The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 898 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
ASA Hotelsoftware 表现出色 在 customer support and ROI 方面 ,拥有独特功能如 On premise and Mobile Device Notes & Tasks (Voice-to-Text).
Mews 表现出色 在 ease of use 方面 — 尤其适合 independent 类型的物业 (4.9/5) ,拥有独特功能如 Guest CRM and Guest profiles.
基于 HTR 上 898 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | From $1,000/mo | From $900/mo |
| 经验证的评价 | 11 | 887 |
在分析了 898 条经验证的评价后,ASA Hotelsoftware 用户最看重其 ,而 Mews 用户则强调 ease of use, automation and integrations, customizability and flexibility。点击任意主题查看评价者的反馈。
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Ease of Use
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Automation and Integrations
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入职和支持
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Billing and Invoicing
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报告和分析
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Multi-Property Management
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各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
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| 小型(10-24 间客房) ▾ | #49 4 条评价 | #3 329 条评价 |
| 中型(25-74 间客房) ▾ | #43 6 条评价 | #1 397 条评价 |
| 大型(75-199 间客房) ▾ | — | #3 45 条评价 |
| 超大型(200+ 间客房) ▾ | — | #3 49 条评价 |
按物业类型
| 细分市场 |
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| 精品酒店 ▾ | #61 1 条评价 | #1 483 条评价 |
| 豪华酒店 ▾ | #51 2 条评价 | #5 220 条评价 |
| 品牌/连锁酒店 ▾ | #59 1 条评价 | #2 170 条评价 |
| 长住酒店 ▾ | #39 2 条评价 | #1 130 条评价 |
按区域
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| 北美 ▾ | — | #8 106 条评价 |
| 欧洲 ▾ | #27 11 条评价 | #1 660 条评价 |
| 亚太 ▾ | — | #10 17 条评价 |
| 中东 ▾ | — | #28 8 条评价 |
Choosing between ASA Hotelsoftware and Mews PMS hinges on your hotel’s specific needs, operational scale, and strategic priorities. Both products aim to streamline hotel management, but they diverge significantly in features, market presence, and user feedback. ASA offers a more traditional, feature-rich platform with a strong presence in Europe, while Mews excels in cloud-based automation, integrations, and global reach. How do you decide which fits your hotel best?
ASA Hotelsoftware is a longstanding, award-winning solution with over 11 reviews in the last six months and a near-perfect overall rating of 5/5, making it highly endorsed by current users. It provides a comprehensive suite of modules, including unique features like Spa & Wellness and mobile device notes, appealing to resorts and larger properties. Conversely, Mews, with 758 reviews and a 4.62/5 rating, is praised for its modern, cloud-native approach, extensive integrations, and scalable platform suited for diverse hotel types globally. Do you prioritize a proven, feature-heavy system or a flexible, innovative cloud platform?
If your hotel requires a highly customizable, on-premise solution with specific modules like spa management and detailed staff task features, ASA is the better fit. It’s favored by resorts and properties that need robust operational tools and are comfortable with traditional software deployment. But if you need a cloud-based platform with over 336 integrations, automation, and a global presence, Mews offers faster scalability and easier integration with third-party apps. For hotels seeking long-term growth and automation, Mews is the clearer choice.
ASA Hotelsoftware scores 4.73/5 for ease of use, with reviews highlighting its straightforward, logical interface and helpful onboarding. Users appreciate its simple navigation, even for staff unfamiliar with hotel management systems. However, some note that implementing complex pricing models can be challenging, which might slow staff adoption initially. Mews slightly edges ahead with a 4.7/5 rating, praised for its intuitive, modern design and seamless cloud access, minimizing onboarding hurdles and encouraging quick staff adoption. Edge: Mews.
ASA boasts 43 shared features plus three exclusive modules: Spa & Wellness, On-premise deployment, and Mobile Device Notes & Tasks. Its unique features cater well to resorts or hotels with specialized needs. In contrast, Mews offers 16 features exclusive to its platform, including Booking Engine, Guest CRM, Channel Manager, and integrated CRS, supporting automation and guest engagement. While ASA covers more hotel-specific functions, Mews leads with automation and third-party connectivity. Edge: ASA Hotelsoftware.
ASA Hotelsoftware is highly rated at 4.73/5, with reviews praising its dedicated contact persons and ongoing support despite constant evolution. Users say, “ASA support is responsive and always available,” which fosters confidence in their operational continuity. Mews scores 4.27/5, with positive comments about its onboarding and ongoing support, but some reviews mention occasional bugs that are resolved swiftly. Given the recent reviews and higher ratings, ASA support currently outperforms Mews. Edge: ASA Hotelsoftware.
Mews's marketplace boasts over 1,000 integrations, with 336 verified partners, including major channel managers, revenue tools, and guest apps. ASA, with 49 verified partners, covers essential integrations but lags behind Mews in breadth. Shared partners like Onity and RateBoard are common, but Mews’s extensive ecosystem enables more flexible tech stacks. For hotels prioritizing deep integration options, Mews is the better choice. Edge: Mews.
