The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 160 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
Assa Abloy 表现出色 .
Preno 表现出色 在 ease of use and customer support 方面 ,拥有独特功能如 Payment processing and Guest profiles.
基于 HTR 上 160 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | Contact sales | From $800/mo |
| 经验证的评价 | 0 | 160 |
在分析了 160 条经验证的评价后,Assa Abloy 用户最看重其 ,而 Preno 用户则强调 user-friendly interface, 客户支持, channel management。点击任意主题查看评价者的反馈。
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报告和分析
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移动应用程序
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各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 | Assa Abloy |
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| 小型(10-24 间客房) ▾ | — | #13 80 条评价 |
| 中型(25-74 间客房) ▾ | — | #32 15 条评价 |
| 大型(75-199 间客房) | — | #46 1 条评价 |
| 超大型(200+ 间客房) | — | #39 0 条评价 |
按物业类型
| 细分市场 | Assa Abloy |
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| 精品酒店 ▾ | — | #14 65 条评价 |
| 豪华酒店 ▾ | — | #12 53 条评价 |
| 品牌/连锁酒店 ▾ | — | #21 17 条评价 |
| 长住酒店 ▾ | — | #8 26 条评价 |
按区域
| 细分市场 | Assa Abloy |
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| 北美 ▾ | — | #27 7 条评价 |
| 欧洲 ▾ | — | #25 13 条评价 |
| 亚太 | — | #20 3 条评价 |
| 中东 | — | #13 2 条评价 |
Choosing the right property management system (PMS) for your hotel hinges on your operational needs, budget, and the experience you want to deliver. Assa Abloy and Preno aim to streamline hotel management, but their strengths diverge significantly. Assa Abloy, with zero recent reviews and no user ratings, offers limited insight into usability or support, making it difficult to gauge its fit. Preno, with 144 reviews and a high 4.73/5 overall rating, provides a more transparent picture of its capabilities and user satisfaction.
Are you prioritizing a system with proven support and features, or is your focus on a less tested, potentially customizable solution? Let’s compare both to see which aligns best with your hotel’s goals.
Assa Abloy’s offering appears to be virtually untested in the current market, with no recent reviews or user feedback. In contrast, Preno boasts a robust presence, with 144 reviews in the past six months alone and a 95% likelihood to recommend among users. Preno’s high ratings across ease of use, support, onboarding, and value suggest it is well-validated by hoteliers.
While Assa Abloy may have historical relevance or brand recognition in security hardware, it’s less clear whether it effectively manages hotel operations in today’s digital landscape. Preno’s clear focus on hotel management, backed by recent data, makes it a more reliable choice. Do you want to base your decision on proven customer experience or an unverified vendor?
If your hotel needs a comprehensive, user-friendly PMS with a proven track record of customer support, go with Preno. Its 4.73/5 rating from 144 recent reviews indicates strong satisfaction. For hotels seeking extensive booking features, integrations, and automation—especially boutique hotels and motels—Preno’s 30 unique features and integrations with major channel managers make it the logical choice.
Assa Abloy might appeal if your focus is on security hardware or access solutions, but without recent reviews or a dedicated hotel management reputation, Preno remains the more confident option for operational efficiency. Are your priorities operational features and customer validation, or hardware integration?
Preno’s ease of use is rated at 4.78/5, with numerous reviews praising its intuitive interface and simple setup. Users highlight how quickly staff adopt it, citing a smooth onboarding process and helpful support. Conversely, Assa Abloy’s score is 0/5, with no user feedback available, making it impossible to gauge its usability or staff adoption.
Given the extensive positive feedback, Preno’s interface and onboarding process clearly outperform any assumptions about Assa Abloy’s usability. Edge: Preno.
Preno offers 30 unique features tailored to hotel management, including payment processing, online support, guest CRM, revenue management, and a mobile app. It also integrates with prominent tools like Xero, SiteMinder, and Revinate, addressing core operational needs.
Assa Abloy provides no listed features or integrations, making it impossible to compare feature depth. Its lack of publicly available functionality data suggests it falls short against Preno’s comprehensive suite. Edge: Preno.
Preno’s support scores are superb at 4.8/5, with reviews praising its responsiveness and helpfulness. Hoteliers mention how Preno’s support team guides them through setup and upgrades, emphasizing ongoing assistance. No recent reviews exist for Assa Abloy, leaving its support quality entirely unknown.
Without user feedback, Assa Abloy’s support remains unverified, whereas Preno’s positive reviews clearly establish it as a support leader. Edge: Preno.
