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Review of Salesforce

8
I use Salesforce at the corporate level for a portfolio of hotel brands
Director
Geverifieerd
9 jaar geleden
Producten Beoordeeld
Hotelverkoopsoftware
Wat vind je het leukst?
They are an industry leader in the space. They allow for very complex data management. Personalization and dynamic content is core to their product. I use them mainly for email, while they do support other marketing channels.
Wat vind je niet leuk of zou beter kunnen?
The customer service has been a huge issue for us. Salesforce doesn't really have a hospitality focus and they're huge - so when we need help with custom configuration or bugs the turnaround and care is poor.
4.0
Zeer goed
Ease of Use
2.0/5
Klantenservice
1.0/5
ROI
3.0/5
Implementatie
2.0/5

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