The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 41 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
ASA Hotelsoftware 表现出色 ,拥有独特功能如 Mobile App and On premise.
MISTER BOOKING 表现出色 在 支持质量 方面 ,拥有独特功能如 Guest Messaging and Employee Messaging.
基于 HTR 上 41 条经验证的酒店从业者评价的并排评分。
| HTScore |
|
|
| 推荐可能性 |
|
|
| 易用性 |
|
|
| 客户支持 |
|
|
| 性价比 |
|
|
| 起始价格 | From $1,000/mo | Contact sales |
| 经验证的评价 | 11 | 30 |
在分析了 41 条经验证的评价后,ASA Hotelsoftware 用户最看重其 ,而 MISTER BOOKING 用户则强调 支持质量, 可定制的功能, 人体工程学和设计。点击任意主题查看评价者的反馈。
|
|
|
|---|---|
| 优点 | |
|
+
支持质量
▾
|
|
|
+
可定制的功能
▾
|
|
|
+
人体工程学和设计
▾
|
|
|
+
运营效率
▾
|
|
| 缺点 | |
|
−
报告生成
▾
|
|
|
−
预订引擎
▾
|
|
|
−
连接问题
▾
|
|
各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
|
|
|---|---|---|
| 小型(10-24 间客房) ▾ | #49 4 条评价 | #33 14 条评价 |
| 中型(25-74 间客房) ▾ | #43 6 条评价 | #45 4 条评价 |
按物业类型
| 细分市场 |
|
|
|---|---|---|
| 精品酒店 ▾ | #61 1 条评价 | #40 10 条评价 |
| 豪华酒店 ▾ | #51 2 条评价 | #35 7 条评价 |
| 品牌/连锁酒店 | #59 1 条评价 | #46 3 条评价 |
| 长住酒店 | #39 2 条评价 | — |
按区域
| 细分市场 |
|
|
|---|---|---|
| 欧洲 ▾ | #27 11 条评价 | #19 25 条评价 |
| 亚太 | — | #36 1 条评价 |
Choosing the right property management system (PMS) directly impacts your hotel's efficiency, guest satisfaction, and revenue. Both ASA Hotelsoftware and Misterbooking address core hotel operations—reservation management, guest data, and distribution—but they diverge significantly in scope and scale. ASA Hotelsoftware offers a broader set of features, including modules like spa management and guest CRM, while Misterbooking emphasizes online distribution and channel management. Which system aligns better with your hotel’s specific needs?
Both ASA Hotelsoftware and Misterbooking aim to streamline hotel operations, but they prioritize different aspects. ASA Hotelsoftware's extensive feature set—including automation, mobile apps, and integrated ID scanning—makes it ideal for hotels seeking comprehensive control across departments. Misterbooking, however, concentrates on reservation centralization, distribution, and online booking efficiency, making it more suited for independent hotels that rely heavily on direct bookings and OTA integrations.
While ASA boasts a near-perfect overall rating of 5/5 backed by only 11 reviews, Misterbooking scores 4.78/5 with 29 reviews, indicating a larger, more recent user base. The absence of recent ASA reviews means its data may be less current than Misterbooking’s, which has fresh feedback from hoteliers active in the last six months. Are you looking for a broad management solution or a specialized booking and distribution tool?
If your hotel needs a versatile, all-in-one PMS supporting multiple departments—spa, housekeeping, guest CRM—ASA Hotelsoftware is the better choice. Its wide feature set (27 shared features plus 19 unique ones) makes it ideal for resorts or larger properties aiming for operational integration. Conversely, if your focus is on maximizing direct bookings, seamless OTA connections, and distribution management, Misterbooking's specialized tools and strong channel integration make it the smarter pick.
For hotels prioritizing guest data management and automation, ASA’s modules like digital registration and guest CRM are compelling. For smaller hotels or independent properties needing reliable, scalable online distribution, Misterbooking excels with its integrated booking engine and channel manager.
Both platforms earn high ease-of-use ratings—ASA scores 4.73/5, and Misterbooking 4.71/5—indicating they are user-friendly. ASA’s interface is praised for its logical layout and the ability to find solutions quickly, with reviews noting staff find it straightforward to learn, even for new users. Misterbooking’s interface is similarly appreciated, especially for its visual reservation management, though some users wish for a more modernized aesthetic.
Onboarding experiences are comparable, with ASA at 4.6/5 and Misterbooking at 4.67/5, reflecting smooth implementation processes. However, Misterbooking’s support responsiveness and ongoing assistance provide an advantage, especially for hotels with less technical staff. Edge: ASA.
ASA Hotelsoftware offers a wider array of features—19 exclusive modules including a spa & wellness module, guest CRM, integrated ID scanner, and mobile app—making it suitable for hotels requiring deep operational control. Misterbooking, with only six unique features, emphasizes core booking functionalities like a booking engine, channel manager, automated reminders, and guest messaging.
Both platforms share 27 features, but ASA’s additional modules for housekeeping, task management, and guest engagement expand its capabilities significantly. Meanwhile, Misterbooking’s strengths lie in distribution tools and automation. The choice hinges on whether your hotel needs a full operational suite or a streamlined focus on online distribution. Edge: ASA.