ASA’s ratings are stellar, with a 5/5 overall rating and a 10/5 NPS score based on recent reviews, mainly from resorts and larger properties in Europe. Mews, with a 4.62/5 rating and a 9.12/5 NPS, is highly regarded globally, especially among independent hotels, boutique properties, and hostels. Recent feedback indicates Mews’s ease of use and automation resonate strongly. For overall user satisfaction, ASA holds a slight edge due to its higher ratings. Edge: ASA Hotelsoftware.
ASA’s base price is $1,000 with no trial or freemium options, reflecting its traditional licensing model. Mews charges $900 as a base fee, also without a free trial, but its cloud-based nature means more scalable pricing options might be available through custom quotes. Both platforms lack transparent tiered pricing publicly, so costs depend on property size and modules. For straightforward budgeting, Mews’s slightly lower entry point may appeal, but detailed quotes are recommended.
Not ideal if:
Not ideal if:
ASA Hotelsoftware is a solid choice for established, larger properties or resorts that need extensive operational modules and prefer local deployments. Its high review scores and specialized features make it suitable for hotels with complex management needs. Mews, on the other hand, is ideal for modern, tech-savvy hotels aiming for automation, quick scalability, and broad integrations, especially in dynamic, multi-property portfolios.
Choose ASA if your hotel values detailed local control and comprehensive modules. Opt for Mews if you prioritize cloud flexibility, automation, and a wide ecosystem that supports innovation. For most hotels today, Mews’s recent growth, high reviews, and rapid feature evolution make it the stronger pick.
This detailed comparison should help you confidently decide which PMS aligns best with your hotel’s goals and operational model.
物业管理系统 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
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| Starting Price | From $1,000/mo | From $900/mo |
根据 HTR 的产品数据库,ASA Hotel Software 和 Mews PMS 共享 43 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
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| 在前提 | ||
| 多币种 | ||
| 多种语言 | ||
| 客人资料 | ||
| 客户关系管理 | ||
| 水疗和健康模块 | ||
| 移动设备笔记和任务(语音转文本) | ||
| 预订引擎 | ||
| 频道管理员 |
显示主要差异。这两款产品之间还有 7 项功能存在差异。
我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
该目标暂无已发布的案例研究。
"It was vital for us to find a hospitality cloud that would give us the freedom to innovate and move quickly with new technology – that’s one of the main reasons we chose Mews."
该目标暂无已发布的案例研究。
"Since moving to Mews, we can be so much more agile in how we operate, both in terms of how we engage with guests and testing out new integrations and tools through Mews Marketplace..."
该目标暂无已发布的案例研究。
"We want to provide the best hospitality for guests anywhere in the country, and Mews is definitely the right solution to help us achieve that goal."
独特功能
酒店从业者喜爱的方面
Many reviews highlight the user-friendliness of Mews, citing its intuitive interface that simplifies tasks across various hotel operations. Users find... Many reviews highlight the user-friendliness of Mews, citing its intuitive interface that simplifies tasks across various hotel operations. Users find the platform easy to navigate, which aids in quicker team onboarding and daily use.
Reviews frequently praise Mews for its automation of routine tasks like check-in, billing, and invoicing, reducing manual workload and minimizing erro... Reviews frequently praise Mews for its automation of routine tasks like check-in, billing, and invoicing, reducing manual workload and minimizing errors. Users appreciate the extensive integration options with other tools, which streamline overall operations and enhance efficiency.
Mews allows customization to fit diverse business needs, from rate structures to integration setups. Users appreciate this flexibility, although they... Mews allows customization to fit diverse business needs, from rate structures to integration setups. Users appreciate this flexibility, although they note room for improvement in adapting complex booking conditions and enhancing user-friendly navigation for settings.
酒店从业者提出异议的方面
Users point out that while Mews offers efficient billing processes, there are complexities and areas needing improvement, such as handling group billi... Users point out that while Mews offers efficient billing processes, there are complexities and areas needing improvement, such as handling group billings, splits, and providing more customizable invoice formats. This can affect the ease of financial operations within the system.
虽然 Mews 提供了可靠的报表和分析功能,但一些评论指出,它需要更多可定制和灵活的报表功能。用户希望获得更细致的数据洞察,尤其是在预订和收入分析方面。
排名更高的方面
独特功能
评分差异最大的方面
这取决于您的需求。ASA Hotel Software 和 Mews PMS 共享许多核心 Property Management Systems 功能,但各有独特的能力。ASA Hotel Software 提供 49 个经验证的集成合作伙伴,而 Mews PMS 提供 336 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。ASA Hotel Software 在易用性方面领先,评分为 4.7/5 对比 4.7/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
ASA Hotel Software:否。Mews PMS:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。ASA Hotelsoftware 的 HT Score 为 0,Mews 的为 99。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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