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Review of Infor

10
A great promising product
Revenue Manager from 500+ kamer Bed & Breakfast & Inns in Jakarta (Indonesia)
Geverifieerd
5 jaar geleden
Producten Beoordeeld
Omzetbeheersystemen
Wat vind je het leukst?
- Tool is easy to use and giving complete analysis that is relevant to the business - Up-to-date to the current business trend, even having a Covid-19 pandemic period as a seasonality
Wat vind je niet leuk of zou beter kunnen?
- With an understanding that during this pandemic period there bound to be challenges, communication could be improved, as response was a bit delayed due to payment status clarification that takes time. Unfortunately there are discrepancies on the system and thus affecting the OTB & forecast. However, once solved, follow up is quick and supportive.
5.0
Uitstekend
Ease of Use
5.0/5
Klantenservice
3.5/5
ROI
4.0/5
Implementatie
N/A
James R. from Infor replied
Hello, and thank you for taking the time to review Infor EzRMS. It's great to read that you find the tool easy to use. It's also good to hear that you managed to solve these discrepancies quickly. Thank you :)

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