ASA’s support rating sits at 4.73/5, while Misterbooking edges slightly higher at 4.79/5, indicating strong service and support from both companies. Reviewers praise Misterbooking’s responsiveness and helpfulness, with comments like, “They are always very helpful and easy to work with.” ASA users appreciate their dedicated contact persons, though some note that certain issues could be resolved faster.
Given the recent reviews and higher NPS score (9.31/5 for Misterbooking vs 10/5 for ASA), Misterbooking’s support currently has a slight edge. Both are reliable, but Misterbooking’s responsiveness and proactive support make it the better option. Edge: Misterbooking.
ASA Hotelsoftware connects to 49 verified partners, nearly double Misterbooking’s 26. Shared integrations include major players like Customer Alliance and RoomPriceGenie. ASA’s broader partner network allows more flexibility across different hotel tech needs, especially for larger properties with complex systems.
Misterbooking’s 26 integrations are primarily focused on booking channels, GDS, and revenue management tools, which cover the essentials for distribution-focused hotels. If extensive third-party integration is critical, ASA’s wider network provides a distinct advantage. Edge: ASA.
Misterbooking’s average rating of 4.78/5 is based on 29 recent reviews, with high scores across hotel segments like boutique, city center, and resorts. Hoteliers especially appreciate its ease of use, intuitive booking management, and strong support.
ASA, with a perfect 5/5 rating from only 11 reviews, is highly regarded but has limited recent feedback, which may affect confidence in its current performance. Larger hotels and resorts tend to favor ASA’s extensive features, but for overall satisfaction, Misterbooking’s larger, more recent review pool indicates higher user approval. Edge: Misterbooking.
ASA Hotelsoftware’s listed base price is $1,000, with no mention of additional implementation fees or monthly charges. This straightforward pricing makes it appealing for hotels seeking predictable costs.
Misterbooking’s pricing details are not publicly available, but the absence of listed fees suggests a custom quote based on hotel size and needs. Both solutions lack a free tier or trial information, so your team should request quotes directly. Given the transparent pricing, ASA offers a clearer cost structure.
ASA is best suited for properties looking to scale and streamline multiple operational facets, especially those in Europe with a preference for integrated modules.
Misterbooking fits hotels prioritizing distribution and reservation automation over department-specific features.
ASA Hotelsoftware offers a comprehensive management system with extensive modules, making it suitable for large resorts and hotels needing integrated operations. Its broad feature set supports operational control across departments, ideal for hotels that want an all-in-one platform.
Misterbooking is tailored for independent hotels and small chains focusing on distribution, online bookings, and automation. Its user-friendly interface and strong support make it a reliable choice for hotels aiming to increase direct bookings and streamline reservations.
If your hotel requires deep operational control and multi-department integration, ASA is the better fit. For hotels that prioritize online presence, distribution, and ease of reservation management, Misterbooking is the smarter choice.
In conclusion: Choose ASA Hotelsoftware if you need a full-suite PMS with advanced modules and broad customization. Opt for Misterbooking if your focus is on booking automation, distribution, and straightforward reservation handling. Both are capable, but your hotel’s specific operational needs will determine the best fit.
物业管理系统 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
|
|
|
|
|---|---|---|
| Starting Price | From $1,000/mo | — |
根据 HTR 的产品数据库,ASA Hotel Software 和 Misterbooking (PMS) 共享 27 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
| 功能 |
|
|
|---|---|---|
| 员工信息 | ||
| 在前提 | ||
| 客户关系管理 | ||
| 数字注册 | ||
| 来宾消息 | ||
| 水疗和健康模块 | ||
| 移动应用 | ||
| 符合 PCI 标准 | ||
| 自动提醒 | ||
| 集成身份证和护照扫描仪 | ||
| 预订引擎 | ||
| 频道管理员 |
显示主要差异。这两款产品之间还有 13 项功能存在差异。
排名更高的方面
独特功能
酒店从业者喜爱的方面
支持团队的响应能力和效率一再被强调。无论是通过电话还是其他方式,他们的可用性和快速解决问题的能力对用户来说都是一大优势。
用户看重的是能够根据特定需求定制自己的账户。这种灵活性使 Misterbooking 能够很好地适应各种酒店运营,并提高了用户满意度。
虽然该软件功能强大、效率高,但用户指出其设计和人体工程学方面还有待改进。建议包括让布局更加人性化,以及更新一些过时的页面。
酒店从业者提出异议的方面
提到需要更高效、更详细的统计工具或报告。用户认为改进这些功能可以带来更好的运营洞察力和决策能力。
预订引擎存在一些批评,例如照片上传选项不足和限制管理。用户建议在这些方面进行改进,以进一步完善系统。
排名更高的方面
独特功能
这取决于您的需求。ASA Hotel Software 和 Misterbooking (PMS) 共享许多核心 Property Management Systems 功能,但各有独特的能力。ASA Hotel Software 提供 49 个经验证的集成合作伙伴,而 Misterbooking (PMS) 提供 26 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。ASA Hotel Software 在易用性方面领先,评分为 4.7/5 对比 4.7/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
ASA Hotel Software:否。Misterbooking (PMS):否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。ASA Hotelsoftware 的 HT Score 为 0,MISTER BOOKING 的为 14。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
产品推荐顾问