Union Square Plaza Hotel uses Cloudbeds’ open API to build technology around how the property actually operates

Union Square Plaza Hotel is an independent hotel in San Francisco’s theater district that is experimenting with AI-assisted tools built around its own operations. Using Cloudbeds’ open API, the team is exploring new ways to work with hotel data across rates, inventory, reservations, availability, and distribution.

How Islandshotel saved 6,400 hours across 18 properties in four months.

How Imlauer Hotels Connects Guest Reviews to Hotel Operations

Two Salzburg hotels replaced manual pricing and complex tools with automated revenue management. By switching to happyhotel, both now make faster decisions, reduce daily workload, and see measurable performance improvements.

How Brocket Hall Estate Cut Brand Standards Audit Time by 80% and Boosted Member NPS with Snapfix

Brocket Hall Estate replaced spreadsheets, WhatsApp groups and email chains with Snapfix. Brand standards audits, maintenance and daily checks now run through one visual system across a 540-acre estate.

750% ROI: The Mandala & hotelkit Housekeeping

The Mandala Hotel Berlin transformed its housekeeping operations with hotelkit, replacing time-consuming coordination and manual communication with digital workflows. The result: around 8 hours saved every day and one additional room cleaned per room attendant per day.

Ruby Group x hotelkit: Structured Growth Across 21+ Hotels

How Aura Hoteles is using Cloudbeds as the technology foundation for rapid expansion across Spain

Aura Hoteles is a technology-led hospitality company that grew from zero to six properties across Galicia within months of launching. With ambitions to expand across Spain and internationally, the group is using Cloudbeds as the foundation for a scalable, highly integrated operating model.

Pinemark: 35 years of doing hospitality their own way

Pinemark is a family-owned, 64-room hotel, guest house, and event space with more than 35 years of independent hospitality experience. With Cloudbeds, the team is bringing revenue, guest communication, training, and operations together in one place — leaving more time for the personal service that defines the brand.

Trianon Bonita Bay Saves Hours Each Week With a Faster, More User-Friendly PMS

How Bayerwaldhof Eases the Daily Guest Experience with Guestnet and a Solid PMS Connection

How Capilon Hotels Turns Guest Reviews Into Maintenance Tickets, Automatically, With MARA

Capilon Hotels runs a portfolio of independent boutique townhouse hotels across central London, with a lean team covering everything from reception to maintenance at every property. COO Sam Shepherd connected that team to MARA for reputation and guest intelligence, Mews as the PMS, and Flexkeeping for maintenance and housekeeping.

How Hotel Olden navigated a time‑sensitive PMS migration while preserving a luxury guest experience

How Pachmair 1453 Cut Staff from 35 to 25 Without Losing Its Premium Edge

A full renovation, a nine figure investment in euros, and a complete rethink of what a hotel operation looks like: Pachmair 1453 didn't just update its rooms, it rebuilt its entire guest experience around one idea. If a leaner team can deliver a more personal stay, that's a result worth paying attention to for any hotelier weighing up where to invest next.

K/S Atlantic Hotels Lowers Payment Costs and Simplifies Operations with Stayntouch Pay

How The Glenmore Inn & Convention Centre Found Operational Stability with Stayntouch

Switching PMS twice in under two years, because the first replacement turned out to be just as broken as the system it replaced, is the kind of story most hoteliers hope never happens to them. That's what The Glenmore Inn & Convention Centre, a 169-room hotel and convention centre in Calgary, Alberta, went through before switching to Stayntouch, the property management system its staff use to book reservations, check guests in and out, assign rooms, and process payments.

How VIP Hospitality Group Unified 11 Independent Properties on a Single, Customizable PMS

When the on-premise PMS that VIP Hospitality Group had relied on for nearly 20 years pushed its properties toward a new cloud-based version, the transition didn't go as promised. The new platform ran on Amazon's servers but functioned as little more than a re-skinned version of the old on-premise product, and it came with persistent bugs and integrations that couldn't keep pace with the rest of the industry. Around the same time, changes on the credit card processing side made continuing with the same setup even harder. Regional Director Stephen Davis, who oversees revenue management, systems configuration, and PMS-to-OTA mapping across the portfolio, led the search for a replacement. VIP Hospitality Group evaluated roughly two dozen PMS providers and ran demos on most of them before choosing Stayntouch