistently praise its intuitive design and automation.
Meanwhile, Great Stay App has no reviews or ratings, so we lack recent data on user satisfaction or property-specific feedback. Given the current information, Guestnet’s user ratings clearly outperform the nonexistent data for Great Stay App. Edge: Guestnet.
Great Stay App offers no publicly available pricing, which suggests a bespoke or custom quote process. Its lack of transparent pricing can be a concern for budget-conscious hotels or those seeking straightforward costs.
Guestnet charges a base fee of $500, with no mention of ongoing monthly fees or implementation costs. This transparent pricing structure makes it easier to evaluate ROI and budget accordingly. Overall, Guestnet’s clear pricing adds to its attractiveness.
Given the lack of reviews and feature detail, Great Stay App may suit:
Not ideal if your hotel:
Guestnet is suitable for:
Not ideal if your hotel:
In essence, Guestnet is the more mature, well-supported choice, backed by a substantial volume of recent reviews and high ratings. Its robust feature set, extensive integrations, and proven market presence make it a reliable solution for hotels seeking to enhance guest engagement and operational efficiency.
Great Stay App, while promising, currently lacks the user feedback and feature transparency necessary for a confident purchase decision. Unless you’re comfortable testing an unreviewed product and potentially investing in customization, Guestnet is the safer, more effective option.
If your hotel values proven performance, high guest satisfaction, and strong integration capabilities, go with Guestnet. It’s the platform that’s been reviewed, rated, and recommended by actual users in recent months, making it the smarter choice today.
Prijzen voor Hotelgast-apps zijn zelden eenvoudig. Dit is wat we weten op basis van de openbare prijsgegevens van elke leverancier. Vraag altijd een offerte op maat aan voor uw accommodatie.
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| Starting Price | — | From $500/mo |
We hebben 7 geverifieerde casestudies geanalyseerd om te vergelijken wat hotels daadwerkelijk bereiken met elk platform op vier belangrijke bedrijfsdoelstellingen.
Nog geen gepubliceerde casestudy voor dit doel.
"The tools allow us to reduce paper and manual workflows. At the same time, the optimized communication saves time that we can now invest directly in our guests."
Nog geen gepubliceerde casestudy voor dit doel.
"Guestnet allows us to provide guests with all important information 24/7, which significantly increases satisfaction. At the same time, the platform reduces our team’s workload thr..."
Wat hoteliers waarderen
Customers consistently praise Guestnet for its intuitive and user-friendly design that makes information easily accessible for both guests and hotel s... Customers consistently praise Guestnet for its intuitive and user-friendly design that makes information easily accessible for both guests and hotel staff. This feature is crucial for fast adoption and smooth operation, minimizing training time and error occurrence.
Reviews highlight that Guestnet effectively allows hotels to provide guests with all needed information, including local activities and accommodations... Reviews highlight that Guestnet effectively allows hotels to provide guests with all needed information, including local activities and accommodations, without the need for paper-based resources, enhancing operational efficiency.
Veel recensenten melden een grotere tevredenheid onder gasten door de snelle toegang tot hoteldiensten en -voorzieningen via Guestnet. Dit leidt tot p... Veel recensenten melden een grotere tevredenheid onder gasten door de snelle toegang tot hoteldiensten en -voorzieningen via Guestnet. Dit leidt tot positieve feedback en mogelijk tot meer terugkerende gasten.
Waar hoteliers kritiek op hebben
While generally reliable, several users pointed out occasional technical performance issues such as slow loading times when used by multiple users, wh... While generally reliable, several users pointed out occasional technical performance issues such as slow loading times when used by multiple users, which could be improved for a better experience.
Reviewers zijn positief over de integratie van Guestnet met lokale toerismegegevens en hotelbeheersystemen. Sommigen geven echter aan dat er behoefte... Reviewers zijn positief over de integratie van Guestnet met lokale toerismegegevens en hotelbeheersystemen. Sommigen geven echter aan dat er behoefte is aan verdere integratie om de automatisering te verbeteren en handmatige taken te verminderen.
