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Review of Optii Solutions

10
Gaining accurate room cleaning times per room type and productivity
Housekeeping Manager from 200 to 499 kamer Boutique Hotels in Byron Bay (Australia)
Geverifieerd
6 jaar geleden
Producten Beoordeeld
Huishoudelijke software
Hulpmiddelen voor samenwerking tussen medewerkers
Software voor werknemersbetrokkenheid
Wat vind je het leukst?
* Gaining accurate room cleaning times per room type and productivity * Able to monitor when guests have checked out so we can prioritise turning the room around for an arrival * Prioritise and rush arrival rooms or guest daily services * Easy to assign cleans to other teams when required to maintain daily challenges for guest satisfaction * Prompt assistance and support by the Optii Team
Wat vind je niet leuk of zou beter kunnen?
* Traces from Opera to automatically assign to Optii (late checkouts, bed configurations, other special guest requirements) * When rooms have been rolled/held for cleaning, they do not show on the daily report with comments, team, day last cleaned
5.0
Uitstekend
Ease of Use
5.0/5
Klantenservice
4.5/5
ROI
5.0/5
Implementatie
4.5/5
Juan P. from Optii Solutions replied
Thank you for your excellent review of Optii, Susan! We are happy to hear you've had a great experience with our support team, and that our automated easy-friendly system allows your team to unleash its fullest potential in productivity, providing great turnaround times for your guests :) Thank you for your feedback about the traces -- our team works around the clock to develop new features and functionalities to further the hotel and guest experience. If there are any other features that you're interested in, please reach out to our team, we can't wait to keep building dynamic features for you and your team!

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