项目面板是一款免费工具,仅向已认证的酒店从业者开放。它通过简化调研流程和沟通环节,让采用新技术变得更轻松。
摘要
我们分析了 43 条经验证的酒店经营者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的酒店类型和优先事项:
3RPMS 凭借基于云等独家功能脱颖而出。
Agilysys Hospitality Solutions 在易用性以及客户支持方面表现出色,尤其适合赌场住宿设施(4.5/5),并拥有原生电子邮件营销以及移动应用等独家功能。
基于 HTR 上 43 条经验证的酒店经营者评价的并排评分。
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| 起始价格 | 起价 $300/月 | 起价 $1,000/月 |
| 经验证的评价 | 0 | 43 |
在分析了 43 条经验证的评价后,3RPMS 用户最看重其 ,而 Agilysys Hospitality Solutions 用户则强调 用户友好型设计, 全面的功能, 定制和解决方案。点击任意主题查看评价者的反馈。
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System Integration
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各产品在不同酒店规模、类型和区域的 酒店运营软件(PMS) 供应商中的排名——基于各细分市场中酒店经营者的经验证评价。
按酒店规模
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| 小型(10-24 间客房) | — | #53 3 条评价 |
| 中型(25-74 间客房) ▾ | — | #45 7 条评价 |
| 大型(75-199 间客房) ▾ | — | #16 13 条评价 |
| 超大型(200+ 间客房) ▾ | — | #5 15 条评价 |
按酒店类型
| 细分市场 |
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| 精品酒店 ▾ | — | #37 15 条评价 |
| 豪华酒店 ▾ | — | #28 18 条评价 |
| 品牌/连锁酒店 ▾ | — | #31 8 条评价 |
按区域
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| 北美 ▾ | — | #17 36 条评价 |
| 亚太 | — | #28 1 条评价 |
Choosing between 3RPMS by 3RPMS and Agilysys PMS by Agilysys Hospitality Solutions hinges on your hotel’s specific needs. Both systems aim to streamline hotel operations, but they diverge significantly in complexity, feature depth, and market presence. 3RPMS offers a simplified, cloud-based approach, while Agilysys provides a comprehensive, feature-rich platform. What are your primary operational pain points, and which features matter most?
3RPMS and Agilysys PMS both aim to centralize hotel management, but their approaches differ. 3RPMS emphasizes ease of use with an intuitive interface designed for quick onboarding, making it suitable for smaller or mid-sized hotels seeking straightforward automation. Conversely, Agilysys PMS caters to larger, more complex properties with a broad suite of functionalities, including advanced integrations and automation features. Do you prioritize simplicity or depth in your PMS?
Given that 3RPMS has no recent reviews or a significant user base, its effectiveness remains uncertain, whereas Agilysys boasts 42 reviews with recent feedback from 12 hotels. Agilysys’s higher review count and recent activity suggest it is more tested and reliable, especially in dynamic hotel environments. Are you looking for a proven, well-reviewed system or an emerging alternative?
If your hotel needs a straightforward, cloud-based PMS that’s easy to set up and operate, 3RPMS could be the right choice, especially if minimizing IT complexity is a priority. Its lower price point at $300 per month makes it attractive for hotels with limited budgets or those new to PMS systems. However, if you require a platform with extensive features like multi-currency support, automated night audits, native email marketing, and integrated guest apps, Agilysys is better suited, despite its higher $1,000 monthly fee.
For hotels that prioritize ease of use, quick onboarding, and minimal training, 3RPMS’s lack of recent reviews and limited feature set may be a drawback. Conversely, if your hotel operates at a larger scale or in a highly competitive market demanding advanced automation and integrations, Agilysys’s broader capabilities and recent positive reviews make it the clearer choice. Which features align with your hotel’s growth plans?
3RPMS’s user ratings are unavailable, but its marketing emphasizes an intuitive interface designed for fast onboarding, suitable for staff with varied experience levels. However, the lack of recent reviews leaves doubt about its real-world usability and customer support. On the other hand, Agilysys scores a 4.36/5 for ease of use, with reviews highlighting its logical setup, straightforward navigation, and quick staff training. Users mention that although it has many buttons, they are easy to follow once learned.
