Review of Salesforce

8
I use Salesforce at the corporate level for a portfolio of hotel brands
Director
Geverifieerd
9 jaar geleden
Beoordeelde producten
Wat vindt u het leukst?
They are an industry leader in the space. They allow for very complex data management. Personalization and dynamic content is core to their product. I use them mainly for email, while they do support other marketing channels.
Wat vindt u niet leuk of zou beter kunnen?
The customer service has been a huge issue for us. Salesforce doesn't really have a hospitality focus and they're huge - so when we need help with custom configuration or bugs the turnaround and care is poor.
4.0
Zeer goed
Gebruiksgemak
2.0/5
Klantenservice
1.0/5
ROI
3.0/5
Implementatie
2.0/5

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