The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 328 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
Assa Abloy 表现出色 .
Clock 表现出色 在 ease of use and customer support 方面 — 尤其适合 independent 类型的物业 (4.8/5) ,拥有独特功能如 Payment processing and Revenue management module.
基于 HTR 上 328 条经验证的酒店从业者评价的并排评分。
| HTScore |
|
|
| 推荐可能性 |
|
|
| 易用性 |
|
|
| 客户支持 |
|
|
| 性价比 |
|
|
| 起始价格 | Contact sales | From $600/mo |
| 经验证的评价 | 0 | 328 |
在分析了 328 条经验证的评价后,Assa Abloy 用户最看重其 ,而 Clock 用户则强调 功能丰富, 运营效率, 响应式支持和定期更新。点击任意主题查看评价者的反馈。
| Assa Abloy |
|
|---|---|
| 优点 | |
|
+
功能丰富
▾
|
|
|
+
运营效率
▾
|
|
|
+
响应式支持和定期更新
▾
|
|
|
+
易于培训使用
▾
|
|
| 缺点 | |
|
−
错误消息
▾
|
|
|
−
报告功能
▾
|
|
各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 | Assa Abloy |
|
|---|---|---|
| 小型(10-24 间客房) ▾ | — | #11 117 条评价 |
| 中型(25-74 间客房) ▾ | — | #7 157 条评价 |
| 大型(75-199 间客房) ▾ | — | #17 9 条评价 |
| 超大型(200+ 间客房) ▾ | — | #11 5 条评价 |
按物业类型
| 细分市场 | Assa Abloy |
|
|---|---|---|
| 精品酒店 ▾ | — | #8 165 条评价 |
| 豪华酒店 ▾ | — | #11 80 条评价 |
| 品牌/连锁酒店 ▾ | — | #8 62 条评价 |
| 长住酒店 ▾ | — | #9 27 条评价 |
按区域
| 细分市场 | Assa Abloy |
|
|---|---|---|
| 北美 ▾ | — | #17 30 条评价 |
| 欧洲 ▾ | — | #3 228 条评价 |
| 亚太 ▾ | — | #11 13 条评价 |
| 中东 | — | #17 2 条评价 |
Choosing the right property management system (PMS) can dramatically impact your hotel's operations, guest satisfaction, and revenue. Both Assa Abloy and Clock PMS aim to streamline hotel management, but they approach this goal very differently. Assa Abloy, primarily known for its access solutions, offers a PMS with no recent reviews or substantial user feedback, making it difficult to assess its current effectiveness. Clock, on the other hand, boasts over 250 recent reviews, a high overall rating, and a broad feature set, positioning it as a more reliable choice based on recent user experiences.
Given the review volume and recent feedback, Clock PMS emerges as the more credible and tested option for hoteliers seeking a comprehensive, user-friendly system. So, how do these two systems compare across key areas like features, ease of use, support, and suitability for your hotel? Let’s explore.
Assa Abloy’s approach to hotel management is less transparent, with no recent reviews or detailed feedback available, casting some doubt on its current capabilities. Conversely, Clock PMS has accumulated over 250 reviews in the last six months, with a 4.8-star rating and a 95% likelihood to recommend, indicating strong user satisfaction.
While Assa Abloy is known for its lock and access solutions, its property management offering appears minimal or untested recently, making it risky if you prioritize proven operational tools. Clock’s extensive feature set, user-centric design, and recent positive feedback make it the safer, more proven option. Are you comfortable betting on a system with little recent data, or do you prefer a solution backed by recent hotelier experiences?
If your hotel needs a full-featured, integrated PMS that supports reservations, billing, channel management, guest messaging, and automation, Clock is the clear choice. Its broad set of 58 features, from booking engine to revenue management, caters to mid-sized and large properties seeking operational efficiency and guest engagement.
If your priority is access control or basic property management with minimal needs, Assa Abloy might be considered, but with no recent reviews, it’s hard to confirm its current value. For hotels aiming for a reliable, well-supported system with proven functionalities, Clock offers a trusted, feature-rich platform that aligns with your operational goals.
Assa Abloy offers no recent user ratings or reviews, so assessing its usability is speculative. Clock PMS, by contrast, boasts a 4.78/5 ease-of-use rating based on over 250 reviews, with many users praising its intuitive interface and quick onboarding process.
Reviewers highlight Clock’s straightforward navigation and minimal training time, often noting how new staff can learn the system quickly. Conversely, lacking recent data on Assa Abloy’s interface and onboarding, we can’t confidently say it is easier. Edge: Clock PMS.
Clock PMS provides a comprehensive suite of 58 features, including integrated booking engine, channel management, guest CRM, online check-in, payment automation, and revenue management modules. Assa Abloy offers no documented or verified features in the recent data, suggesting its PMS capabilities are either minimal or unverified.
Clock’s feature set is designed to replace multiple systems, reducing manual work and improving guest experiences. Without verified features or recent updates from Assa Abloy, Clock clearly leads in functionality. Edge: Clock PMS.
