ReservHOTEL vs. Safara:
Welke past bij u?

The Decision

Choosing between ReservHOTEL by ReservHOTEL and Safara by Safara hinges on your hotel’s specific needs and priorities. Both platforms aim to streamline your booking process, but they approach this goal differently. ReservHOTEL has been in the market since 1991, serving over 1,800 hotels worldwide, and boasts a near-perfect rating based on limited but recent reviews. Safara, launched in 2022, is rapidly gaining traction with a broader feature set and an expanding user base. Which platform aligns better with your hotel’s goals—long-standing industry experience or innovative features and recent acclaim?

ReservHOTEL’s strength lies in its extensive integration network, proven track record, and comprehensive distribution capabilities. Safara emphasizes ease of use, advanced functionalities, and a modern approach to guest engagement. Your choice should hinge on whether you prioritize proven stability and deep distribution or cutting-edge features and rapid innovation. Are you ready to dive into a detailed comparison?

Is ReservHOTEL or Safara Better for Hotels?

ReservHOTEL and Safara both aim to drive direct bookings and improve revenue, yet they diverge sharply in their approach and maturity. ReservHOTEL, with its three reviews and a perfect 5/5 overall rating from the last six months, offers a highly trusted platform backed by decades of experience. Its focus on distribution, global reach, and a broad feature set makes it ideal for hotels seeking stability and extensive connectivity.

Safara, with 24 reviews and a recent high NPS score of 9.96/10, has quickly established itself as a compelling choice for hotels seeking modern, flexible booking solutions. Its focus on seamless guest experience, rich feature set, and rapid development make it attractive for properties eager to capitalize on digital trends. Given the recency and volume of reviews, Safara’s platform is better positioned to meet evolving needs.

Edge: Safara.

Safara vs ReservHOTEL: Which Should Your Hotel Choose?

If your hotel needs a trusted, mature booking engine with proven distribution channels and stable performance, go with ReservHOTEL. It suits resorts and luxury properties aiming for broad reach, including GDS connectivity and multi-OTA management, especially if your team values a straightforward, reliable system. On the other hand, if your hotel seeks a flexible, feature-rich platform that supports non-room bookings, detailed analytics, and modern integrations, Safara is likely the better fit.

ReservesHOTEL’s 3 reviews emphasize its role as a reliable, comprehensive solution, especially for hotels wanting to grow direct bookings through established channels. Safara’s 24 reviews highlight its user-friendly interface, extensive feature set, and ability to adapt quickly to new demands. Your decision should hinge on whether stability and proven distribution matter more than innovation and rapid feature growth.

Edge: Safara.

Is ReservHOTEL or Safara Easier to Use?

ReservHOTEL scores a perfect 5/5 for ease of use based on recent reviews, emphasizing its intuitive interface and straightforward onboarding process. Its users praise its self-service platform, which makes staff adoption simple and quick. Safara, rated at 4.92/5, also receives high marks for usability, with users citing its responsive design and seamless mobile experience.

However, with more reviews and recent positive feedback, Safara’s platform demonstrates slightly better consistency in delivering a user-friendly experience across devices and workflows. If your team values a polished, easy onboarding process and minimal training, Safara edges out ReservHOTEL.

Edge: Safara.

Which Has Better Features: ReservHOTEL or Safara?

ReservHOTEL offers 6 shared features with Safara but lacks the breadth of functionalities Safara provides. ReservHOTEL’s exclusive features include special offers & discounts, pre-stay, and post-stay emails—useful but limited in scope.

Safara’s platform boasts nearly 30 features, including conversion rate reports, form autofill, rate plan comparisons, Google Hotel Ads bookings, multi-currency support, customizable add-ons, loyalty program integration, social media booking, and more. These enable your hotel to customize the guest experience, analyze performance, and integrate marketing tools more deeply. Safara’s extensive feature set makes it the more versatile platform overall.

Edge: Safara.