Preno integrates with 17 verified partners, including Xero, SiteMinder, RevControl, TrustYou, and HelloShift, offering extensive options for managing bookings, accounting, and guest feedback. Assa Abloy’s single verified partner—Yanolja Cloud Solution—limits its integration capabilities and flexibility.
For hotels that rely on a connected tech ecosystem, Preno’s broad integration landscape is essential. Assa Abloy’s limited options make it less adaptable. Edge: Preno.
With 144 recent reviews, Preno’s users rate it at 4.73/5, with a 95% recommendation rate—significantly higher than Assa Abloy’s 0/5 rating and nonexistent reviews. Hotels across segments—particularly boutique hotels and motels—highlight Preno’s ease of use, support, and feature set.
Assa Abloy offers no recent reviews or ratings, making any comparison impossible. Given the proven satisfaction with Preno, it stands out as the better-rated option. Edge: Preno.
Assa Abloy’s pricing details are unavailable, and it does not appear to offer a free trial or transparent pricing model. Preno charges a flat fee of $800 upfront, with no ongoing fees or trial options, providing a clear cost structure.
If budget transparency and predictable expenses are priorities, Preno’s straightforward pricing offers peace of mind. Assa Abloy’s opaque pricing makes budgeting difficult. Edge: Preno.
Not ideal if you need a full PMS with booking, billing, and guest management features. Assa Abloy’s offering is more suited for security infrastructure than complete hotel operations.
Not ideal if your hotel requires specialized access hardware or advanced security integrations beyond standard PMS functions. Preno excels at simplifying daily hotel operations.
The core difference lies in what each product offers: Preno provides a hotel-focused, feature-rich PMS with extensive integrations, ongoing support, and positive user reviews. Assa Abloy’s lack of recent data and limited information suggest it is not designed as a full PMS solution but rather as a security hardware provider.
If your hotel needs a reliable, user-rated management software with proven support, Preno is the clear choice. Assa Abloy might fit if your primary concern is physical security hardware, but it’s not suitable as a comprehensive hotel management system.
For operational peace of mind, go with Preno. If security hardware is your priority, consider Assa Abloy—but only if you’re prepared to find a dedicated PMS elsewhere.
物业管理系统 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
| Assa Abloy |
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| Starting Price | — | From $800/mo |
根据 HTR 的产品数据库,Assa Abloy 和 Preno 共享 0 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
| 功能 | Assa Abloy |
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| 交付过程 | ||
| 在线 24/7 支持 | ||
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| 集中的用户和角色管理 |
显示主要差异。这两款产品之间还有 18 项功能存在差异。
酒店从业者喜爱的方面
Preno is frequently commended for its intuitive and clean interface, which makes it simple to navigate. Users across various tech skill levels find it... Preno is frequently commended for its intuitive and clean interface, which makes it simple to navigate. Users across various tech skill levels find it easy to learn and use, which reduces the time and cost associated with staff training.
支持团队通常因其响应迅速、乐于助人而备受赞誉,尽管一些评论指出,他们可能会出现延迟,尤其是在周末或繁忙时段。响应速度和与支持人员的直接联系至关重要。
Preno’s seamless integration with channel managers like SiteMinder allows for real-time updates and has been attributed to eliminating double bookings... Preno’s seamless integration with channel managers like SiteMinder allows for real-time updates and has been attributed to eliminating double bookings. Users commend this functionality for improving operational efficiency and enhancing bookings management.
酒店从业者提出异议的方面
Preno 的报告功能褒贬不一,一些用户对其易用性感到满意,而另一些用户则希望获得更深入的分析,以便做出更明智的战略决策。一些用户表示需要定制报告功能。
尽管一些用户对 Preno 的功能表示赞赏,但也有人呼吁其移动应用功能更加强大。评论表明,增强移动应用的离线功能和更丰富的功能将提升其可用性,尤其对于经常出... 尽管一些用户对 Preno 的功能表示赞赏,但也有人呼吁其移动应用功能更加强大。评论表明,增强移动应用的离线功能和更丰富的功能将提升其可用性,尤其对于经常出差的管理人员而言。
独特功能
评分差异最大的方面
这取决于您的需求。Assa Abloy 和 Preno 共享许多核心 Property Management Systems 功能,但各有独特的能力。Assa Abloy 提供 1 个经验证的集成合作伙伴,而 Preno 提供 17 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Preno 在易用性方面领先,评分为 4.8/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Assa Abloy:否。Preno:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Assa Abloy 的 HT Score 为 0,Preno 的为 80。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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