The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
各产品在不同物业规模、类型和区域的 预订引擎 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
|
bookeasy |
|---|---|---|
| 小型(10-24 间客房) ▾ | #22 11 条评价 | — |
| 中型(25-74 间客房) ▾ | #15 36 条评价 | — |
| 大型(75-199 间客房) ▾ | #7 26 条评价 | — |
| 超大型(200+ 间客房) ▾ | #9 6 条评价 | — |
按物业类型
| 细分市场 |
|
bookeasy |
|---|---|---|
| 精品酒店 ▾ | #17 32 条评价 | — |
| 豪华酒店 ▾ | #12 41 条评价 | — |
| 品牌/连锁酒店 ▾ | #10 34 条评价 | — |
| 长住酒店 ▾ | #14 11 条评价 | — |
按区域
| 细分市场 |
|
bookeasy |
|---|---|---|
| 北美 ▾ | #7 39 条评价 | — |
| 欧洲 ▾ | #19 14 条评价 | — |
| 亚太 ▾ | #16 10 条评价 | — |
| 中东 ▾ | #7 8 条评价 | — |
When choosing a booking engine, your hotel needs a solution that increases direct bookings, offers robust features, and integrates smoothly into existing systems. Both Amadeus’ iHotelier® Booking Engine and bookeasy aim to streamline reservations, but they differ significantly in market presence, feature set, and user feedback. Your decision should rest on your hotel’s size, complexity, and regional presence.
Amadeus, with its extensive review base and recent data, is clearly the more established player, especially suited for hotels seeking deep integration, advanced features, and global support. bookeasy, while potentially more accessible for smaller or regional operators, lacks recent reviews and a broader feature set. Do you prioritize proven scalability or a more niche, straightforward solution?
Amadeus offers a comprehensive booking engine with a rich feature set and a broad global footprint, making it an ideal choice for hotels aiming for sophisticated direct booking strategies. Its platform includes advanced tools like multi-currency support, loyalty integration, and A/B testing, which are absent in bookeasy.
In contrast, bookeasy’s limited market presence and lack of recent reviews suggest it might be better suited for smaller, regional operators or businesses with straightforward booking needs. Amadeus’s 93 reviews and recent user feedback give it a clear edge in reliability and ongoing support.
If your hotel needs a scalable, feature-rich booking engine with strong global support, go with Amadeus. It’s especially suitable for independent, branded, or resort properties that want advanced analytics, multi-lingual interfaces, and extensive integrations.
If your hotel operates on a smaller scale or regionally, and you prioritize simplicity over comprehensive features, bookeasy might suffice. However, given the lack of recent reviews and a limited feature set, Amadeus remains the stronger choice for most hotels seeking proven performance and ongoing updates.
Amadeus’s platform scores 4.25/5 for ease of use, with a high onboarding rating of 4.01/5, reflecting its relatively intuitive interface and good support in initial setup. Reviewers mention that although the system can be complex initially, daily use becomes friendlier with help and training.
bookeasy’s interface and usability details are unavailable, but its lack of recent reviews indicates limited current user feedback to assess ease of use. Based on Amadeus’s positive ratings and recent feedback, Edge: Amadeus.
Amadeus offers 36 unique features, including mobile optimization, pre- and post-stay emails, automated reporting, loyalty program integration, multi-currency/multilingual options, and Google Hotel Ads. These features support a sophisticated, personalized guest experience and revenue growth.
bookeasy provides a basic reservation management system with no additional features listed, which limits its capacity for complex marketing or revenue strategies. Amadeus’s feature depth makes it a clear winner. Edge: Amadeus.
Amadeus’s support scores 3.22/5, with mixed reviews mentioning slow responses and inconsistent support. Some hoteliers praise their dedicated account managers, while others cite delays in issue resolution.
There’s no recent support data for bookeasy, suggesting limited current user engagement and feedback. Given Amadeus’s extensive review history and recent data, Edge: Amadeus.
Amadeus boasts 104 verified partners, including top names like Yanolja, Priority Software, and RevControl, offering extensive integration options. These integrations streamline operations across PMS, GDS, marketing, and revenue tools, reducing manual work.
bookeasy only has one verified partner, limiting its connectivity and scalability. For hotels needing broad, proven integrations, Amadeus clearly leads. Edge: Amadeus.