Scoort hoger op
Waar de beoordelingen het meest uiteenlopen
Dat hangt af van uw eisen. Great Stay App en Guestnet delen veel kern-Hotel Guest Apps-functies, maar elk heeft unieke mogelijkheden. Great Stay App biedt 2 geverifieerde integratiepartners, terwijl Guestnet er 20 biedt. Bekijk de functievergelijking hierboven om te zien waar ze verschillen voordat u overstapt.
Kleine hotels moeten prioriteit geven aan gebruiksgemak en snelle onboarding. Guestnet scoort het hoogst op gebruiksgemak met 4.7/5 vs 0.0/5. Let op transparante prijzen en de mogelijkheid van een proefperiode of demo. Filter beoordelingen op elke productpagina op accommodatiegrootte om te horen van hotels zoals het uwe.
Great Stay App: Nee. Guestnet: Nee. Geen van beide producten biedt momenteel een gratis abonnement aan. De meeste Hotel Guest Apps-leveranciers bieden demo's of proefperiodes aan — vraag er bij beide een aan om te evalueren voordat u zich vastlegt.
De HT Score is een samengestelde ranglijst die 4 criteriagroepen en meer dan tien variabelen meeweegt om hoteliers te helpen hoteltechnologieproducten objectief te vergelijken. Great Stay App heeft een HT Score van 0 en Guestnet heeft 96. Zo wordt de score berekend.
| Criteriagroep | Weging | Wat het meet |
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Hoe hoog beoordelen gebruikers dit product? Beoordelingsscore, reviewvolume, marktaandeel, reviewdiepte, reviewrecentheid, succesverhalen ▾ De zwaarst gewogen factor. Analyseert gemiddelde tevredenheidsbeoordelingen (waarschijnlijkheid om aan te bevelen, gebruiksgemak, ondersteuning, ROI), het totale aantal reviews ten opzichte van categoriegenoten, recentheid van reviews (minimaal 20 reviews in de afgelopen 6 maanden) en marktaandeel over unieke hotelklanten om selectiebias te detecteren. |
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Hoe hoog beoordelen technologiepartners dit bedrijf? Partneraanbevelingen, integratieaantal, integratiekwaliteit ▾ Evalueert partneraanbevelingen als expertstemmen van vertrouwen, het aantal geverifieerde integraties en ecosysteemkwaliteit — de gemiddelde HT Scores van integratiepartners. Producten met een kwalitatief beter integratie-ecosysteem leveren waarschijnlijker een verbonden technologiearchitectuur. |
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Hoe klantgericht is deze organisatie? Gecertificeerde ondersteuning, reviewconsistentie, profielvolledigheid ▾ Beoordeelt of het bedrijf HTR Customer Support-certificering heeft verdiend, consistente reviewverzameling in de loop der tijd onderhoudt (een indicator van feedbackgedreven cultuur) en productprofielen compleet houdt met mogelijkheden, schermafbeeldingen, prijzen en functies. |
| Bereik, stabiliteit & middelen |
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Hoe uitgebreid is het bereik en de middelen van dit bedrijf? Geografisch bereik, stabiliteit, bedrijfsmiddelen, trendscore ▾ Meet wereldwijde aanwezigheid (bediende landen en regio's), aantal jaren in bedrijf als stabiliteitsindicator, teamgrootte als middelenproxy en een trendscore op basis van kopersaanvragen, reviews, partneraanbevelingen en persactiviteit in de afgelopen twaalf maanden. |
Klantbeoordelingen en reviews zijn veruit de belangrijkste factor in het HT Score-algoritme. HTR accepteert geen betaling voor hogere ranglijstposities. Alle reviews zijn geverifieerd — alleen professionals uit de hotelbranche met bevestigde affiliaties kunnen beoordelingen indienen. Bekijk de volledige HT Score-methodologie →
Adviseur productaanbevelingen