The implementation of Mews brought immediate benefits, including real-time updates to guest and staff-facing content, an intuitive interface, and enhanced communication between hotel departments. These improvements significantly boosted day-to-day efficiency and guest satisfaction.

Streamline Operations: The hotel sought to replace its legacy system with a more efficient platform that could quickly adapt to their needs. By adopting Mews, they aimed to simplify daily tasks, reduce manual work, and provide a centralized platform for managing various hotel services.

Enhance Guest Experience: Improving guest satisfaction was a key focus. The hotel aimed to offer smoother, faster, and more personalized service by streamlining check-in processes, enhancing communication, and providing real-time updates on room statuses and amenities.

Optimize Revenue Streams: Mari Jean Hotel recognized the need to maximize revenue through better management of their diverse offerings, such as rooms, poolside cabanas, parking, and special event spaces. Implementing Mews Spaces allowed for separate booking categories and automated reservation processes, leading to increased revenue from simplified bookings and enhanced service offerings.