The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 370 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
AsyaSoft 表现出色 .
Stayntouch 表现出色 在 ease of use and customer support 方面 — 尤其适合 brand 类型的物业 (4.9/5) ,拥有独特功能如 Revenue management module and Ancillary revenue tracking.
基于 HTR 上 370 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | Contact sales | From $800/mo |
| 经验证的评价 | 0 | 370 |
在分析了 370 条经验证的评价后,AsyaSoft 用户最看重其 ,而 Stayntouch 用户则强调 用户友好界面, 整合与入职, 系统性能和可靠性。点击任意主题查看评价者的反馈。
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报告和分析
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客房管理和客房服务
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各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 | AsyaSoft |
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|---|---|---|
| 小型(10-24 间客房) ▾ | — | #18 51 条评价 |
| 中型(25-74 间客房) ▾ | — | #5 208 条评价 |
| 大型(75-199 间客房) ▾ | — | #7 29 条评价 |
| 超大型(200+ 间客房) ▾ | — | #2 58 条评价 |
按物业类型
| 细分市场 | AsyaSoft |
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| 精品酒店 ▾ | — | #6 220 条评价 |
| 豪华酒店 ▾ | — | #6 180 条评价 |
| 品牌/连锁酒店 ▾ | — | #3 152 条评价 |
| 长住酒店 ▾ | — | #14 17 条评价 |
按区域
| 细分市场 | AsyaSoft |
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| 北美 ▾ | — | #4 262 条评价 |
| 欧洲 ▾ | — | #12 64 条评价 |
| 亚太 | — | #21 3 条评价 |
Choosing the right property management system (PMS) is crucial for streamlining operations, enhancing guest experiences, and increasing revenue. Both AsyaSoft PMS and Stayntouch aim to serve hotels with digital solutions, but they diverge significantly in maturity, features, and user feedback. AsyaSoft, despite its long-standing presence, has no recent reviews or ratings, making its effectiveness hard to gauge. Meanwhile, Stayntouch boasts over 300 reviews, nearly all recent, providing a clearer picture of how it performs today.
Considering the review volume, recent user feedback, and feature set, your team should weigh whether a less established product like AsyaSoft can meet your needs or if a proven, highly rated platform like Stayntouch is the safer choice. Would you prefer a solution with extensive, current user feedback and a broad feature set? Or are you willing to explore less-tested options?
Both AsyaSoft and Stayntouch aim to optimize hotel operations, but their market presence and user reception are vastly different. AsyaSoft's ratings are nonexistent, and it has no recent reviews, which leaves its performance and usability uncertain. Meanwhile, Stayntouch has a 4.56/5 overall rating based on 317 reviews, with 26 new reviews in the last six months, indicating active user engagement and ongoing support.
Stayntouch's reviews highlight its intuitive user interface, mobile capabilities, and robust support, making it a clear favorite among hoteliers. Conversely, AsyaSoft’s absence of recent feedback means you lack recent data on its performance or customer satisfaction. Is your team comfortable choosing a product without recent validation? Or do you prefer a solution with proven, current user satisfaction?
If your hotel needs a feature-rich, highly-rated PMS with extensive integrations, Stayntouch should be your pick. It’s suitable for hotels of all sizes, especially those prioritizing mobile and contactless guest services, with over 49 distinct features like revenue management, group handling, and guest messaging. Conversely, AsyaSoft might appeal if you’re a smaller operation seeking a basic system, but the lack of recent reviews and features raises concerns.
For properties aiming for ease of use, rapid onboarding, and access to a broad partner network, Stayntouch’s proven track record makes it the superior choice. If your focus is on a legacy system with minimal recent validation, AsyaSoft might be worth investigation—but it’s a riskier option.
Stayntouch has a 4.7/5 ease-of-use rating based on over 300 reviews, with many users praising its intuitive interface and straightforward onboarding. Customers describe it as “easy to learn,” “mobile-friendly,” and “supportive,” with staff onboarding rated highly at 4.58/5. In contrast, AsyaSoft has no recent ratings or reviews, making it impossible to assess user-friendliness or onboarding effectiveness.
Given the recent, consistent positive feedback, Edge: Stayntouch.
Stayntouch offers 49 unique features, including revenue management, mobile check-in, guest profiles, digital registration, integrated payment processing, and extensive third-party integrations. AsyaSoft, on the other hand, offers no discernible features or functionality, which limits its appeal to hotels seeking comprehensive solutions.
Stayntouch’s feature depth directly supports operational efficiency and guest-centric services, giving it a distinct advantage. Edge: Stayntouch.
Stayntouch’s support and onboarding ratings are both above 4.5/5, with reviews emphasizing responsive, helpful support teams and seamless onboarding processes. Users also comment positively on their ongoing upgrades and reliable service, citing support as a key strength. AsyaSoft provides no recent support ratings or feedback, leaving its support quality unverified.