Amadeus has an overall rating of 4.39/5 based on 93 reviews, with an 87% likelihood to recommend, and high ratings from independent and boutique hotels (4.36/5 and 4.61/5). Recent reviews praise its revenue growth tools and integration capabilities.
There are no recent reviews for bookeasy, making it impossible to gauge current user sentiment. Given the substantial feedback and high ratings, Edge: Amadeus.
Both products do not publicly disclose detailed pricing, but Amadeus’s platform typically involves implementation fees and ongoing costs, reflecting its enterprise focus. bookeasy’s pricing is not specified, likely positioning it as a more affordable or straightforward option.
Since exact prices are unavailable, your decision should focus on value and features rather than cost alone, with Amadeus offering a clear return on investment for larger hotels.
Not ideal if: your hotel is small with minimal online marketing needs or regional with limited technical support.
Not ideal if: your hotel requires advanced features, global support, or extensive integrations.
Amadeus stands out as the more established, feature-rich booking engine with a strong review base and recent positive feedback. Its broad integration network and global presence make it the better fit for larger or international hotels.
Choose Amadeus if your hotel needs a robust platform capable of supporting complex revenue strategies, multi-language interfaces, and extensive integrations. It’s the clear choice for hotels prioritizing growth, automation, and data-driven decisions.
Opt for bookeasy only if your hotel operates regionally or on a small scale, with simple booking requirements and limited integration needs. Its lack of recent reviews and limited features suggest it’s best suited for basic reservation management rather than strategic growth.
In summary: For most hotels looking for a proven, extensive, and feature-rich booking engine, Amadeus is the superior option. Its large review count, recent feedback, and comprehensive capabilities make it the dependable choice to support your hotel’s growth and efficiency.
酒店从业者喜爱的方面
TravelClick 因其易用性而受到酒店员工和最终用户的一致好评。其预订引擎被描述为直观的,有助于顺利处理预订和价格管理。这种用户友好性是一个关键的卖点。
许多酒店经营者称赞 TravelClick 能够通过先进的定价引擎、促销工具以及与各种渠道的更好整合来增加收入。他们提到了多费率显示、限时抢购和新的 Web 4.0 平台等... 许多酒店经营者称赞 TravelClick 能够通过先进的定价引擎、促销工具以及与各种渠道的更好整合来增加收入。他们提到了多费率显示、限时抢购和新的 Web 4.0 平台等功能,这些功能显著提高了直接预订量和总体收入。
人们对客户服务的看法褒贬不一。虽然一些用户称赞客户服务周到且乐于助人,但也有很多人抱怨响应速度慢、解决问题困难。这种不一致是潜在买家需要考虑的重要因素... 人们对客户服务的看法褒贬不一。虽然一些用户称赞客户服务周到且乐于助人,但也有很多人抱怨响应速度慢、解决问题困难。这种不一致是潜在买家需要考虑的重要因素。
酒店从业者提出异议的方面
TravelClick 与各种系统(包括 PMS 和支付网关)的强大集成受到高度赞赏。许多评论都强调无缝连接支持各种功能,并通过统一界面简化管理。
尽管该系统具有诸多优势,但一些用户仍表示其可用性存在挑战,他们指出界面复杂,某些功能的学习难度较大。这种复杂性可能会妨碍系统的最佳使用,尤其是对于经验... 尽管该系统具有诸多优势,但一些用户仍表示其可用性存在挑战,他们指出界面复杂,某些功能的学习难度较大。这种复杂性可能会妨碍系统的最佳使用,尤其是对于经验不足的用户而言。
独特功能
评分差异最大的方面
这取决于您的需求。Amadeus – iHotelier® Booking Engine 和 bookeasy 共享许多核心 Booking Engine 功能,但各有独特的能力。Amadeus – iHotelier® Booking Engine 提供 104 个经验证的集成合作伙伴,而 bookeasy 提供 1 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Amadeus – iHotelier® Booking Engine 在易用性方面领先,评分为 4.3/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Amadeus – iHotelier® Booking Engine:否。bookeasy:否。 两款产品目前均不提供免费版。大多数 Booking Engine 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Amadeus 的 HT Score 为 72,bookeasy 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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