Hotelinking | Online Check-in & Check-out vs. MyStay Check in:
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The Decision

Choosing between Hotelinking and MyStay for contactless check-in hinges on your hotel’s specific needs. Both solve the core problem of streamlining guest arrivals, but MyStay offers a broader array of features and a stronger user reputation. Hotelinking primarily focuses on digital check-in/out, while MyStay extends to guest communication, upselling, and integrations. Do you need a dedicated check-in solution or a more comprehensive guest engagement platform?

Is Hotelinking or MyStay Better for Hotels?

Hotelinking specializes solely in contactless check-in and check-out, aiming to reduce wait times and manual work. Its main strength is its simplicity and integration with existing systems, but it offers no additional features beyond these functions. Conversely, MyStay provides a full suite of tools—digital forms, online payments, guest messaging, and integrations—making it more suitable for properties seeking a multifunctional platform.

Hotelinking boasts a niche focus with essential contactless features, making it ideal if your hotel prioritizes minimal setup. However, its lack of extensive features or recent reviews means less feedback on its ongoing performance. MyStay, with over 40 reviews and a recent review count of zero, indicates active user engagement and continuous improvement. Do you prefer a straightforward check-in tool or a broad guest experience platform?

Hotelinking vs MyStay: Which Should Your Hotel Choose?

If your hotel needs a simple, reliable contactless check-in/out solution, Hotelinking might seem attractive for its straightforward approach. Yet, with no recent reviews and a 0% likelihood to recommend, confidence in its current performance is low. On the other hand, MyStay’s recent reviews are all 5-star, with a 98% recommendation rate, indicating strong user satisfaction.

For properties that want to automate guest registration and reduce front desk workload, Hotelinking offers a quick fix. But if you aim to upsell services, communicate proactively, and integrate with your PMS, MyStay is the clear top choice. The decision should depend on whether your focus is on basic automation or a broader guest engagement strategy.

Is Hotelinking or MyStay Easier to Use?

Hotelinking’s UI and onboarding details are unavailable, but the lack of recent reviews suggests limited user feedback on usability. MyStay, however, scores nearly 5/5 for ease of use, with reviews praising its intuitive interface and quick setup. Support teams also receive high marks, making staff adoption smoother.

Hotels report that MyStay’s platform is straightforward for staff, with many noting how quickly they implemented the system. Given the absence of recent Hotelinking feedback, the edge goes to MyStay for proven usability and support.

Which Has Better Features: Hotelinking or MyStay?

Hotelinking offers no unique features beyond basic contactless check-in/out. In contrast, MyStay provides 14 features, including PMS integration, guest segmentation, multichannel messaging, digital payments, door lock integration, self-service kiosks, and bill splitting. These capabilities enable a holistic guest experience and operational efficiency.

If you seek a simple check-in/out system, Hotelinking’s limited scope may suffice. But if your hotel needs to upsell, communicate across channels, or manage guest data more effectively, MyStay’s feature set clearly surpasses Hotelinking’s. The choice hinges on whether you want a single-function tool or a comprehensive platform.

Which Has Better Customer Support: Hotelinking or MyStay?

Hotelinking’s support and onboarding ratings are unavailable, and there are no recent reviews to gauge responsiveness. MyStay, however, scores 4.93/5 for support, with reviews emphasizing prompt and helpful assistance during setup and issues.

Hoteliers report that MyStay’s support team continues to evolve, addressing concerns efficiently. Given the lack of recent feedback on Hotelinking support, MyStay’s higher support score makes it the safer bet for ongoing assistance.

Which Has More Integrations: Hotelinking or MyStay?

Hotelinking integrates with 19 verified partners, including well-known systems like Cloudbeds, SiteMinder, and RoomRaccoon, but lacks integrations with PMS solutions. MyStay connects with 30 partners, including PMS providers like Kwentra, Preno, and WuBook, alongside similar channel managers.

If your hotel relies heavily on PMS integration, MyStay’s broader partner network offers more seamless operational syncing. Hotelinking’s integrations are sufficient for basic channel management but may limit automation flows. Edge: MyStay.

Which Do Hoteliers Rate Higher: Hotelinking or MyStay?

Hotelinking has no recent reviews, making it impossible to assess current user satisfaction. MyStay, with 40 reviews in the last six months and a 9.8/10 NPS score, indicates strong, recent positive feedback.

Properties across segments—especially serviced apartments and boutique hotels—rate MyStay highly for its ease of use and feature set. Given the recent review volume and high ratings, MyStay is clearly the preferred choice among hoteliers today. Edge: MyStay.

How Much Do Hotelinking and MyStay Cost?

Hotelinking does not publicly disclose pricing, and there’s no trial or freemium model available. MyStay charges $400 per month, with no free tier or setup fees, offering transparency.

If you need predictable costs and detailed comparison, MyStay’s straightforward pricing provides clarity. Hotelinking’s lack of published pricing complicates budgeting and evaluation. Edge: MyStay.

What Type of Hotel Should Use Hotelinking?

• Hotels that primarily need contactless check-in/out to reduce front desk congestion.
• Small property owners seeking a simple, quick-to-deploy digital solution.
• Hotels with existing systems that only want to automate guest check-in/out, without additional guest engagement features.
• Operations that prioritize a minimal, no-frills approach.

Not ideal if your property requires extensive guest communication, upselling, or PMS integrations, as Hotelinking offers no such features. Larger or tech-forward properties should look elsewhere.

What Type of Hotel Should Use MyStay?

• Hotels seeking a comprehensive guest engagement platform—combining check-in/out, communication, and upselling.
• Properties wanting to integrate with PMS and other systems for operational efficiency.
• Hotels aiming to automate billing, digital forms, and guest feedback.
• Serviced apartments, boutique hotels, and city center properties looking for a feature-rich, scalable solution.

Not ideal if your hotel operates on a very tight budget or only needs basic check-in functionality, considering MyStay’s monthly fee and extensive features.

Hotelinking vs MyStay: The Bottom Line for Hotels

Hotelinking offers a straightforward, contactless check-in/out solution suited for properties prioritizing minimal automation. Its focus on basic digital check-in makes it easy to deploy but leaves out the additional tools that can boost revenue and guest engagement.

MyStay, with its extensive feature set, high recent ratings, and strong support, is ideal if you want a platform that manages more than just check-in. It enables automation, guest communication, and integrations that can elevate your property’s operational and guest experience.

Choose Hotelinking if you need a simple, dedicated contactless check-in/out system—quick, easy, and inexpensive. Opt for MyStay if your hotel aims to expand contactless capabilities into a full guest engagement platform, improving efficiency and guest satisfaction simultaneously.