Assa Abloy has no recent reviews or support ratings, leaving its support quality uncertain. Clock PMS, with a 4.75/5 support rating based on over 250 reviews, is highly regarded for its responsive and proactive customer service.
Users frequently mention quick responses, helpful onboarding, and continuous system updates. The lack of recent feedback on Assa Abloy means we cannot confirm its support quality, making Clock the safer choice for reliable assistance. Edge: Clock PMS.
Clock PMS integrates with 111 verified partners, including popular revenue management, booking, and payment systems, offering extensive customization. Assa Abloy has only one verified integration, Yanolja Cloud Solution, indicating limited connectivity.
This wide integration network allows Clock to fit seamlessly into existing hotel tech stacks, whereas Assa Abloy’s minimal integrations could hinder flexibility. For extensive third-party compatibility, Clock is the clear leader. Edge: Clock PMS.
Assa Abloy has no recent reviews, so its hotel ratings are unavailable. Clock PMS, with over 250 recent reviews, holds a 4.8/5 rating, with independent and boutique hotels rating it just below 5/5.
Users from various segments—independent, boutique, city center hotels—consistently praise Clock’s ease of use, efficiency, and feature set. The recent reviews reinforce its high satisfaction levels, unlike Assa Abloy, which lacks recent hotel feedback. Edge: Clock PMS.
Assa Abloy’s pricing details are unavailable, and it appears to operate on a custom or enterprise basis, which may involve substantial investment. Clock PMS is priced at a $600 base fee, with no additional connection or feature fees, making it transparent and predictable.
This straightforward pricing model simplifies budgeting and planning. Given the lack of clear pricing data for Assa Abloy, Clock offers more clarity and affordability. Edge: Clock PMS.
Given the limited recent data and feature set, Assa Abloy suits niche or security-focused hotel segments rather than comprehensive hotel operations.
Clock’s extensive features and proven user satisfaction make it suitable for modern hoteliers aiming to optimize operations and guest experiences.
In summary, Clock PMS provides a comprehensive, well-supported, and highly-rated platform that has proven its value through thousands of recent reviews. Its wide feature set and extensive integrations cater to hotels that want to streamline operations, improve guest engagement, and increase revenue.
Assa Abloy’s offering remains largely unverified in recent data, with no reviews or detailed feature list, making it a risky choice for most hoteliers. If you prioritize proven effectiveness, ease of use, and a broad feature set, Clock is the clear winner. However, if your focus is solely on access control, Assa Abloy might meet your needs, but with limited assurance.
Ultimately, for hotels seeking a trusted, full-featured PMS, Clock PMS offers a more reliable, tested solution that can support your growth and operational efficiency.
物业管理系统 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
| Assa Abloy |
|
|
|---|---|---|
| Starting Price | — | From $600/mo |
根据 HTR 的产品数据库,Assa Abloy 和 Clock PMS 共享 0 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
| 功能 | Assa Abloy |
|
|---|---|---|
| EPoS | ||
| 交付过程 | ||
| 收益管理模块 | ||
| 综合 CRS | ||
| 预订引擎 | ||
| 频道管理员 |
显示主要差异。这两款产品之间还有 46 项功能存在差异。
我们分析了 6 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
该目标暂无已发布的案例研究。
"Clock is best all-in-one platform for managing hotel and event operations in one connected environment. It makes it easy to track bookings, organize group reservations, and handle..."
该目标暂无已发布的案例研究。
"Elegancia selected Clock for its flexibility, strong integration capabilities, and robust multi-property management—an essential requirement for a growing hotel group. The ability..."
该目标暂无已发布的案例研究。
"Quicker service, reduced request errors, and more consistent operations, resulting in higher guest satisfaction"
酒店从业者喜爱的方面
Clock PMS+ 提供丰富的功能,有助于管理酒店运营和活动。然而,一些用户发现功能繁多,难以管理,建议改进其组织方式。
该软件通过节省时间并简化部门之间的沟通和协调,显著提高了运营效率,为员工和客人带来更顺畅的体验。
用户对响应式支持服务和定期更新表示赞赏,这些更新引入了新功能和改进,确保了系统的可靠性和与用户需求的相关性。
酒店从业者提出异议的方面
用户偶尔会遇到以代码形式显示的错误消息,这让他们难以快速解决问题。直接从错误消息导航到问题可以提升用户体验。
报告功能虽然全面,但速度较慢,限制了其目前的有效性。用户建议进行优化,以解锁更多强大的功能。
独特功能
评分差异最大的方面
这取决于您的需求。Assa Abloy 和 Clock PMS 共享许多核心 Property Management Systems 功能,但各有独特的能力。Assa Abloy 提供 1 个经验证的集成合作伙伴,而 Clock PMS 提供 111 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Clock PMS 在易用性方面领先,评分为 4.8/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Assa Abloy:否。Clock PMS:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Assa Abloy 的 HT Score 为 0,Clock 的为 84。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
产品推荐顾问