Given the recent, high support ratings and active customer engagement, Edge: Stayntouch.
Stayntouch boasts 188 verified third-party integrations, including room management, revenue tools, and guest engagement apps. AsyaSoft has zero verified integrations, limiting its ability to connect with other systems and tools necessary for modern hotel operations.
This extensive integration network in Stayntouch enhances operational flexibility and scalability. Edge: Stayntouch.
With 317 recent reviews, Stayntouch maintains a 4.56/5 overall rating, with hotel segments like boutique, branded, and independent hotels giving particularly high scores (averaging around 4.9/5). Hotels in diverse segments appreciate its ease of use, feature set, and support. AsyaSoft has no recent reviews or ratings to compare.
Given the volume and recency of reviews, and consistently high ratings, Edge: Stayntouch.
AsyaSoft's pricing details are unavailable, likely indicating a custom or outdated model. Stayntouch charges a base price of $800 per month, with no additional implementation fees, providing a transparent and predictable cost structure.
Considering the comprehensive features and support, the investment in Stayntouch appears justified for most hotels seeking a reliable, scalable PMS.
Given the lack of recent validation and features, AsyaSoft is best suited for very small operations with limited digital needs.
Avoid Stayntouch only if your hotel’s operational needs are extremely basic, or if your team prefers a self-managed, on-premise system.
Stayntouch’s major advantage is its extensive, recent validation through over 300 current reviews and a near-perfect user reputation, making it the safer, more reliable choice today. Its feature-rich platform supports sophisticated hotel operations, especially for properties focused on guest experience and operational efficiency.
Choose Stayntouch if you want proven, scalable technology with strong support and integration options. AsyaSoft’s lack of recent reviews and features makes it a less reliable choice unless your hotel operates on a very limited scale and has minimal digital needs.
In summary, for most hotels seeking a modern, fully supported PMS with proven excellence, Stayntouch stands out as the clear winner. If your requirements are basic and your risk tolerance is high, AsyaSoft might be worth exploring—but it’s a gamble.
物业管理系统 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
| AsyaSoft |
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| Starting Price | — | From $800/mo |
根据 HTR 的产品数据库,AsyaSoft PMS 和 Stayntouch 共享 0 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
| 功能 | AsyaSoft |
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| RevPaR 和 ADR 报告 | ||
| 收益管理模块 | ||
| 日历视图 | ||
| 管家模块 | ||
| 自定义费率 | ||
| 辅助收入跟踪 |
显示主要差异。这两款产品之间还有 37 项功能存在差异。
我们分析了 5 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
该目标暂无已发布的案例研究。
"Before leveraging Stayntouch PMS and Owner Relations, much of our old accounting processes were completed manually, including printing and hand-delivering statements to units, and..."
该目标暂无已发布的案例研究。
"As an independent hotel that runs above 100% occupancy on many nights, the TWA Hotel finds Stayntouch integral to our operations."
酒店从业者喜爱的方面
该系统直观的设计便于操作,非常适合快速培训新员工。其醒目的视觉和组织元素有助于加快任务执行速度,提升员工能力,从而改善与顾客的互动体验。
Stayntouch 以其无缝集成和流畅的上手流程而著称,这得益于 David 和 Julia 等员工提供的个性化支持。这些员工提供的指导被认为非常宝贵,尤其是在系统过渡和设... Stayntouch 以其无缝集成和流畅的上手流程而著称,这得益于 David 和 Julia 等员工提供的个性化支持。这些员工提供的指导被认为非常宝贵,尤其是在系统过渡和设置方面。
Stayntouch 的服务总体可靠,很少出现重大故障,并通过云端提供持续支持。尽管总体评价良好,但一些用户也对公司快速发展背景下解决复杂问题的速度表示担忧。
酒店从业者提出异议的方面
虽然用户普遍称赞其易于访问且支持运营的报告,但他们也指出需要更具适应性的报告功能。一些报告缺乏细节或难以操作,凸显了可定制分析解决方案的必要性。
客房分配和客房服务功能因提升运营效率而获得积极反馈。然而,用户希望客房日志查看和任务安排功能能够得到改进,以满足特定的管理需求。
独特功能
评分差异最大的方面
这取决于您的需求。AsyaSoft PMS 和 Stayntouch 共享许多核心 Property Management Systems 功能,但各有独特的能力。AsyaSoft PMS 提供 0 个经验证的集成合作伙伴,而 Stayntouch 提供 187 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Stayntouch 在易用性方面领先,评分为 4.7/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
AsyaSoft PMS:否。Stayntouch:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。AsyaSoft 的 HT Score 为 0,Stayntouch 的为 91。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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