Given the latest reviews, Agilysys appears more reliable regarding user-friendliness and support, especially for properties with seasonal staff or high turnover. Edge: Agilysys PMS.
3RPMS offers only 3 unique features, notably cloud-based operation, which simplifies access and updates. It provides core property management functionalities but lacks advanced automation, guest engagement, or revenue management tools.
Agilysys, however, offers 24 features not present in 3RPMS, including multi-currency, automated night audit, native email marketing, guest messaging, channel management, mobile check-in, shift planning, and revenue management modules. Its feature set supports complex operations and enhances guest engagement. Endorsed by reviews for its system integration and automation, Agilysys’s feature depth clearly surpasses 3RPMS.
Edge: Agilysys Hospitality Solutions.
Customer support ratings for 3RPMS are unavailable, and its review count is zero, making support quality impossible to assess. In contrast, Agilysys scores a 3.92/5, with reviews mentioning that support and onboarding are generally good but sometimes slow to respond, especially for enhancement requests. One reviewer notes that "support is responsive but can be slow," indicating room for improvement.
Given the recent reviews and more extensive user feedback, Agilysys’s support appears more established, though not flawless. The absence of recent 3RPMS feedback diminishes confidence in its support quality. Edge: Agilysys Hospitality Solutions.
With no reviews or ratings available for 3RPMS, evaluating user satisfaction is impossible. Agilysys, by contrast, has a 7.67/5 NPS score based on 42 reviews, with most recent reviews indicating a 4/5 rating overall. Hotel segments such as resorts and branded hotels rate Agilysys higher, particularly noting its system integration and automation.
The most recent positive feedback highlights its operational efficiencies and guest experience improvements, although some mention delays in product updates. The lack of recent reviews for 3RPMS keeps its rating unknown. Edge: Agilysys Hospitality Solutions.
3RPMS costs $300 per month with no implementation fee, offering a low-cost option for hotels seeking a basic PMS solution. It does not offer a freemium model or a trial period beyond 30 days. Agilysys’s pricing is $1,000 monthly, with no free trial, reflecting its broader feature set and enterprise focus.
While 3RPMS’s lower price is appealing, it may limit capabilities, whereas Agilysys’s higher cost aligns with its more extensive functionalities. Pricing structures suggest 3RPMS targets smaller hotels or those cautious about investment, while Agilysys caters to larger, feature-demanding properties. Which budget aligns with your operational needs?
Not ideal if:
Not ideal if:
At its core, 3RPMS provides a straightforward, cloud-based platform suitable for smaller hotels or operators seeking a low-cost, easy-to-use solution. However, its lack of recent reviews and limited features make it risky for hotels needing advanced automation or scalability.
Agilysys, with its broad feature set, high user ratings, and recent positive reviews, suits larger or more complex hotels aiming for comprehensive operational control and guest engagement. Its higher price reflects that added functionality, but it’s proven to support busy, growth-oriented properties well.
If your hotel needs a reliable, well-reviewed system with extensive features, Agilysys is the clear choice. For smaller operations or those with very basic needs, 3RPMS could suffice—but with caution due to limited recent feedback and feature depth.