Which Has Better Customer Support: ReservHOTEL or Safara?

ReservHOTEL consistently receives 5/5 ratings for customer support and onboarding, with reviews highlighting their professionalism and responsiveness. Users describe ReservHOTEL’s team as “very professional,” emphasizing their quick responses and tailored solutions, crucial during onboarding and ongoing management.

Safara also scores a 5/5, with reviews praising their responsiveness and dedication to improving the platform. Users note that Safara’s team is receptive to feedback and actively works on enhancements. Given the more reviews and recent positive feedback, Safara’s support appears slightly more responsive to evolving customer needs.

Edge: Safara.

Which Has More Integrations: ReservHOTEL or Safara?

ReservHOTEL connects with 21 verified partners, including major players like SiteMinder, RateGain, and Yanolja Cloud, ensuring extensive distribution and channel management. Its integrations cover a broad range of PMS, OTAs, and analytics tools, offering flexibility for diverse hotel tech stacks.

Safara, with 6 verified partners, includes notable systems like Stayntouch, Revinate, and Triptease. While its number of integrations is smaller, these cover essential CRM, reputation, and marketing platforms. If comprehensive, wide-reaching integrations matter most, ReservHOTEL’s extensive network offers a clear advantage.

Edge: ReservHOTEL.

Which Do Hoteliers Rate Higher: ReservHOTEL or Safara?

ReservHOTEL’s reviews are limited but highly positive, with a perfect rating and specific praise for its distribution capabilities. Its clients, mainly in luxury and resort segments, trust its stability and broad network.

Safara’s 24 reviews are recent and overwhelmingly positive, with a 9.96/10 NPS score and 100% likelihood to recommend. Boutique and city-center hotels especially rate Safara highly for its ease of use, innovative features, and guest experience improvements.

Given the volume and recency of reviews, Safara has a slight edge in overall ratings and hotel satisfaction.

Edge: Safara.

How Much Do ReservHOTEL and Safara Cost?

ReservHOTEL does not publicly disclose pricing, which is typical for enterprise-grade solutions; pricing is likely customized based on your hotel’s size and needs. Safara charges a flat $800 monthly fee, with no trial or tiered options disclosed.

The lack of transparent pricing for ReservHOTEL suggests its target market is larger hotels with more complex needs and budgets, while Safara’s straightforward fee is attractive for hotels seeking predictable costs with rich features.

What Type of Hotel Should Use ReservHOTEL?

• Hotels that need extensive global distribution and connectivity, including GDS and multi-OTA management.
• Resorts and luxury properties aiming for a stable, proven platform with broad reach.
• Teams prioritizing distribution, analytics, and channel management.
• Hotels looking for a platform with long-standing industry presence.

Not ideal if your hotel is small, local, or prefers a lightweight, modern solution without extensive integrations.

What Type of Hotel Should Use Safara?

• Hotels that value a modern, flexible platform with rich features and rapid updates.
• Boutique, city-center, or properties targeting tech-savvy travelers.
• Teams focused on enhancing direct bookings, upselling, and guest experience.
• Hotels seeking integrations with marketing, reputation management, and non-room services.

Not ideal if your hotel prefers a mature, globally distributed system or has complex, enterprise-level distribution needs.

Safara vs ReservHOTEL: The Bottom Line for Hotels

ReservHOTEL is a tried-and-true platform with a long history, offering stability and extensive distribution but limited recent feature innovation. Its strong integration network and proven performance make it ideal for large, global hotels seeking reliable channel management and distribution.

Safara, with its rapid growth, high recent ratings, and nearly 30 features, caters to hotels that want to modernize their booking process and improve direct bookings through advanced tools. Its high user satisfaction and responsiveness make it a compelling choice for innovative properties.

If your hotel values a trusted, broad-reaching solution with proven performance, ReservHOTEL remains the safer bet. For hotels eager to adopt the latest features, improve guest experience, and leverage modern integrations, Safara is the better pick.