酒店运营软件(PMS) 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的酒店规模申请定制报价。
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| 起始价格 | 起价 $300/月 | 起价 $1,000/月 |
这些是每个供应商配置的功能,按功能组进行整理——与供应商后台中显示的数据相同。展开任意功能组即可并排比较功能。
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会计与金融
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| 直接计费 | ||
| RevPaR 和 ADR 报告 | ||
| 多币种 | ||
| 交易电子邮件(预订、作品集等) | ||
| 自动夜间审计 | ||
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营销与电子商务
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| 访客通信(短信) | ||
| 原生电子邮件营销 | ||
| 客人资料 | ||
| 客户关系管理 | ||
| 礼品卡 | ||
| 频道管理员 | ||
| 预订引擎 | ||
| 交易电子邮件(预订、作品集等) | ||
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管理和配置
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| 集中的用户和角色管理 | ||
| 多种语言 | ||
| 基于云 | ||
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用户管理
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| 访客通信(短信) | ||
| 客人资料 | ||
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| 交易电子邮件(预订、作品集等) | ||
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前台
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| 移动设备笔记和任务(语音转文本) | ||
| 移动应用 | ||
| 自动夜间审计 | ||
| 日历视图 | ||
| 多种语言 | ||
| 任务管理 | ||
| 自动提醒 | ||
| 客人资料 | ||
| 平板电脑/自助服务终端值机 | ||
| 付款请求 | ||
| 集中消息传递 | ||
| 自动空间优化 | ||
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群组管理
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宾客体验
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| 集成身份证和护照扫描仪 | ||
| 数字注册 | ||
| 访客应用 | ||
| 网上值机 | ||
| 在线结帐 | ||
| 来宾消息 | ||
| 交易电子邮件(预订、作品集等) | ||
| 身份证扫描和注册预填 | ||
| 大堂售货亭 | ||
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家政
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| 管家模块 | ||
| 家政移动应用程序 | ||
| 实时状态更新 | ||
| 自动分配 | ||
| 实时报告 | ||
| 轮班计划 | ||
| 员工信息 | ||
| 在线结帐 | ||
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付款
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| 集成支付终端和读卡器 | ||
| 直接计费 | ||
| 多币种 | ||
| 交付过程 | ||
| 付款请求 | ||
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预订管理
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| RevPaR 和 ADR 报告 | ||
| 礼品卡 | ||
| 频道管理员 | ||
| 综合 CRS | ||
| 拖放磁带图 | ||
| 费率管理 | ||
| 自动空间优化 | ||
| 基于规则的房间分配 | ||
| 交易电子邮件(预订、作品集等) | ||
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收入管理
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| RevPaR 和 ADR 报告 | ||
| 自定义费率 | ||
| 辅助收入跟踪 | ||
| 收益管理模块 | ||
| 基本定价 | ||
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税务与合规
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| 符合 PCI 标准 | ||
| 符合 GDPR | ||
| SOC2 投诉 | ||
| 税务配置 | ||
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支持与培训
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| 在线 24/7 支持 | ||
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食品与饮料
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温泉
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| 水疗和健康模块 |
酒店经营者喜爱的方面
该系统用户友好,易于操作,这对于季节性员工的酒店来说至关重要,因为它可以减少培训时间。这对于快速员工入职至关重要。
该产品提供一系列功能,包括处理完整的客人旅程和前台、水疗、销售等服务的各种模块,所有这些都来自单一供应商。
该公司以根据具体业务挑战定制解决方案并积极响应客户反馈而闻名。定制解决方案可满足独特的房地产需求。
酒店经营者提出异议的方面
一些评论提到,增强功能请求延迟,支持响应速度变慢,影响了服务质量。客户期望更快的沟通和更新。
Agilysys Versa is praised for seamlessly integrating various systems, which improves operational efficiency. This integration covers F&B, Sales, PMS,... Agilysys Versa is praised for seamlessly integrating various systems, which improves operational efficiency. This integration covers F&B, Sales, PMS, and more, helping streamline operations.
独特功能
评分差异最大的方面
这取决于您的需求。3RPMS 和 Agilysys PMS 共享许多核心 Property Management Systems 功能,但各有独特的能力。3RPMS 提供 15 个经验证的集成合作伙伴,而 Agilysys PMS 提供 23 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速上手。Agilysys PMS 在易用性方面领先,评分为 4.4/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按酒店规模筛选评价,了解与您类似的酒店的反馈。
3RPMS:否。Agilysys PMS:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店经营者客观比较酒店科技产品。3RPMS 的 HT Score 为 0,Agilysys Hospitality Solutions 的为 69。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
根据您酒店的情况量身定制的推荐